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Hotel Le Saint-Paul

Hotel Le Saint-Paul is a 3 star hotel in Quebec City, Quebec, Canada 229 rue Sainte-Paul, Quebec City, QC, Canada
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Guest Reviews
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Located in Old Québec, free Wi-Fi, good food, but some dated furnishings

  • Free Wi-Fi
  • Many guests found the location convenient for exploring Old Québec on foot
  • Several reviewers praised the food at the on-site restaurant
  • Several guests thought that this hotel offered good value for the money they spent
  • Several reviewers complimented the staff for their friendly and helpful service
  • Several guests described the in-room decor and furnishings as dated
  • A few reviewers complained that their beds were uncomfortable

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Editor's Analysis
Updated on Sep 28, 2012
This hotel is located near the waterfront in Old Québec and is ideal for guests who are looking to explore this area on foot, including the Old Port of Québec Museum and the Old Port Farmer's Market (both are located within a 3-minute walk of this property). There are several restaurants, cafés, and boutiques within a 5-minute walk.

This property is 100% smoke-free and all 27 rooms and suites include a coffeemaker, free Wi-Fi, a TV, and climate control. Irons and ironing boards are available on request. Rooms may be furnished with 1 queen bed, 2 queen beds, or 1 king bed. Suites offer more spacious accommodations and are furnished with 1 king bed and a sofa bed.

On-site parking is available for $15 per night (includes unlimited in-out privileges). Pets are not permitted.

The on-site restaurant serves breakfast, lunch, and dinner. Room service is also available and select room packages may include a free breakfast.

Other on-site amenities include concierge services, dry cleaning (extra fees apply), and luggage storage.

Attractions in Old Québec are located within a 12-minute walk of this hotel, including the Château Frontenac (historic site and hotel), boutique shopping at the Quartier Petit Champlain, and the Québec-Levis ferry. The Québec Citadel (historic fort) and the Plains of Abraham (historic battlefield and concert/festival venue) are both about 8 minutes away by car. The Québec City Convention Centre is 6 minutes away by car, while the Grand Théâtre de Québec is a 7-minute drive away. 

The Québec City International Airport (YQB) is 25-30 minutes away by car. (All walking and driving time estimates: Google Maps).

Verified by a front desk agent on September 24, 2012: Parking is available for $15 per night.
The Good
Among the reviews used for this analysis, positive reviews for this property slightly outnumbered negative reviews.

Many guests found the location convenient for exploring Old Québec on foot and reviewers described walking to the Farmer`s Market, boutique shopping venues, restaurants, and bars.

Several reviewers described the staff as friendly, helpful, accommodating, and quick to provide recommendations and directions. One guest said that the customer service at this hotel was "fantastic".

A few guests described their rooms as clean and a couple of reviewers said that their rooms were quiet.

Several reviewers praised the food and the attentive wait staff at the on-site restaurant. One guest described the food as "delicious".

Several guests said that the room rates were reasonable and that the hotel offered good value for the money they spent. Reviewers mentioned the flat-screen TVs and free Wi-Fi as value-added features.

The Bad
As mentioned above, positive reviews slightly outnumbered negative reviews for this hotel, among the reviews sourced for this analysis. However, there were several common concerns found.

Several guests thought that the in-room decor and furnishings were dated. Reviewers described "squeaky" floors, peeling paint, and stained carpeting in the halls. A few guests also described unpleasant odours in the halls. 

A few guests found their rooms to be small. A few reviewers described their beds as uncomfortable. One guest, who had requested a room with a king bed, said she was disappointed when she discovered that her king bed was created by putting two single mattresses together.

A couple of guests described their rooms as "dark" and lacking sufficient lighting fixtures. gave this hotel an average score of 4.2 out of 5.0, with 90% of 59 guests recommending the property. ranked this property #40 out of 93 properties in Québec City, from 86 reviews. gave this property an average score of 4.3 out of 5.0, based on 90 guest reviews.

Verified by a front desk agent on September 24, 2012: Parking is available for $15 per night.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.

Guest Reviews
Very Good

#38 out of 85
Guest Rating Explained
Rating: 8.4 / 10
No. of guest reviews: 67
Guest Ranking Explained

Hotel Le Saint-Paul is #38 out of 85 hotels in Quebec City ranked by the ratings provided by guests.


  • High-speed Internet
  • Restaurant
  • Parking
  • Concierge
  • Bar / Lounge
  • Elevator / Lift
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Multilingual Staff
  • Cable / Satellite TV
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Laundry service
  • Excursions
  • Photocopier
  • Internet Connection (wireless)
  • En suite
  • Private Bathroom
  • Bathtub/Shower Combination
  • Luggage Storage
  • Family Room

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Grand Times Hotel

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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