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Hotel & Suites Normandin

9.0 | Excellent
MAP

Modern rooms and great staff with easy highway access and a free breakfast

Pros
  • Free Wi-Fi and wired Internet, free breakfast, free parking
  • Many guests enjoyed their clean and modern rooms
  • The hotel's staff were complimented for their friendly and accommodating service
  • Several lodgers praised the hotel's free breakfast
Cons
  • Some lodgers found the hotel to be too far from Old Quebec
  • Noise transfer was reported by a few guests
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Free Internet
Editor's Analysis
Updated Apr 28, 2013
Overview
Located about a 2-minute drive from the nearest Highway 73/40 on-ramp and an 11-minute drive from the centre of Quebec City, the Hotel and Suites Normandin is suited to business or vacation travellers who require a hotel with easy highway access, meeting/conference space and fitness facilities.

This hotel has 136 air-conditioned guest rooms and suites, all of which offer free Wi-Fi and wired Internet, cable TV, a mini-fridge, a coffeemaker, a desk, an iron and ironing board and a hair dryer. Rooms with a jetted tub, a sitting area with a sofabed, a bathrobe for each guest, a microwave, a second TV, heated bathroom flooring, an iPod docking station and/or a DVD player are also available.

Hotel amenities include a fitness centre, a business centre, guest laundry facilities, nine meeting rooms, free parking and a free continental breakfast. Normandin Restaurant, open 24 hours, shares the hotel's parking lot. Wheelchair-accessible rooms are available upon request.

Small dogs and cats are allowed for an additional $15 per pet per night. Up to two pets are allowed per room. Pets are not allowed in public areas, must be held or leashed when outside their room, and cannot be left unattended. Pet-friendly rooms are conveniently located near exits and all such rooms come equipped with welcome packages, including waste bags, food and water bowls and treats. Dogs also receive a pillow to sleep on.

The Pepsi Coliseum is roughly a 9-minute drive from the hotel, while ExpoCite is a 7-minute drive southwestward. Galeries de la Capitale offers shopping about a 5-minute drive west, and Jean-Lesage International Airport (YQB) is a 15-minute drive southwest. There are several bus stops within a 5-minute walk of this hotel. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets permitted for $15/pet per day, wheelchair accessible. (Call date: April 27, 2013)
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The Good
The majority of reviews consulted for this analysis were positive, with much praise going to the hotel's rooms, staff and breakfast.

Numerous guests were pleased with their accommodations at this hotel. They described their rooms as clean, spacious, modern and well equipped, with comfortable beds and strong Wi-Fi signals.

The hotel's staff received many compliments from lodgers, who found them to be warm, accommodating and bilingual. One guest said the check-in process was prompt and efficient and praised the front desk staff especially. Another stated that the staff gave excellent directions and restaurant recommendations.

Several reviewers enjoyed the hotel's complimentary breakfast, and described it as excellent, above average and complete, with lots of variety. One reviewer mentioned that it was well stocked and well staffed.
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The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the location and noise transfer.

While the majority of guests found the hotel to be close to highway access, shopping and restaurants, some guests had issues with its location. They described it as too far from Old Quebec (it's roughly a 15-minute drive away), and also suggested the location would only be suitable for those with a vehicle. However, it should be noted that there are several bus stops within a 2- to 5-minute walk from the hotel.

Noise disruptions disappointed a few lodgers. They reported being able to hear guests and staff in the hallways, as well as noise in rooms close to the elevator and plumbing noise.
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Show Sources
Sources
Expedia.com guest reviews rated the hotel 4.5 out of 5 with a 98% recommendation rate from 65 reviews.

Booking.com guest reviews rated the hotel 9.2 out of 10 from 114 reviews.

TripAdvisor.com guest reviews ranked the hotel #24 of 97 Quebec City hotels with an average rating of 4.5 out of 5 from 99 reviews.

The author called the hotel on April 27, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
9.0
Excellent
#
16 / out of 88
hotels in Quebec City

Rated 9.0/10 based on 1870 reviews

Ranked #16 out of 88 hotels in Quebec City

1870
Map Marker Hotel & Suites Normandin
4700 boulevard Pierre-Bertrand, Quebec City, QC