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Popular Old Québec hotel in a prime location with elevator, valet parking and free Wi-Fi

Pros
  • Free Wi-Fi
  • Many guests praised the free and fast Wi-Fi at the hotel
  • Guests said rooms were beautifully decorated and clean, with comfortable beds
  • Many guests found the location perfect for exploring Old Québec on foot
  • All rooms are completely renovated
  • One of the few historic hotels with an elevator
  • Several reviewers praised the food at the on-site restaurant
  • Guests found the staff courteous, helpful and fully bilingual
Cons
  • Valet parking is $25 per night
  • A few guests found the economy rooms a little small
Freebies
Free Wi-Fi
This hotel is an Editor's Pick for...
Editor's Analysis
Updated Aug 20, 2015
Overview
This charming and elegant Art Deco heritage building is the oldest hotel in Old Québec and is situated next to the Price Building, the tallest building in Old Québec. It's ideally located for guests who are looking to explore Old Québec on foot. The hotel is within a 3-minute walk of Château Frontenac (National Historic Site and hotel) and a 5-minute walk from the Quartier Petit Champlain (boutique shopping area). This location also provides convenient access to horse and carriage rides (carriage stand is located outside the front entrance).

This property is smoke free and pet free, and all 143 rooms and suites include free Wi-Fi, a 37" flat screen HD TV with premium cable channels and pay-per-view movies, a coffeemaker, an iron and ironing board, a hair dryer and individual climate control. Rooms may be furnished with 1 or 2 double beds, 1 or 2 queen beds or 1 king bed. Room extras include views of the courtyard or Old Québec, bathrobes, Keurig coffeemaker, a 42" HD TV, a work desk with ergonomic chair and a sofabed. Suites at this property provide more spacious accommodations and are configured with a sitting area and a work desk. Guests can request a mini-fridge for an extra $15 per stay.

Valet parking with unlimited in-and-out privileges is available for $25 per night. There is also public parking in the area where guests can self park.

The on-site restaurant, Le Charles Baillairgé offers fine dining in a classic setting and serves breakfast (7 am - 10 am Monday to Saturday and 7 am - 11 am on Sunday), daily lunch and dinner (closed for dinner on Sunday and Monday). There is also an on-site jazz bar open afternoons and evenings. Room service is available.

On-site amenities include a fitness centre, a business centre, bell and concierge services, safe deposit boxes, dry cleaning services, free newspapers, and meeting and banquet spaces. This hotel has an elevator.

The Saint Lawrence River waterfront and the Québec-Levis ferry terminal are an 8-minute walk from this hotel. The Québec Citadelle (Historic Fort) is an 11-minute walk or a 4-minute drive away, while The Plains of Abraham (historic battlefield, festival and concert venue) is 8 minutes away by car. The entertainment district of downtown Québec City (including the performing arts venue, Le Grand Théâtre de Québec) is about a 6-minute drive away.

The Québec City Jean Lesage International Airport (YQB) is 25 minutes away by car. (All walking and driving time estimates: Google Maps)

Confirmed with the front desk on August 20, 2015: valet parking at the hotel is $25 per night
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The Good
This hotel was well liked by its guests who felt they had obtained a special experience in the old city by staying here with many leaving high scores. 

Many guest found the location perfect for exploring Old Québec, accessing the attractions, restaurants and desirable shopping districts on foot. Guests typically said they never used their cars once they arrived to this hotel. Guests who arrived by train found it a short walk from the train station.

The staff and concierge services were praised for being fully bilingual, friendly, very helpful in providing restaurant recommendations and directions. One reviewer said that "the service was grand".

Guests described their rooms as being lovely and having old world charm. Guests confirmed that the rooms were also clean and well-appointed with comfortable beds. They were also quite pleased with the views of Old Québec, the Saint Lawrence River, and the Château Frontenac from their guest rooms.

Several reviewers enjoyed dining and the attentive wait staff at the on-site restaurant.

Many guests praised the free and fast Wi-Fi at this hotel.

The following amenities were mentioned by guests as value-added features: valet parking, on-site jazz bar, free Wi-Fi, and in-room coffeemakers.
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The Bad
There were a few common concerns mentioned by guests for this property.

Several guests found their (economy) rooms to be small and sometimes guests described their bathroom as dated and in need of a refresh. 

Some guests did not like the older elevators at the hotel which they said were slow.

A few guests were not wowed by the buffet breakfast which some felt was a little pricey.

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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.2 out of 5.0, with 94% of 1,285 guests recommending the property.

TripAdvisor.ca ranked this hotel #47 out of 104 properties in Québec City, from 926 reviews.

Booking.com gave this property an average score of 8.5 out of 10, based on 772 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.2
Very Good
#
48 / out of 88
hotels in Quebec City

Rated 8.2/10 based on 4555 reviews

Ranked #48 out of 88 hotels in Quebec City

4555
Map Marker Hotel Clarendon
57 Rue Ste-Anne, Quebec City, QC