OverviewThis property is located in Old Québec and is ideal for guests who prefer to explore this area of Québec City on foot. There are many dining and shopping venues within a 5-minute walk of this property. Also, boutique shopping at the Quartier Petit Champlain is a 6-minute walk away, while the Château Frontenac is 10 minutes away on foot. The Québec-Levis ferry terminal is a 5-minute walk away.
This hotel is 100% smoke-free and all rooms include free Wi-Fi, a flat-screen TV, a mini-bar, a coffeemaker, a safe, an iron and ironing board, an umbrella, bathrobes, free newspapers (delivered to guest rooms on weekdays), and a magnifying mirror. Rooms are furnished with 1 queen bed, 1 king bed, or 2 double beds.
Self-parking and valet parking are both available for $21 per night (including in/out privileges). Pets are permitted for an additional fee of $35 per night.
A free breakfast is served daily. This hotel also has an on-site bar, and room service is available.
Other on-site amenities include free coffee in the lobby, a business centre, a 24-hour fitness centre, dry cleaning (extra fees apply), concierge service, turn-down service, in-room massage, and meeting space.
The Québec Citadel (historic fort) is about a 20-minute walk away, while the Plains of Abraham (historic battlefield and concert/festival venue) is an 8-minute drive away. The Québec City Convention Centre is 6 minutes away by car, while The Grand Théâtre de Québec is a 7-minute drive away.
The Québec International Airport (YQB) is 25-30 minutes away by car.
Verified by a front desk agent on September 18, 2012: The free breakfast is served from 7:00 am - 10:00 am on weekdays and from 7:00 am - 11:00 am on weekends.
The GoodAmong the reviews used for this analysis, most guests described overall positive experiences at this hotel.
Many guests described their rooms as clean and well appointed with modern furnishings. A couple of reviewers also mentioned that their rooms had high ceilings. Some described their rooms as quiet and spacious. Many guests found their beds to be comfortable.
The staff were frequently complimented and guests described the front desk agents as friendly, welcoming, attentive, helpful, and professional. One reviewer said that the staff were "anxious to please and resolve any issues".
Many reviewers found the location ideal for exploring Old Québec on foot and guests described finding ample shopping and dining venues within walking distance.
Several guests thought that the hotel offered good value for the money they spent and reviewers mentioned the free Wi-Fi and free coffee in the lobby as value-added features.
Many reviewers praised the food at the free breakfast. One guest described the food as "scrumptious", while another reviewer said that the selection was "outstanding". A couple of guests said that the breakfast items were frequently replenished.
The Bad
As mentioned above, the vast majority of guests described overall positive experiences at this property. There were very few complaints or concerns mentioned by guests.
A couple of guests thought that the in-room blinds were ineffective at blocking the morning light and this was the only common concern found among the guest reviews used for this analysis.
Other isolated complaints included: difficulty maintaining a comfortable in-room temperature, expensive fees for valet parking ($21 per night), guest rooms did not have a pleasant view of the city or the Saint Lawrence River, and the dining area for the free breakfast was crowded.
Expedia.ca gave this hotel an average score of 4.9 out of 5.0, with 100% of 20 guests recommending the property.
TripAdvisor.ca ranked this hotel #5 out of 93 properties in Québec City, from 405 reviews.
Hotels.com gave this property an average score of 4.9 out of 5.0, based on 63 guest reviews.
Verified by a front desk agent on September 18, 2012: The free breakfast is served from 7:00 am - 10:00 am on weekdays and from 7:00 am - 11:00 am on weekends.
