OverviewThe Hotel Manoir Victoria is a historic, charming hotel located in the heart of Old Quebec. Built in 1830, the hotel quickly became a mainstay in the city, with its popularity peaking in the 1920's. The hotel was almost destroyed by fire on three different instances, but has since emerged as a top choice among visitors to Quebec. The hotel underwent a complete renovation in 2004, in which modern amenities were merged with old-world style.
The hotel is a short distance from area attractions and landmarks such as Notre-Dame Basilica-Cathedral (500m), Governors Garden (1.2km), the Citadelle of Quebec (1.3km), the Museum of Civilization (1.2km) and the Plains of Abraham (2.5km). Laval University is 7.3km away and Quebec City International Airport is 13.4km from the hotel (Google Maps).
The hotel features a host of amenities and services, such as an indoor swimming pool, an on-site restaurant, a bar/lounge area, complimentary wireless Internet in the public areas and guest rooms, a full-service health spa, a fitness facility, business services, room service, meeting rooms and currency exchange. On-site parking is available for $20 a day.
There are 156 guest rooms at the Hotel Manoir Victoria. Each room features air conditioning, blackout drapes, a clock radio, a desk, a hair dryer, an iron, an ironing board, satellite television, a mini-bar, a coffee maker and a sewing kit. Infant cribs are wake-up calls are available upon request.
The GoodThe Hotel Manoir Victoria was praised by guest reviewers, with many reviewers liking the rooms, the staff and the location.
Guest reviewers across multiple sources agreed that the staff at the hotel were "excellent." Some guests described the staff as "pleasant," "friendly," and "accommodating." The majority of the hotel guests spoke French, however, a few English-speaking reviewers thanked the hotel for employing bilingual staff members.
The accommodations also received several positive comments and many guests agreed that the guest rooms were spacious and comfortable. Some guest reviewers mentioned the comfortable pillows and duvet comforters in their reviews, and one reviewer described the hotel's mattress as "wonderful."
The condition of the hotel also triggered positive feedback. Some guests appreciated the modern decor and liked having an iPod dock and a flat screen television in their rooms. The hotel was very clean according to some guests, and many guests appreciated being within walking distance of restaurants, shopping and Old Quebec.
The Bad
The Hotel Manoir Victoria did not receive a lot of negative feedback, however, some guests did complain about the stairs leading into the lobby, the parking fee and the air conditioning units.
There is no elevator on the ground floor of the hotel as several guests complained of having to carry their bags up a flight of stairs to enter the lobby. These guests felt inconvenienced by the climb while others suggested the hotel might not be a good choice for those with mobility issues.
On-site parking is available, however, several guests were upset and felt that $20 per day was too high. The air conditioning units also triggered several complaints from past guests. Some guests had trouble adjusting the temperature controls in their rooms, whereas other guests complained that the units were too loud.
Booking.com guest ratings averaged 9.2 out of 10 points. This rating was based on 197 reviews at the time of writing.
TripAdvisor.com ranked the Hotel Manoir Victoria #20 out of 91 hotels in Quebec City. Guest ratings averaged 4.5 out of 5 points.
Hotels.com guest ratings averaged 4.7 out of 5 points.
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Analyzed by Valencia H.
After scoring high on a junior high literacy test, Valencia considered a career as either a writer or an English teacher. Writing won because unlike teenagers, the keyboard doesn't talk back.
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