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Hotel Du Nord Quebec City

Hotel Du Nord Quebec City is a 3 star hotel in Quebec City, Quebec, Canada 640, St-Vallier Ouest, Quebec City, QC, Canada
Estimated Price
$117
CAD
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Guest Reviews
Amenities
Booking Information

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Indoor pool, free Wi-Fi, free parking, and free breakfast, but no elevator

Pros
  • Free Wi-Fi, free breakfast, and free parking
  • Many guests thought that the room rates were reasonable
  • Several reviewers described their rooms as clean
  • Several guests thought that the location was convenient for accessing the downtown area by car
  • A few reviewers complimented the staff for their friendly service
  • A few guests found the indoor pool to be a value added feature
Cons
  • Several reviewers complained that their in-room air conditioning units were not in working order
  • Several guests complained that this hotel did not have an elevator (guest rooms on 3 floors)
  • Several reviewers described poor food and a lack of selection at the free breakfast
  • A few guests found their rooms to be small

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Editor's Analysis
Updated on Sep 28, 2012
Overview
This hotel is located in a commercial area of an otherwise residential neighbourhood in the west end of Québec City. There is a drug store, a beer store, fast food restaurants, and a government office building (health services) within a 5-minute drive (or a 15-minute walk). This hotel is ideal for guests who are travelling on a budget and prefer to commute to the downtown area by car.

This property is 100% non-smoking and all rooms include free W-Fi, air conditioning, a flat-screen TV, and an iron and ironing board. Rooms may be furnished with 1 or 2 queen beds. Studio rooms are furnished with 2 queen beds and also include a mini-fridge and dinnerware for 4 people. Junior suites offer the same as Studios, but with a separate bedroom and living space as well as a kitchenette. These suites are furnished with 1 queen bed and 1 sofa bed.

This hotel has guest rooms on 3 floors and no elevator.

Free parking is available on site. Pets are permitted in select rooms for free, however guests are required to make a $250 refundable deposit.   

A free breakfast is served daily from 6:00am - 11:00am.

Other on-site amenities include an indoor salt water pool, free newspapers and free coffee in the lobby, a computer kiosk, ice/snack vending machines, meeting rooms, and luggage storage.

Attractions in downtown Québec City are about a 7-minute drive from this hotel, including the Grand Théâtre de Québec, the Plains of Abraham (historic battlefield and concert/festival venue), the Québec Citadel (historic fort), and the Québec City Convention Centre. Old Québec, which features the Château Frontenac (historic site and hotel), boutique shopping, nightlife, and the Québec-Levis ferry, is 10 minutes away by car.

The Québec City International Airport (YQB) is about a 20-minute drive away. (All walking and driving time estimates: Google Maps). 

Verified by a front desk agent on September 25, 2012: A free breakfast is served daily from 6:00am - 11:00am.
The Good
Among the reviews used for this analysis, positive reviews slightly outnumbered negative reviews for this hotel.

Many guests thought that the room rates were reasonable and that the hotel offered good value for the money they spent. Reviewers mentioned the following amenities as value added features: free parking, free Wi-Fi, free breakfast with a spacious dining area (however some mixed feelings about this, see below), in-room flat-screen TVs, and an indoor pool.

Several guests described their rooms as clean and a couple of reviewers thought that their beds were comfortable.

Several reviewers thought that the location was convenient for accessing the downtown area by car and a few guests mentioned that a taxi ride to downtown Québec City cost about $10. A few reviewers found several restaurants within walking distance.

A few guests described the staff as friendly, knowledgeable, and helpful.

The Bad
As mentioned above, positive reviews for this property slightly outnumbered negative reviews, among the reviews sourced for this analysis.

Several reviewers complained that this hotel had rooms on 3 floors and did not have an elevator.

Several guests described poor food and a lack of selection at the free breakfast. Reviewers described the breakfast as consisting of bread, canned fruit cocktail, and coffee. One guest complained that the breakfast items were not frequently replenished.

Several reviewers complained that their in-room air conditioning units were noisy and did not work properly. A couple of guests also noticed dated and worn furniture, unpleasant odours, and leaky faucets in their guest rooms. A few reviewers found their rooms and guest bathrooms to be small.

While some guests thought that the indoor pool was a value-added feature, a few reviewers thought that the pool water smelled unpleasant.

A few guests thought that the neighbourhood immediately surrounding this hotel appeared unsafe and a couple of reviewers described seeing prostitutes and homeless people loitering near the hotel.
Booking.com gave this hotel an average score of 7.2 out of 10, from 367 guest reviews.

TripAdvisor.ca ranked this hotel #62 out of 119 Inns and B&B properties in Québec City, from 57 reviews.

Hotels.com gave this property an average score of 3.6 out of 5.0, based on 161 guest reviews.

Verified by a front desk agent on September 25, 2012: A free breakfast is served daily from 6:00am - 11:00am.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.


Guest Reviews
7.2
Good
Guest Rating Explained
Rating: 7.2 / 10 Details

No. of guest reviews: 56
Guest Recommended: Yes
Guest Ranking Explained

Hotel Du Nord Quebec City is #71 out of 85 hotels in Quebec City ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Meghan from Montreal, QC CA rated Hotel Du Nord Quebec City 8 out of 10 on February 12, 2012 Verified Guest Hotel Review


Amenities

  • Business Center
  • High-speed Internet
  • Parking
  • Swimming pool
  • 24 Hour Reception
  • Air Conditioned
  • Banquet Facilities
  • Multilingual Staff
  • Refrigerator
  • Cable / Satellite TV
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Photocopier
  • Internet Connection (wireless)
  • Towels
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Indoor
  • Luggage Storage
  • Vending Machines

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7.2
Good

#71 out of 85 hotels in Quebec City city based on 56 guest reviews

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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