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Le Port Royal Hotel & Suites Quebec City

Le Port Royal Hotel & Suites Quebec City is a 4 star hotel in Quebec City, Quebec, Canada 144 rue Saint-Pierre, Quebec City, QC, Canada
Estimated Price
$193
CAD
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Guest Reviews
Amenities
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Located in Old Québec, suites with kitchenettes, free Wi-Fi, and good food

Pros 
  • Free Wi-Fi
  • Many guests described their rooms as clean and well appointed
  • Many reviewers found the location ideal for exploring Old Québec on foot
  • Several guests mentioned that their in-room kitchenettes were well equipped
  • The staff were frequently complimented for their friendly and helpful service
  • A few reviewers praised the food at the on-site restaurant
Cons 
  • A few guests complained that their rooms were not ready at check-in
  • A few reviewers thought that their rooms were small

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Editor's Analysis
Updated on Sep 25, 2012
Overview
This all-suite property is located in Old Québec and is ideal for guests who prefer self-contained units or guests who are in need of extended-stay accommodations. There are many restaurants, cafés, and boutiques within a 10-minute walk of this property.

All 40 suites are equipped with a kitchenette (a coffeemaker, a microwave, a toaster, and a stove top), free Wi-Fi, air conditioning, a work desk, a TV, a CD/DVD player, and an iron and ironing board. Select suites may also include some of the following amenities: a dishwasher, a washer and dryer, a kitchen with full-size appliances, and a dining room. All suites are furnished with a queen or king bed and a sofa bed. These suites are 100% smoke-free and may also be rented on a monthly basis.

Valet parking is available for $15 per day and pets are not permitted.

The on-site restaurant, Restaurant Le 48, serves breakfast, lunch, and dinner. Room service is also available. This hotel has an on-site bar and lounge.

Other on-site amenities include a fitness centre, a business centre (computer, photocopier and printer), bell service, meeting/banquet space, and concierge services.

The Québec-Levis ferry is about a 6-minute walk from this hotel, while boutique shopping at the Quartier Petit Champlain is 7 minutes away on foot. The Château Frontenac (historic site and hotel) is an 11-minute walk away. In downtown Québec City, the Québec Citadel is 5 minutes away by car, the Convention Centre is a 6-minute drive away and the Grand Théâtre de Québec is 7 minutes away by car.

The Québec International Airport (YQB) is about a 30-minute drive away. (All walking and driving time estimates: Google Maps)
The Good
Positive reviews for this hotel outnumbered negative reviews, among the reviews used for this analysis. 

Many guests described their rooms as clean and well appointed. Reviewers described modern furnishings, high ceilings with wooden ceiling beams, and exposed stone or brick accent walls. One guest described her room as "charming". Several guests found their beds to be comfortable.

Several reviewers found their in-suite kitchens and kitchenettes to be well equipped and a couple of guests mentioned that they enjoyed cooking in their suites.

The staff were frequently described as helpful, accommodating, efficient, and quick to provide recommendations and directions.

Most guests found the location ideal for exploring Old Québec on foot. Reviewers described walking to restaurants, boutiques, museums, the farmer's market, and galleries.

A few reviewers praised the food and the ambience at the on-site restaurant.

A couple of guests thought that the room rates were reasonable and that the hotel offered good value for the money they spent.

The Bad
As mentioned above, positive reviews for this property outnumbered negative reviews, among the reviews sourced for this analysis. However, guests mentioned a few common concerns and several isolated complaints.

A few guests complained that their rooms were not ready when they arrived at the designated check-in time.

A few reviewers thought that their rooms were small and cramped. One guest said that his room lacked storage space for personal items. A couple of reviewers noted that the views from their guest rooms were not pleasant. A couple of other guests were disturbed in their rooms by street noise.

Isolated complaints included: small shower, inadequate lighting in the guest rooms, unreliable Wi-Fi, expensive parking rates ($15 per day), and poor drink service at the on-site bar and lounge.
Expedia.ca gave this hotel an average score of 4.5 out of 5.0, with 93% of 210 guests recommending the property.

TripAdvisor.ca ranked this hotel #33 out of 93 properties in Québec City, from 167 reviews.

Hotels.com gave this property an average score of 4.4 out of 5.0, based on 193 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.


Guest Reviews
8.6
Very Good

#33 out of 85
Guest Rating Explained
Rating: 8.6 / 10
No. of guest reviews: 58
Guest Ranking Explained

Le Port Royal Hotel & Suites Quebec City is #33 out of 85 hotels in Quebec City ranked by the ratings provided by guests.


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Multilingual Staff
  • Refrigerator
  • Cable / Satellite TV
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • CD Player
  • DVD Player
  • Laundry service
  • Photocopier
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Private Toilet
  • Bathtub/Shower Combination
  • Luggage Storage
  • Family Room
  • Gay/Lesbian Friendly

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Chateau Bonne Entente
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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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