OverviewThe Fairmont Le Chateau Frontenac Hotel is a famous and historically significant Canadian hotel situated on a bluff and offers a beautiful view of the St. Lawrence River. The hotel, built for the Canadian Pacific Railway, was opened in 1893 and was created to promote high-end tourism for wealthy travellers. Located in the heart of Old Quebec, the hotel is 64m from The Notre Dame Cathedral and the Citadel of Quebec is a 4-minute drive from the hotel (Google Maps). The hotel's design is reminiscent of an old-world castle and its distinctive charm promises a memorable experience.
The elegant hotel offers a host of services and amenities. These include a steam room, a swimming pool, a hot tub, a fitness centre, business services, an on-site restaurant, in-room massages, shoe shine services and concierge services. The hotel also features babysitting services, an on-site ATM, laundry services, meeting rooms and a hair salon.
There are 620 luxurious guest rooms at the Fairmont Le Chateau Frontenac. Each European-style room includes blackout drapes, a desk, a television, a clock radio, an iron/ironing board, a hair dryer, bathrobes, a video-game console, a mini-bar, a coffee maker and climate control. Wireless Internet is available for a fee.
The GoodGuests who stayed at the Fairmont Le Chateau Frontenac were overall happy with the accommodations. Comments focused on the beds, the guest rooms and the staff.
The beds and pillows at the Fairmont Le Chateau Frontenac received several positive comments. The majority of guests agreed that the beds were very comfortable and the pillows soft. The decor in the lobby and guest rooms also pleased several guests, and they described the rooms as "beautiful," "elegant," and "charming."
Comments regarding the hotel's staff were also positive, and guest reviewers across multiple sources appreciated the professionalism and helpfulness of the staff. Some guests felt welcomed upon checking into the hotel and they described the hotel's staff as "knowledgable," "courteous," and "very friendly."
The Bad
The property received some negative feedback and some guests complained about the price and the size of the guest rooms.
Some guest reviewers complained that "everything" about the hotel was pricey. This included the nightly rate, the food, the drinks and the wireless Internet. One guest reviewer stated that the hotel's nightly rate "didn't reflect the quality." Some guests recommended booking with a less expensive hotel.
The guest rooms also struck a nerve with some guest reviewers. While one guest described his room as "modest," many guests complained of small and cramped accommodations. Some guests felt that there wasn't enough room to store their luggage, and one guest stated that the room was "too small for the price paid."
Booking.com average guest ratings were 8.8 out of 10 points.
Hotels.com guest ratings averaged 4.5 out of 5 points.
TripAdvisor.com average guest ratings were 4.5 out of 5 points. The hotel ranked #16 out of 91 hotels in Quebec City.
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Analyzed by Valencia H.
After scoring high on a junior high literacy test, Valencia considered a career as either a writer or an English teacher. Writing won because unlike teenagers, the keyboard doesn't talk back.
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