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Hotel & Suites Monte-Cristo

7.2 | Good
MAP

6-min. drive from airport, great staff, clean rooms, best for those with a vehicle

Pros
  • Free Wi-Fi, free 24-hour coffee, free parking
  • Many guests praised the hotel's bilingual and helpful staff
  • Numerous reviewers enjoyed their clean and comfortable rooms
  • The hotel was praised for its proximity to the airport and highway access
Cons
  • A few guests reported uncomfortable beds and poor Wi-Fi signals
  • The hotel was recommended only for those with a vehicle by a few lodgers
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Dec 4, 2013
Overview
Located about a 6-minute drive from Québec City Jean Lesage International Airport (YQB) along Highway 138, the Hotel & Suites Monte-Cristo is geared towards car or air travellers who require a hotel with free Wi-Fi and easy access to the airport and highway.

Each of the hotel's air-conditioned guest rooms and suites offers free Wi-Fi, cable TV, a mini-fridge, a microwave, a desk, an iron and ironing board and a hair dryer. Rooms with a jetted tub, a sauna, a patio and a seating area are also available and the hotel does not offer wheelchair-accessible rooms. Smoking and non-smoking rooms are available.

Hotel amenities include a heated outdoor pool, free long-distance calls throughout Canada and the U.S., a business centre, free 24-hour coffee and cookies in the lobby, laundry services from May through October, vending machines and free parking. Pets are not permitted.

Club de Golf Albatros de Ste Foy is about a 3-minute drive away, while Quebec City's centre can be found 8 minutes away by car. Place Ste-Foy offers shopping roughly a 9-minute drive from the hotel and Laval University is also a 9-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, no pets, not wheelchair accessible. (Call Date: November 24, 2013)

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The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, rooms and location.

The hotel's staff were the source of numerous compliments by guests. They characterized them as bilingual, friendly, professional and helpful with suggestions and directions. 

Many reviewers enjoyed their accommodations at the hotel. They described their rooms as clean, well equipped, spacious, quiet and comfortable, with good water pressure. A few patrons criticized their lodgings, however (see below).

Several travellers were pleased with the hotel's location. They found it easily accessible, as well as close to highway access, downtown Quebec City, restaurants, shopping, the airport and a gas station. A few lodgers were disappointed with the hotel's location, however (see below).
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The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the hotel's rooms and location.

Although the majority of reviewers were pleased with their clean and well-equipped rooms, a few guests had complaints about their accommodations. They reported uncomfortable beds, poor Wi-Fi signals, dated decor cigarette odours in non-smoking rooms and noise transfer from the street and guests in adjacent rooms.

While several travellers enjoyed the hotel's proximity to the highway and airport, a few patrons were disappointed with the hotel's location. They found it to be too far from Quebec City's centre, and recommended the hotel only for those with a car.
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Show Sources
Sources
Booking.com guest reviews rated the hotel 7.8 out of 10 from 173 reviews.

Expedia.ca guest reviews rated the hotel 3.6 out of 5 with an 86% recommendation rate from 98 reviews.

TripAdvisor.com guest reviews ranked the hotel #3 of 5 L'Ancienne-Lorette hotels with an average rating of 3.5 out of 5 from 45 reviews.

The author called the hotel on November 24, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
7.2
Good
#
78 / out of 88
hotels in Quebec City

Rated 7.2/10 based on 599 reviews

Ranked #78 out of 88 hotels in Quebec City

599
Map Marker Hotel & Suites Monte-Cristo
6030 boulevard Wilfrid Hamel, Quebec City, QC