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Loews Le Concorde Hotel

Loews Le Concorde Hotel is a 4 star hotel in Quebec City, Quebec, Canada 1225 Cours Du General De Montcalm, Quebec City, QC, Canada
Estimated Price
$153
CAD
Photo 1 - Loews Le Concorde Hotel, 1225 Cours Du General De Montcalm, Quebec City, QC, Canada Show All Photos
Beautiful views, polite staff and central to numerous restaurants
Pros 
  • Some guests liked the view from the rooms
  • Many guests were pleased with the accommodations
  • Centrally located to restaurants according to some guests
  • Polite and efficient staff according to many guests
  • Free wireless Internet in the public areas
Cons 
  • Some noise in the corridors
  • Some guests felt that the property needed updating

Other Hotels in the Area
Le Grande Allee-Hotel and Suites Quebec City (0.1 km)
Hotel Chateau Laurier (0.2 km)
Hotel Manoir De La Tour Quebec City (0.2 km)
Delta Quebec Hotel (0.5 km)
Hilton Quebec (0.6 km)
Auberge du Quartier (0.7 km)
Courtyard Quebec City Downtown (0.8 km)
Le Manoir d'Auteuil (0.8 km)
Hotel Acadia Quebec City (0.9 km)
Hotel l'Ermitage (0.9 km)
Hotel Louisbourg (0.9 km)
Capitole Hotel Quebec City (0.9 km)

This Hotel is in...
Downtown Quebec City

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Editor's Analysis
Updated on Mar 12, 2012
Overview
The Loews Le Concorde Hotel is located in Quebec City. The hotel is close to several bars and restaurants and features an on-site revolving restaurant that gives guests a panoramic view of the city. The Quebec City Convention Centre is a 4-minute drive from the hotel (Google Maps) and other area attractions include the Museum of French America and the Opera de Quebec. 

This is a smoke-free hotel and general amenities include a swimming pool, a fitness centre, a sauna, shoe shine service, safe deposit box at the front desk and free wireless Internet in the public areas. Hotel services include a concierge desk, limo services, wedding services and room service. On-site parking is available for $23 a day. Valet parking is $28 a day.

In-room amenities include an iron/ironing board, a clock radio, a mini-bar, cable television, blackout drapes, a desk, a hair dryer, voicemail, a multi-line phone, bathrobes and a coffee maker. In-room services available for an additional charge include babysitting and wireless Internet.
The Good
Guests who stayed at the Loews Le Concorde Hotel were mostly impressed with their rooms, the location and the staff. 

Guests who liked the hotel had positive things to say about the view from the hotel. The hotel overlooked the St. Lawrence River and Old Quebec and guest reviewers across multiple sources seemed pleased with this particular feature. Some guests described the view as "gorgeous" and "terrific."

Comments about the hotel rooms were mostly positive. Remarks regarding comfortable beds were plentiful, and several guest reviewers agreed that the hotel was adequately clean. 

Guests overall liked the location of the property and felt that it was within walking distance of restaurants, parks and museums. The staff also received praises, with many guests describing them as "polite," "friendly," and "efficient."

The Bad
Noise and the condition of the hotel triggered some complaints, but overall, there were few negative remarks. 

The Loews Le Concorde Hotel is an older property and this sparked a few negative comments from past guests. Some guests mentioned worn conditions in the lobby, the guest rooms and the bathrooms. The majority of guests agreed that the bathrooms needed updating and one guest described the decor as "80ish." 

The hallways apparently didn't have heat, which contributed to an uncomfortable walk to the guest rooms according to some guests. Many guests also had an issue with noise as they could hear other guests walking and talking in the corridors.
Booking.com average guest ratings were 8.2 out of 10 points. This rating was based on 32 guest reviews.

TripAdvisor.com guest ratings averaged 4 out of 5 points. The hotel ranked #44 out of 91 hotels in Quebec City.

Hotels.com guest ratings averaged 4.5 out of 5 points. 
Editor's Analysis by Valencia H.
Analyzed by Valencia H.
After scoring high on a junior high literacy test, Valencia considered a career as either a writer or an English teacher. Writing won because unlike teenagers, the keyboard doesn't talk back.


