Hotel SepiaHotel SepiaHotel SepiaHotel SepiaHotel SepiaHotel SepiaHotel SepiaHotel SepiaHotel Sepia

Stylish and modern rooms offering good service and value, 10 minutes to Old Quebec

Pros
  • Free Wi-Fi, free seasonal downtown shuttle, free parking
  • Several reviewers enjoyed their clean and modern rooms
  • Many guests appreciated the staff for their politeness and service
  • A few guests were pleased with the location of the hotel, with close highway access
  • Many guests were pleased with the hotel's value and affordable rates
  • A few guests enjoyed meals at the restaurant on site
Cons
  • The additional charge for in-room coffee was a source of some complaints by lodgers
  • A few guests complained about noise transfer from hallways
  • A couple of guests said their rooms were tiny
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Freebies
Free Wi-fi
Free Parking
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Rates & Availability
Editor's Analysis
Updated Jul 2, 2014
Overview
Located about a 10-minute drive from Old Quebec and a 2-minute drive from the nearest Trans-Canada Highway on-ramp, the Hotel Sepia is geared towards business who require a hotel with meeting/conference space, easy highway access and an on-site restaurant and leisure travellers wanting to visit Old Quebec, without staying right downtown.

This hotel has 80 air-conditioned guest rooms and suites, all of which offer one king or two queen beds, free Wi-Fi, and LCD flat panel TV with cable channels, an iPod docking station, an iPad, an iHome clock radio with MP3, a Nespresso coffeemaker, a mini-fridge, a desk, a hair dryer and an iron and ironing board. Rooms with a jetted tub and bathrobe for each guest are also available. All rooms are professionally designed with comfortable, pillow top beds, fine bed linens with goose down duvets and high-style modern furniture.

Hotel amenities include a seasonal outdoor pool, fitness facilities, a business centre, meeting and conference space, a bar, free parking and a free summer shuttle to Old Quebec (check with hotel for details). On-site dining can be found at Le Galopin, which offers breakfast and dinner daily as well as lunch on weekdays. Pets are not permitted, and the hotel does not offer wheelchair-accessible rooms.

The Sainte-Foy Via Rail station is roughly an 8-minute walk southwestward, while Laval University is an 8-minute drive northeast of the hotel. Quebec Aquarium can be found 7 minutes away on foot, and Jean Lesage International Airport (YQB) is about a 13-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, not wheelchair accessible. (Call date: April 11, 2013)
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The Good
The majority of reviews consulted for this analysis were positive, with guests offering praise for the hotel's staff, value and location.

The hotel's staff were the source of many compliments by reviewers, and were characterized as friendly, welcoming and helpful. One guest remarked that the front desk staff were polite, bilingual and knowledgeable about area restaurants.

Numerous guests were pleased with the hotel's value, describing the rates as affordable and reasonable, and citing the seasonal free shuttle to Old Quebec and free parking as factors contributing to its worth. One guest pointed out that taking the shuttle means saving on downtown parking and transportation fees. A few guests were disappointed with the additional charges for the in-room coffee, however (see below).

Several lodgers enjoyed the hotel's location. They found it to be close to restaurants, the Quebec Aquarium, the bus stop, shopping and Jean Lesage Airport.

The hotel's rooms were also praised by several guests, who described them as clean and modern, with comfortable beds and quality linens. It should be noted however, that there were some complaints about the rooms' layouts (see below).
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The Bad
While the majority of reviews sourced for this analysis were positive, there were a few common complaints about the size of their rooms, the additional in-room coffee charge and noise transfer.

While the majority of reviewers described their rooms as clean and modern, some reviewers found their rooms to be too small with no storage area for luggage, and they also reported there was nowhere to put toiletries in the bathroom.

Some guests were upset they were charged for the in-room coffee machine capsules, and felt these should have been included in the room price.

Noise transfer was mentioned by a few guests. They reported being able to hear guests in adjacent and overhead rooms as well as guests in the hallways. People also reported hearing traffic noise from the road outside.
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Show Sources
Sources
Expedia.com guest reviews rated the hotel 4.2 out of 5 with a 90% recommendation rate from 407 reviews.

Booking.com guest reviews rated the hotel 8.7 out of 10 from 369 reviews.

TripAdvisor.com guest reviews ranked the hotel #29 out of 96 Quebec City hotels with an average rating of 4 out of 5 from 241 reviews.

The author called the hotel on April 11, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
8.4
Very Good

Rated 8.4/10 based on 470 reviews

Ranked #43 out of 85 hotels in Quebec City


1 out of 10 | Verified Guest stayed October 23, 2011

"Their only Internet terminal is in the lobby and it was deliberately set at the most uncomfortable height imaginable. To ensure, as they told me, "people won't stay there an hour". Call me old fashioned, but I don't believe it's a hotel's responsibility to make its guests uncomfortable! Never again. Bed was too high. Floors were hard. Heater was slow to start."

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9 out of 10 | Claude stayed November 27, 2010

"everything was fine mainly the amability of the employees."

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9 out of 10 | John stayed April 27, 2010

"Close to the main highway/Easy to get to Old city for value"

"Great location near the main highway. Easy to find. Comfortable, quiet, easy access down to the "old city". Very modern look to the rooms. Great TV."

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8 out of 10 | Martin stayed August 21, 2009

"When we registered at the Sepia the lady at the front desk gave us a very informative and much appreciated presentation on the activities in the city. Our room was very clean and in good repair. The bed was comfortable and there were lots of pillows to chose from. The water was hot and the water pressure was very good. I would have preferred complimentary coffee in the room rather than the user paid expresso maker. The shuttle bus stop was close to the hotel and easy to use. We had the breakfast buffet in the hotel restaurant. It was very reasonably priced and there was lots of good food to chose from."

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9 out of 10 | Jeanne stayed September 06, 2004

"the air conditioning is very noisy & if it had been hotter outside we could not have gotten any sleep due to the noise. beds are very comfortable & hotel is clean with a good restaurant."

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9 out of 10 | Michel stayed May 14, 2004

"One of the most comfortable bed I have ever had in an hotel... made it hard to get up in the morning."

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Map Marker Hotel Sepia
3135 chemin St-Louis, Quebec City, QC