OverviewLocated about a 6-minute drive from Jean Lesage Airport (YQB) on Highway 3, the Comfort Inn Airport East Ancienne-Lorette is popular with air and car travellers who require a stopover hotel with a complimentary breakfast and easy highway access.
This hotel has 59 air-conditioned guest rooms, each offering free Wi-Fi, cable TV, a coffeemaker, a desk, an iron and ironing board and a hair dryer. Mini-fridges and microwaves are available upon request. Standard rooms offer two double beds, while queen rooms offer a seating area with a sofabed.
Hotel amenities include a business centre, free parking and a free continental breakfast from 6:30 am to 9:30 am. Pets are permitted for an additional $25 per stay, and the hotel offers wheelchair accessible rooms.
Restaurants close by include Chez Cora and Boston Pizza, which can both be found within a 4-minute walk northwest of the hotel. Grande Allee Ouest Shopping Centre is a 14-minute drive westward.
Downtown Quebec City is roughly a 10-minute drive east of the hotel, while Laval University is 13 minutes east. Parc Industriel Duberger is about 8-minutes away by car, the Quebec Aquarium is 9 minutes southeastward. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets permitted for $25/stay, wheelchair accessible. (Call Date: March 15, 2013).
The majority of critques consulted for this analysis were positive, with praise offered to the location, staff and rooms.
The hotel's location was praised by numerous reviewers. They found it to be close to the airport, a supermarket, a movie theatre, restaurants, highway access and shopping. It should be mentioned however, that a few guests found it to be farther from downtown Quebec City than anticipated.
Many guests were pleased with the level of customer service they received during their stay. They characterized the staff as friendly, quick in responding to any requests made, and helpful in offering directions and restaurant/shopping suggestions.
Several lodgers were satisfied with the accommodations at this hotel and described the rooms as well equipped, quiet, clean and spacious. It should be noted however, that some reviewers felt the hotel's decor and carpets were outdated and in need of replacement.
While the majority of reviews consulted for this analysis were positive, there were a some common complaints which included the complimentary breakfast and the lack of an elevator.
While most reviewers were satisfied with the hotel's free breakfast, some had complaints. These guests felt the choices were limited with no hot items, and that the breakfast hours should be extended to accommodate patrons with early flights (breakfast is served from 6:30 am to 9:30 am). It was also reported the eating area was very limited, and many guests had to take their breakfast back to their rooms.
The hotel's lack of an elevator was a source of complaint for a few lodgers. They described having to carry their luggage up the stairs, which they found to be inconvenient and recommended those with mobility issues book rooms on the first floor of the hotel.
guest reviews rated the hotel 4.1 out of 5 with a 92% recommendation rate from 40 reviews.TripAdvisor.com
guest reviews ranked the hotel #4 out of 5 L'Ancienne-Lorette hotels from 10 reviews.
The author called the hotel on March 15, 2013 to verify some information.