Guest Reviews

8.2
Very Good

#37 out of 62
Guest Rating Explained
Rating: 8.2 / 10 Details

No. of guest reviews: 786
Guest Recommended: Yes
Guest Ranking Explained

Loews Le Concorde Hotel is #37 out of 62 hotels in Quebec City ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Negative
Kevin from Toronto, ON CA rated Loews Le Concorde Hotel 3 out of 10 on August 11, 2011 Verified Guest Hotel Review

"Check your bills so you don't get ripped off"
"When checking in on Sunday, August 7, and again when checking out on Thursday, August 11, I confirmed with staff that our stay had been paid in full, in advance, and that no further charges were due. When I checked my MasterCard bill later in August, I noticed a charge from Loews le Concorde. I called the hotel immediately. I explained the problem, but got no helpful response. Eventually, I was told to call another number, was transferred several times, and finally contacted someone in the corporate billing department. The process took a long time, and I never received any sort of apology, but I was able to have the charge reversed. I am shocked by this dishonest billing practice, and disappointed in the response I received from the hotel. The hotel was clearly and explicitly aware of the fact that our stay was prepaid, yet it appears that they attempted to charge us again on the assumption that I wouldn't recognize the error on my MasterCard bill. While I have no further financial claim against the hotel, I want to state clearly that I am shocked by this deceitful practice. Based on this, my family will not stay at this hotel again, and will warn our friends and colleagues to avoid Loews le Concorde. "


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Hotel review by guest is Positive
Barbra from Saturna Island, BC CA rated Loews Le Concorde Hotel 9 out of 10 on July 16, 2011 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Guelph, ON CA rated Loews Le Concorde Hotel 10 out of 10 on February 14, 2011 Verified Guest Hotel Review

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Hotel review by guest is Positive
Dennis from Brantford, ON CA rated Loews Le Concorde Hotel 10 out of 10 on August 15, 2010 Verified Guest Hotel Review

"perfect location spottless hotel staff very friendly"
"This was our first time in Quebec the hotel staff were terrific everyone made us feel welcomed rooms were very clean and comfortable. The exercise faciltys and pool were great to unwind after a lovely day exploring all the activities once you walked out the front door. You couldnt get a better location to start your vacation in this beutiful city. Thank you all for making our stay a perfect one will definetly be back."


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Hotel review by guest is Positive
Kristen from Montreal, QC CA rated Loews Le Concorde Hotel 9 out of 10 on September 04, 2009 Verified Guest Hotel Review

"We absolutely loved the view that we had from our room and were so appreciative of the prompt and courteous service from all the staff."

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Hotel review by guest is Positive
Robert from Northwood, NH US rated Loews Le Concorde Hotel 9 out of 10 on August 27, 2006 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Montreal, QC CA rated Loews Le Concorde Hotel 8 out of 10 on February 12, 2006 Verified Guest Hotel Review

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Hotel review by guest is Positive
Stephanie from Brossard, QC CA rated Loews Le Concorde Hotel 10 out of 10 on July 15, 2005 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Palm Harbor, FL US rated Loews Le Concorde Hotel 9 out of 10 on July 05, 2005 Verified Guest Hotel Review

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Hotel review by guest is Unknown
Kozo from Marlborough, MA US rated Loews Le Concorde Hotel 6 out of 10 on July 04, 2005 Verified Guest Hotel Review

"1, High speed internet did not work. I asked front desk about it, but they did not give me good advice.(They just gave tellephone number of the service provider.) 2, I think, price of the room is expensive."

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Hotel review by guest is Positive
Gabriela from Windsor Ontario, ON CA rated Loews Le Concorde Hotel 10 out of 10 on June 22, 2005 Verified Guest Hotel Review

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Hotel review by guest is Negative
Lynda from Westmount, QC CA rated Loews Le Concorde Hotel 5 out of 10 on April 10, 2005 Verified Guest Hotel Review

"The noise level on our floor was extremely high. I recommended this hotel to another party of 3 and I am very unhappy with the security service at night. They were unable to stop the partying from the room across from us which started around 11:00pm and stopped at 3:45am. These people should of been evicted. I did not sleep and it was far worse for the other family as they were even closer. We come to Quebec 4 to 5 times a year for tennis tournaments and we could of made this our hotel and recommend it to several other parents to join us, as we generally travel in groups of 4 to 5 families usually with 1 child each, from 12years to 16years old."

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Hotel review by guest is Negative
Kristie from Beaconsfield, QC CA rated Loews Le Concorde Hotel 4 out of 10 on March 30, 2005 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Hancock, NH US rated Loews Le Concorde Hotel 8 out of 10 on January 02, 2005 Verified Guest Hotel Review

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Hotel review by guest is Positive
Donald from Huntington Beach, CA US rated Loews Le Concorde Hotel 10 out of 10 on September 20, 2004 Verified Guest Hotel Review

"Really enjoyed a great hotel in a great city!! We definitely will return again."

