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Pet-friendly downtown Quebec City hotel with outdoor pool, jacuzzi suites and free Wi-Fi

Pros
  • Free amenities: Wi-Fi
  • Many guests described the rooms as clean, spacious and well maintained
  • Many reviewers found the location convenient for exploring downtown and Old Québec on foot
  • Several guests praised the food at the on-site restaurant
  • Many guests enjoyed the comfort of their beds
  • Guests described staff as bilingual, helpful and efficient
Cons
  • Several guests complained that their rooms were not equipped with a mini-fridge
  • A few reviewers thought that the room rates were expensive
  • Valet and self-parking are both $24 per night
jump to full editor's analysis (below)
Freebies
Free Wi-Fi
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Editor's Analysis
Updated Oct 22, 2015
Overview
This property is located in downtown Québec and is ideal for business travellers who need to access the Québec Convention Centre, less than a 1-minute walk via pedway.  Le Grand Théâtre de Québec, a performing arts venue, is a 7-minute walk away and the restaurants and shops of Old Quebec are a 12-minute walk away.

All 377 rooms include free Wi-Fi, a 37" flat-screen TV with pay-per-view movies, a coffeemaker, a work desk with cabled plugs for connecting video and audio devices to the TV, an ergonomic chair, iPod docks, an iron and ironing board, a hair dryer and climate control. Rooms are furnished with 2 double beds, 1 or 2 queen beds or 1 king bed. Room extras include scenic views, a 42" flat screen TV, bathrobes, a double jacuzzi, a dining table. PURE rooms are also available for allergy sufferers and accessible rooms are also available. Mini-fridges are available upon request and free to guests with medications or infants.

Guests staying in ModeClub rooms receive access to the Club Floor Lounge which features a free continental breakfast, evening hors d'oeuvres, water, coffee, soft drinks and juice.

Valet and self-parking are both available for $24 per day, with unlimited in-and-out privileges, until 4 pm the day of your departure. Pets (a maximum of 2) are permitted for an additional fee of $35 per stay, or $70 for stays over 5 nights.

The on-site restaurant, Le Bistro, serves breakfast, lunch, and dinner and offers bar service. Room service is also available from 6:30 am to 11 pm. There are many restaurants within a 5-minute walk from the hotel.

On-site amenities include an outdoor heated pool with terrace, a sauna, a courtyard, a fitness centre, dry cleaning, an ATM, a gift shop, concierge and porter services, safe deposit boxes and meeting rooms.

The Québec Citadel (historic fort) is a 12-minute walk from this hotel, while the Plains of Abraham (historic battlefield and festival/concert venue) is a 14-minute walk away. The National Museum of Fine Arts of Québec is a 6-minute drive or a 23-minute walk from the hotel. Old Québec, which features dining, boutique shopping, Le Chateau Frontenac (national historic site and hotel), and the Saint Lawrence River waterfront, is about 15 minutes away on foot or 5 minutes away by car. The Québec City International Airport (YQB), is at least 21 minutes away by car. (All walking and driving time estimates: Google Maps)

Confirmed with the front desk on October 21, 2015: parking cost and details
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The Good
Guest reviewers enjoyed their stays at this hotel and many left positive reviews with good scores.

Many guests enjoyed the rooms. They described their rooms as clean, well maintained and spacious. Guests typically found the beds to be comfortable and many guests had a good sleep here.

The staff were frequently complimented. Guests described the staff members as friendly, helpful, and quick to provide maps and directions to local attractions. 

Many reviewers found this property conveniently located for accessing attractions, including Old Québec, restaurants, cafés, and entertainment venues.

Several guests praised the good food and attentive wait staff at the on-site restaurant.
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The Bad
There was some negative feedback and complaints for this hotel found online.

Some guests felt the hotel rooms, breakfast and parking were expensive for this hotel. These guests were usually expecting a more luxurious setting and hotel, for the price they had paid and dubbed the rooms to be average and the service at the hotel to be lacking in excellence and polish. 

A few guests found non-functioning amenities which brought some disappointment and some guests noticed areas that needed repair (peeling ceilings). Occasionally a guest would judge the building as older and dated. Several guests complained of no mini-fridge in their rooms.

Occasionally guests judged the bar service to be slow or were disappointed in the restaurant's service.

Some guests found the layout of the hotel awkward. They complained of long zigzaging hallways, having to change elevators from the parking and not finding the lobby on the main level, but being faced with an escalator instead.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.5 out of 5, with 91% of 821 guests recommending the property.

TripAdvisor.ca ranked this hotel #50 out of 105 properties in Québec City, from 867 reviews.

Booking.com gave this property an average score of 8.4 out of 10, based on 455 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.1
Very Good

Rated 8.1/10 based on 3414 reviews

Ranked #52 out of 88 hotels in Quebec City

3414
Map Marker Delta Quebec Hotel
690 Blvd Rene Levesque East, Quebec City, QC