OverviewThis hotel is located in Old Québec, adjacent to the Museum of Civilization. There are several attractions, cafés, and restaurants within a 5-minute walk of this property, including the Saint Lawrence River waterfront. This hotel is ideal for guests who are looking to explore Old Québec on foot and for guests who prefer the personal service of a boutique hotel.
This property offers both smoking and non-smoking accommodations and all 41 rooms include a coffeemaker, air conditioning, an iron and ironing board, a flat-screen TV, free Wi-Fi, a work desk, bathrobes, umbrellas, and a whirlpool tub. All rooms are furnished with a queen bed. Suites at this property offer more spacious accommodations and are furnished with a queen bed and a sofa bed.
Valet parking is available for an additional fee of $21 per night. Pets are not permitted.
The on-site bistro-bar serves breakfast only (7:00 am - 10:00 am). Other on-site amenities include dry cleaning (extra fees apply), concierge services, baby-sitting services (extra fees apply), meeting rooms, a business centre, and in-room massage services (extra fees apply).
The Québec-Levis ferry is 4 minutes away on foot, while boutique shopping at the Quartier Petit Champlain is a 5-minute walk from this hotel. The Château Frontenac (historic site and hotel) is 9 minutes away on foot. Downtown Québec features the Convention Centre which is 20 minutes away on foot, the Québec Citadel which is a 21-minute walk away, and the Grand Théâtre de Québec, which is an 8-minute drive from this hotel.
The Québec City International Airport (YQB) is 25-35 minutes away by car. (All walking and driving time estimates: Google Maps)
The GoodAmong the reviews used for this analysis, most guests described overall positive experiences.
Many guests described their rooms as clean and quiet. A couple of reviewers thought that their rooms were spacious. Many reviewers mentioned that their rooms were well appointed and one guest described her room as "charming". A few guests noted that their rooms had high ceilings.
The staff were frequently complimented by guests and reviewers described the staff throughout the hotel as friendly, helpful, professional, knowledgeable, attentive, caring, and quick to provide recommendations and directions.
Many guests found the location ideal for exploring Old Québec on foot. Reviewers described walking to the Museum of Civilization, boutiques, galleries, restaurants, bars, and cafés.
Several guests praised the food at the on-site breakfast restaurant.
Several reviewers thought that this hotel offered good value for the money they spent and these guests mentioned the following in-room amenities as value-added features: air conditioning, bathrobes, and umbrellas.
The Bad
As mentioned above, most guests described positive overall experiences at this hotel, among the reviews sourced for this analysis. However, there were a couple of common concerns and a few isolated complaints found.
A couple of guests complained that their rooms were not equipped with a mini-fridge. A couple of reviewers also noted that the guest bathrooms lacked a ventilation fan.
Isolated complaints included: lack of storage space for personal items in the guest bathrooms, unpleasant view of neighbouring buildings from the guest rooms, guest room windows did not open, and the front desk agents who worked overnight did not seem to be as accommodating as the day staff.
Expedia.ca gave this hotel an average score of 4.6 out of 5.0, with 98% of 41 guests recommending the property.
TripAdvisor.ca ranked this hotel #23 out of 93 properties in Québec City, from 167 reviews.
Hotels.com gave this property an average score of 4.5 out of 5.0, based on 63 guest reviews.
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Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
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