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Well-liked Quebec City hotel an easy drive to Old Quebec with indoor pool and jacuzzi suites

Pros
  • Free Wi-Fi, free parking
  • The hotel's pool and hot tub area were praised by numerous reviewers
  • Staff were well liked by guests who said they went above and beyond to help
  • Many guests were pleased with the hotel's location near Old Quebec and restaurants
  • Some guests were pleased with clean, spacious rooms with comfortable beds
Cons
  • Some patrons complained of noise disturbances
  • Certain rooms were reported to be in need of upgrading by some guests
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Jun 6, 2015
Overview
Hotel Ambassadeur Quebec overlooks the St. Lawrence River and offers a beautiful indoor pool and hot tub with tropical gardens and children's water play feature, a 10-minute drive from Old Quebec. Additionally, with a full-service spa and a restaurant with live entertainment on site, it offers something for everyone.

This non-smoking hotel has 145 guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a desk, an iron and ironing board, and a hair dryer. Guest rooms are furnished with one queen or two double beds. Suites offer more space, are furnished with a king bed, and may offer a sofabed, a mini-fridge, a fireplace, and a 2-person jacuzzi in addition to the regular guest room amenities.

Hotel amenities include a full-service spa, an indoor pool, a hot tub, a sauna, a fitness centre, a business centre, a dance club, and multiple conference/meeting rooms accommodating up to 400 people. Parking is free, pets are not permitted, and the hotel does not offer wheelchair accessible rooms.

Le Batifol Bar & Grill is on site, serving breakfast, lunch, and dinner daily. There are also many restaurants in nearby walking distance.

The Hotel Ambassadeur is located close to several of Quebec City's attractions: the Quebec Aquarium can be found about 20 minutes by car, while the Museum of Civilization is roughly a 9-minute drive southward. Shopping is available at Marchand Giguere (about a 7-minute drive), while Jean Lesage International Airport (YQB) is approximately a 20-minute drive west of the hotel. (All travel time estimates: Google Maps)

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The Good
The majority of reviews consulted for this review were positive with praise going to the hotel's location, pool, and staff.

Many guests praised the hotel's location. They described it as being close to Old Quebec and the highway, with many restaurants within walking distance and a bus stop nearby which connected to the downtown area.

The hotel's indoor pool and hot tub area was a source of numerous compliments by reviewers. It was described as beautiful, relaxing, clean and well-maintained with a waterfall.

Several lodgers were pleased with the customer service they received. They characterized the staff as charming, helpful and professional; they offered sightseeing suggestions as well as answered any questions asked.
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The Bad
While many of the reviews consulted for this analysis were positive, there were a couple of common complaints among them, which included noise transfer and certain rooms' decor.

Some reviewers reported noise from the ice machine, children running through the hallways, loud patrons in the pool area late at night, train noise from the nearby train tracks, and loud music from the on-site dance club.

While many reviewers were pleased with their accommodations and described new bedding and fixtures in their rooms, other guests mentioned their bathrooms, carpets and decor were in need of some upgrading.
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Show Sources
Sources
Booking.com guest reviews rated the hotel 7.6 out of 10 from 488 reviews.

Expedia.ca guest reviews rated the hotel 3.9 out of 5 with an 86% recommendation rate from 202 reviews.

TripAdvisor.com guest reviews ranked the hotel #75 out of 104 Quebec City hotels from 251 reviews.


Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
7.4
Good
#
73 / out of 88
hotels in Quebec City

Rated 7.4/10 based on 2637 reviews

Ranked #73 out of 88 hotels in Quebec City

2637
Map Marker Hotel Ambassadeur Quebec
3401 boul. Sainte-Anne, Quebec City, QC