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Four Points by Sheraton Quebec

Four Points by Sheraton Quebec is a 4 star hotel in Quebec City, Quebec, Canada 7900 rue du Marigot, Quebec City, QC, Canada
Estimated Price
$162
CAD
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Amenities
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Secluded property with on-site golf course, outdoor pool & hot tub, and good food

Pros
  • Free Wi-Fi and free parking
  • Many guests described their rooms as clean and well maintained
  • The staff were frequently complimented for their friendly and helpful service
  • Several reviewers praised the food at the on-site restaurant
  • Several guests found the on-site golf course to be a value-added feature
Cons
  • A few guests thought that the menu at the on-site restaurant was expensive
  • A couple of reviewers described the outdoor pool as small

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Editor's Analysis
Updated on Sep 24, 2012
Overview
This resort property is located in the neighbourhood of Charlesbourg and is about a 20-minute drive north of downtown Québec City. This property is ideal for guests who prefer secluded, full-service accommodations away from the downtown area. The resort is about an 8-minute drive along Highway 73 from the nearest Highway 40 interchange (major thoroughfare in Québec).

The entire resort is 100% smoke-free and all rooms and suites include free Wi-Fi, a TV with pay-per-view movies, a coffeemaker, air conditioning, and an iron and ironing board. Select suites also include a fireplace, a jacuzzi tub, and a view of the on-site golf course. Rooms may be furnished with 1 double bed or 1 queen bed and a sofa bed. Suites may be furnished with a combination of a queen bed and a twin, double, or sofa bed, or 2 king beds.

Free parking is available on site and pets are not permitted.

The on-site restaurant, Le Dijon, serves breakfast, lunch, and dinner. Room service is also available.

On-site recreational facilities include an outdoor pool and hot tub, an outdoor fire pit, a sauna, a spa, and a golf course (18-hole Golf de la Faune). Free passes are available for an off-site fitness facility (5-minute drive away). Other on-site amenities include safe deposit boxes, dry cleaning (extra fees apply), luggage storage, and a business centre.

The Québec Ice Hotel and Bar (includes tours of the hotel and ice sculptures) is a 2-minute drive away (or a 15-minute walk). A big box shopping complex is about a 9-minute drive away, located off Highway 40, which includes several restaurants, Mega-Parc (an indoor amusement park) and Le Galleries de la Capitale (shopping centre).

Downtown Québec City is about a 20-minute drive away and features the following attractions: Plains of Abraham (historic battlefield and concert/festival venue), the Québec Citadel (historic fort), Québec City Convention Centre, and Le Grand Théâtre de Québec (performing arts venue). Old Québec is also about 20 minutes away by car and features the Château Frontenac (historic site and hotel), boutique shopping at the Quartier Petit Champlain, and the Québec-Levis ferry.

The Québec City International Airport (YQB) is 25-30 minutes away by car. (All walking and driving time estimates: Google Maps)
The Good
Among the reviews used for this analysis, positive reviews for this hotel outnumbered negative reviews.

Many guests described their rooms as clean and well maintained. A few reviewers also thought that their beds were comfortable and a few guests found their rooms to be well appointed with modern furnishings. A couple of reviewers noted that they had pleasant views of the golf course from their guest rooms.

Several guests thought that the on-site golf course was well-maintained and these guests also mentioned the golf course as a value-added feature. Other value-added features mentioned by guests included the on-site spa, free parking, and the outdoor fire pit.

The staff throughout the hotel were frequently complimented for their service and guests described the staff members as friendly, helpful, knowledgeable, and professional. One reviewer said that the customer service was "exceptional".

Several reviewers praised the food they received at the on-site restaurant and from room service.

A few guests found the location of this hotel convenient for accessing the downtown area by car.

The Bad
As mentioned above, positive reviews for this property outnumbered negative reviews, among the reviews sourced for this analysis. However, there were a few common concerns and several isolated complaints mentioned by guests.

A few reviewers thought that the menu at the on-site restaurant was expensive and that the food portions were small. One guest said that she split a meal with her husband and their bill was $67. A couple of guests described the wait staff as inattentive.

A couple of guests complained that there were no amenities, such as shops or restaurants, within walking distance of this hotel. 

A couple of reviewers thought that the pool was too small and one guest was disappointed that there were no towels provided in the pool area.

Isolated complaints included: difficulty locating the property because of inadequate street signage, no in-room mini-fridges, expensive green fees for the on-site golf course, uncomfortable sofa beds, and expensive room rates.
Expedia.ca gave this hotel an average score of 4.3 out of 5.0, with 91% of 23 guests recommending the property.

TripAdvisor.ca ranked this hotel #44 out of 93 properties in Québec City, from 104 reviews.

Hotels.com gave this property an average score of 4.3 out of 5.0, based on 69 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.


Guest Reviews
8.3
Very Good
Guest Rating Explained
Rating: 8.3 / 10 Details

No. of guest reviews: 73
Guest Recommended: Yes
Guest Ranking Explained

Four Points by Sheraton Quebec is #41 out of 85 hotels in Quebec City ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Ralf from Den Haag, NL rated Four Points by Sheraton Quebec 7 out of 10 on July 23, 2011 Verified Guest Hotel Review

"The pool turned out to be an oversized whirlpool, quite disappointing for such a nice hotel."
Hotel review by guest is Positive
Verified Guest from St Lazare, QC CA rated Four Points by Sheraton Quebec 9 out of 10 on January 15, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Kanata, ON CA rated Four Points by Sheraton Quebec 10 out of 10 on May 30, 2010 Verified Guest Hotel Review


Amenities

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Restaurant
  • Swimming pool
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Cable / Satellite TV
  • Meeting Rooms
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Photocopier
  • Jacuzzi
  • Massage
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Outdoor
  • Packed Lunches
  • Luggage Storage
  • Express Check-In/Check-Out

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8.3
Very Good

#41 out of 85 hotels in Quebec City city based on 73 guest reviews

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