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North Quebec City hotel with outdoor pool, fine dining & free summer shuttle to city centre
- Free amenities: Wi-Fi, parking, seasonal downtown shuttle service June 24 - Sept 1
- Many guests said their rooms were clean and spacious
- The staff were frequently complimented for their friendly and helpful service
- Many guests enjoyed meals on site and praised the restaurant
- Guests liked the location for its proximity to the ski hills of Mont Ste Anne and Stoneham and the Hotel de Glace
- Several guests found the on-site golf course to be a value-added feature
- A few guests missed having a mini-fridge in the room and an indoor pool on site
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Updated Apr 2, 2015
This resort property is located on the outskirts of Charlesbourg and is about a 13-minute drive north of downtown Québec City. This property is ideal for guests who prefer secluded, full-service accommodations away from the downtown area. The resort is about a 6-minute drive along Highway 73 to the nearest Highway 40 interchange (major thoroughfare in Québec).more
The entire resort is 100% smoke free and pet free. All rooms and suites include free Wi-Fi, a TV with cable and pay-per-view movies, a coffeemaker, air conditioning, and an iron and ironing board. Select suites also include a fireplace, a jacuzzi tub and a view of the on-site golf course. King and Executive Suites come with an additional mini-fridge and guests can request a microwave or mini-fridge for their rooms at the front desk. Rooms may be furnished with 1 double bed or 1 queen bed and a sofa bed. Suites may be furnished with a combination of a queen bed and a twin, double, or sofa bed, or 2 king beds.
Free parking is available on site and guests are provided a free shuttle to downtown in the summer (June 24 to Sept 1).
The on-site restaurant, Le Dijon, serves breakfast, lunch, and dinner. Room service is also available.
On-site recreational facilities include an outdoor pool with waterfall feature and hot tub, an outdoor fire pit, a sauna, a spa, and a golf course (18-hole Golf de la Faune). Free passes are available for an off-site fitness facility (5-minute drive away). Other on-site amenities include safe deposit boxes, dry cleaning (extra fees apply), luggage storage, and a business centre.
The Québec Ice Hotel and Bar (includes tours of the hotel and ice sculptures) is a 2-minute drive away (or a 15-minute walk). A big box shopping complex is about a 9-minute drive away, located off Highway 40, which includes several restaurants, Méga-Parc (an indoor amusement park) and Le Galleries de la Capitale (shopping centre).
Downtown Québec City is about a 13-minute drive away and features the following attractions: Plains of Abraham (historic battlefield and concert/festival venue), the Québec Citadel (historic fort), Québec City Convention Centre, and Le Grand Théâtre de Québec (performing arts venue). Old Québec is also about 14 minutes away by car and features the Château Frontenac (historic site and hotel), boutique shopping at the Quartier Petit Champlain, and the Québec-Levis ferry.
The Québec City International Airport (YQB) is 19 minutes away by car. (All walking and driving time estimates: Google Maps)
Confirmed with front desk on April 2, 2015: seasonal shuttle service to downtown in summer (June 24th to Sept 1st) and guests can request a microwave or mini-fridge at the front desk on a first-come, first-serve basis.
Among the reviews used for this analysis, positive reviews for this hotel outnumbered negative reviews.
Many guests described their rooms as clean and well maintained. A few reviewers also thought that their beds were comfortable and a few guests found their rooms to be well appointed with modern furnishings. A couple of reviewers noted that they had pleasant views of the golf course from their guest rooms.
Several guests thought that the on-site golf course was well-maintained and these guests also mentioned the golf course as a value-added feature. Other value-added features mentioned by guests included the on-site spa, free parking, and the outdoor fire pit.
The staff throughout the hotel were frequently complimented for their service and guests described the staff members as friendly, helpful, knowledgeable, and professional. One reviewer said that the customer service was "exceptional".
Several reviewers praised the food they received at the on-site restaurant and from room service.
A few guests found the location of this hotel convenient for accessing the downtown area by car.
There was not that much by way of complaint found online when researching for this report. Negative feedback seemed to be mostly one-time complaints, but there were a couple of guests who missed having a mini-fridge in their rooms and a couple guests missed having an indoor pool.
One-time complaints consisted of: an uncomfortable sofabed, price for brunch too expensive, no free tea in the lobby, no indoor hot tub, pool the size of a large jacuzzi, the restaurant was not all that family friendly and TV channels were all analog.
SourcesExpedia.ca gave this hotel an average score of 4.3 out of 5.0, with 91% of 23 guests recommending the property.
TripAdvisor.ca ranked this hotel #44 out of 93 properties in Québec City, from 104 reviews.
Hotels.com gave this property an average score of 4.3 out of 5.0, based on 69 guest reviews.