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Hotel review by guest is Positive
Stephen from Penistone, GB rated Loews Le Concorde Hotel 8 out of 10 on September 08, 2004 Verified Guest Hotel Review

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Hotel review by guest is Positive
Thomas from Carmel, IN US rated Loews Le Concorde Hotel 6 out of 10 on August 07, 2004 Verified Guest Hotel Review

"loved the turn down service lost a bag in your lobby. we couldn't get into housekeeping until the next day and it never was recovered. that was too bad."

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Hotel review by guest is Positive
Robert from San Antonio, TX US rated Loews Le Concorde Hotel 9 out of 10 on July 20, 2004 Verified Guest Hotel Review

"Great staff!!"

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Hotel review by guest is Positive
Verified Guest from Montreal, CA rated Loews Le Concorde Hotel 9 out of 10 on June 23, 2004 Verified Guest Hotel Review

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Hotel review by guest is Positive
Hani from Ville St Laurent, QC CA rated Loews Le Concorde Hotel 8 out of 10 on May 23, 2004 Verified Guest Hotel Review

"1- Salad plates used at the top floor revolving restaurant were extremely small, or perhaps intentionally small to help people diet! 2- The breakfast plates were too small, same as above. 3- Breakfast assortment was moderate in relation to the hotel. We expected it to be richer!!"

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Hotel review by guest is Positive
Philippe from Paris, FR rated Loews Le Concorde Hotel 10 out of 10 on May 09, 2004 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Vienne, AT rated Loews Le Concorde Hotel 10 out of 10 on March 09, 2004 Verified Guest Hotel Review

"The room was on the 25th floor with a beautiful view of the Old Quebec. Our dinner at the restaurant was very romantic."

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Hotel review by guest is Positive
Claire from Greenville, NH US rated Loews Le Concorde Hotel 9 out of 10 on November 30, 2003 Verified Guest Hotel Review

"Bonjour! There were three of us staying in the room as stated on the reservation so one would think that there would have been three wine glasses, three coffee cups, and three sets of towels. We were only there for one night so its not really a big deal and we also could have asked for a third of those things mentioned above and I'm sure we would have been accomodated beautifully. Wonderful stay in a beautiful city, I can't wait to go back next Summer"

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Hotel review by guest is Negative
Paul from Benfleet, GB rated Loews Le Concorde Hotel 4 out of 10 on November 06, 2003 Verified Guest Hotel Review

"Sorry but this 5 star Hotel is not my "normal" type of establishment and as such I found the Bar/Restaurant prices way too high. I got far better value for money at the Cosmos Rest. just around the corner. If I was a millionaire then Le Concorde would be my choice but I just did not like the Menu at all. !!!!"

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Hotel Address: 1225 Cours Du General De Montcalm, Quebec City, QC, Canada

Overview & Amenities


Loews Le Concorde Hotel

Amenities
  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Concierge
  • Valet Parking
  • Tour Desk
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Golf Course
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Security Guard
  • News Stand
  • ATM / Cash Machine
  • Mini Bar
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Connecting Rooms
  • Bath / Hot Tub
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Spa bath / Jacuzzi
  • Shops
  • Excursions
  • Garden
  • Boating
  • Water Activities
  • Fishing
  • Computer
  • Photocopier
  • Desk
  • Office Supplies
  • Facsimile
  • Ballroom
  • Ceremonies
  • Custom event planning available
  • Exhibit Space
  • Jacuzzi
  • Massage
  • Spa & Wellness Centre
  • Body Treatments
  • Internet Connection (wireless)
  • Bathrobes
  • Shower
  • En suite
  • Private Bathroom
  • Bathtub/Shower Combination
  • Outdoor heated pool
  • Kids Club
  • Cots
  • Games Available
  • Highchairs
  • Poolside Bar
  • Coffee Shop/Cafeteria
  • Luggage Storage
  • Shops in Hotel

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Other Hotels
in Quebec by Loews

Loews Hotel Vogue (371.8 km)

Nearby Cities
St. Nicolas (4.5 km)
Levis (8.8 km)
Boischatel (15.5 km)
Lac Delage (22.0 km)
Saint-Apollinaire (25.2 km)

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