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Hotel Le Germain Quebec

9.9 | Excellent | #2 out of 88 hotels in Quebec City
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Highly praised Old Québec boutique hotel with on-site parking, free Wi-Fi & free breakfast

Pros
  • Free amenities: Wi-Fi, continental breakfast, coffee in the lobby, bike rentals, newspapers
  • Guests enjoyed their stylish rooms, with modern decor and comfy beds
  • The staff provided first class service to guests
  • Guests found the location excellent, close to restaurants and in walking distance of old city attractions
  • Wi-Fi was rated as excellent by guest reviewers online
  • Guests found the breakfast delicious and well presented
  • This hotel is one of few properties in the old city with an elevator and on-site parking
Cons
  • Self and valet parking are $25 per night before taxes
  • A couple of guests felt the room could use more light and more closet and drawer space
Freebies
Free Wi-Fi
Free Breakfast
Editor's Review
Updated Jun 29, 2017
Overview
About the hotel: This luxury boutique hotel is just outside the walls of the old city, on a quiet street near fine restaurants, the Museum of Civilization and the Old Port. It offers a comfortable oasis in a prime Old Québec location with first-class service, ideal for taking in the beauty, history and culture of this World Heritage Site. This hotel is also one of the few hotels in Old Québec that has an elevator and parking for their guests.

The smoke-free hotel offer 60 rooms in 2 adjoining buildings, a 5-storey building and an 8-storey building with elevator access.

All rooms include free Wi-Fi, a flat screen HDTV with English and French cable channels, a Bose stereo sound system, a Nespresso coffeemaker, a mini-bar, an electric safe, a work station with ergonomic chair, an iron and ironing board, an umbrella, bathrobes, a hair dryer, a magnifying mirror and climate control. 

Some rooms include a rainfall shower and a heated bathroom floor. 

Offered to guests on request are: a DVD player, a humidifier, newspaper delivery, baby and doggy essentials.

Rooms are furnished with 2 double beds, 1 queen bed or 1 king bed.

Self-parking and valet parking are both available for $25 per day, plus tax, and includes unlimited in-out privileges. Electric vehicle and Tesla charging stations are on site. 

Pets are welcome for $30 per stay.

A free deluxe continental breakfast (croissants, cheese, yogurt, cereal, breads, jams) is served daily.

A free lobby coffee stations offers Nespresso coffee, flavoured water and fresh fruit. 

The hotel has a lounge for evening cocktails and an outdoor terrace with garden. 

There is no restaurant on site, but a local bistro offers room service from 5 pm to 10 pm.

Off-site restaurants: L'Echaude, Cafe le St-Malo and Cafe Bistro du Cap are all a 1-minute walk from the hotel.

Hotel amenities include a business centre, a 24-hour fitness centre, dry cleaning, concierge service, turn-down service, in-room massage, free newspapers, free bike rentals, and meeting rooms.

What's nearby? Boutique shopping at the Quartier Petit Champlain is an 8-minute walk. Château Frontenac is 12 minutes on foot. The Québec City Convention Centre is 7 minutes by car. Grand Théâtre de Québec is a 10-minute drive away.

Getting around:  Québec-Levis ferry terminal is a 7-minute walk. Québec City Jean Lesage International Airport (YQB) is 26 minutes by car without traffic. (All travel times: Google Maps)

Confirmed by hotel June 28, 2017: pet and parking fees, room service times
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The Good
This hotel received many perfect scores in the reviews posted online. Numerous guests were highly pleased with their stay and the professional manner in which the hotel catered to its guests. 

They loved the quaint setting in Old Quebec, the beautiful older building which housed the hotel, and found the property charming, with gracious and elegant decor, lovely modern rooms and a warm and pleasing ambiance. Overall, it provided a memorable experience in a unique setting.

It was centrally located just outside the walls of the old city in the quieter lower town, with easy access to parking, attractions, shopping and excellent restaurants.

The staff and their service was a definite highlight, and they were considered exceptional by many guests. Guests were able to enjoy a comfortable and well-appointed lounge with free specialty coffees available all day, a relaxing fireplace in the lobby, an outdoor patio in the warmer months, and an outstanding continental breakfast each morning.

Guests found their rooms comfortable and spacious with great beds, high ceilings and stylish decor. Some mentioned enjoying Nespresso machines, turndown service with chocolates and bottled water, and modern bathrooms with heated floors.
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The Bad
Although the vast majority of guests provided highly positive reviews, a few guests offered suggestions for improvement.

Occasionally guests found an issue with their rooms, which included: AC blowed directly onto beds in a double bed room, cold air from air vent uncomfortable during the night, small storage/closet space, did not like having a glass wall to the shower as the blinds may not fully obscure the person showering, no bathroom fan, regular shower curtain a little mundane for this type of hotel, room decor a little dull, room lighting not enough for reading, no blackout curtains but existing shades allowed some sunlight into the room in the mornings, room too warm, and one guest did not like the 'black paint" in the bedroom.

Hotel complaints included: a lack of equipment in the fitness facility, the bar had no TV, not really a kid-friendly hotel, a bit crowded at breakfast, no hot items at the free breakfast, no dedicated breakfast area, hotel a little pricey and an extra charge for parking.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.9 out of 5, with 99% of 323 guests recommending the property.

TripAdvisor.ca ranked this hotel #3 out of 105 properties in Québec City, and a score of 5 out of 5, from 871 reviews.

Booking.com gave this property an average score of 9.5 out of 10, based on 236 guest reviews.


Guest Reviews
Rated by Guests
9.9 / out of 10
"Excellent"
Ranked by Guests
#
2 / out of 88
hotels in Quebec City

The average guest rating for Hotel Le Germain Quebec is 9.9 out of 10 based on 2012 reviews from past guests. This average guest rating ranks Hotel Le Germain Quebec at #2 out of 88 hotels in Quebec City.

2012
Location
Map Marker Hotel Le Germain Quebec
126 rue Saint-Pierre, Quebec City, QC