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BEST WESTERN Hotel l'Aristocrate

BEST WESTERN Hotel l'Aristocrate is a 4 star hotel in Quebec City, Quebec, Canada 3100 chemin Sainte-Louis, Quebec City, QC, Canada
Estimated Price
$99
CAD
Photo 1 - BEST WESTERN Hotel l'Aristocrate, 3100 chemin Sainte-Louis, Quebec City, QC, Canada Show All Photos
Renovations and helpful staff have made this hotel a guest favourite
Pros 
  • Check-out time is noon
  • Many guests found the proximity to highways convenient
  • Several guests loved the friendliness and helpfulness of the staff
  • Numerous guests approved of the hotel's renovations that took place in the summer of 2011
Cons 
  • Some guests wished the hotel had a free breakfast

Other Hotels in the Area
Hotel Sepia (0.1 km)
Holiday Inn Express Quebec City (0.3 km)
Hotel Quartier (0.9 km)
Clarion Hotel Quebec City (1.0 km)
Hotel Classique (1.2 km)
Alt Quebec (1.3 km)
Chateau Bonne Entente (2.5 km)
Residences Universite Laval Quebec City (3.2 km)
Hotel Universel Quebec City (3.4 km)
Stastny Plaza Hotel & Golf Resort (4.1 km)
Comfort Inn & Suites Saint-Nicolas (4.5 km)
Battlefield (4.7 km)

This Hotel is in...
Sainte-Foy

This Hotel is Near...
Chateau Frontenac (9.0 km)
Esplanade Park (8.5 km)
Quebec City Airport (7.9 km)

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Editor's Analysis
Updated on Feb 28, 2012
Overview
The Best Western Hotel L' Aristocrate is located on the north side of Chemin Saint Louis just to the west of Avenue des Hotels. Major nearby highways include Highway 73, Highway 40, and the Trans Canada Highway.

The Laurier Quebec shopping centre is 2.8kms from the hotel, the Quebec Aquarium is 1.1kms, while the Laval Hospital is 3kms away. The Sainte-Foy rail station is less than 1km from the hotel while the Quebec City Jean Lesage International Airport (YQB) is further away at 8.4kms (all distances: Google Maps).

This 100% non-smoking property has a restaurant, a cocktail lounge, multilingual staff, mail services, safe deposit boxes, and an outdoor pool that can be used in the summer. Free amenities at the hotel include complimentary Internet, free parking, and free local calls. During the summer there is also a complimentary shuttle to Old Quebec.

The hotel has 100 guests rooms plus two suites. Room amenities include air conditioning, dataports, wake-up calls, coffee makers, alarm clocks, hair dryers, irons with ironing boards, and refrigerators. Room service is available from 7am to 9pm. Check in time at this property is 3pm while check out time is at noon.
The Good
Guest approval of this property was incredibly high. Guests frequently expressed adoration for the property, they commonly said that they were going to return in the future, and some of them said they couldn't wait to come back.

Some guests said that the location of the hotel was convenient due to the close proximity to nearby major highways and due to the easy access to Old Quebec. Some other guests who thought the location was convenient also mentioned both the nearby supermarket and the fact that Laval University was close by.

The staff consistently received accolades for providing excellent service. Guests often called employees "helpful" and "friendly" and guest expectations seemed to be exceeded.

Many guests were also impressed by the recent renovations to the property. The hotel appeared to be new and it looked upgraded to many. Perhaps related to that, several guests said that their hotel room seemed new and many guests raved about the comfort of their beds.

Direct guest comments on the rate were not too common. However, the guests that did comment on the price or what they received for the price were very one-sided in stating that they thought they received good value.

The Bad
Finding guest complaints about the Best Western Hotel L'Aristocrate in recent reviews took a great deal of work. There were definitely complaints during the mid-part of 2011 however many of those complaints were due to the renovations that were taking place. Many guests found various annoyances at the hotel at that time and it seemed that the staff might have been a bit more disagreeable then too.

But now that those renovations are completed, the negative opinions associated to the renovations can be considered outdated.

Guest complaints in post-renovation reviews were occasional with only one negative opinion about the hotel causing a significant spike. Some guests felt that the hotel did not provide the best value in the sense that there was no free breakfast included in the rate.
Hotels.com guest ratings averaged to 4.2 points out of 5 and 94% recommended the property.

Expedia.ca guest ratings averaged to 4.0 points out of 5 and 89% recommended the property.

Priceline.com guest ratings averaged to 8.5 points out of 10 and the property ranked 2nd of 13 Sainte-Foy hotels.

TripAdvisor.com ranked the hotel 20th of 91 Quebec City hotels and the site had 208 reviews.
Editor's Analysis by Shane L.
Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.


Guest Reviews

8.7
Very Good

#26 out of 83
Guest Rating Explained
Rating: 8.7 / 10 Details

No. of guest reviews: 446
Guest Recommended: Yes
Guest Ranking Explained

BEST WESTERN Hotel l'Aristocrate is #26 out of 83 hotels in Quebec City ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Verified Guest from Pickering, ON CA rated BEST WESTERN Hotel l'Aristocrate 10 out of 10 on October 12, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Brampton, ON CA rated BEST WESTERN Hotel l'Aristocrate 7 out of 10 on June 10, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Burtts Corner, NB CA rated BEST WESTERN Hotel l'Aristocrate 8 out of 10 on September 19, 2010 Verified Guest Hotel Review

"Great hotel, and doesn't break the bank!"
"staff was very helpful and the bed was extremely comfortable, would stay here again."
Hotel review by guest is Positive
Roderick c from Montreal, QC CA rated BEST WESTERN Hotel l'Aristocrate 6 out of 10 on September 06, 2010 Verified Guest Hotel Review

"Maybe time for some new beds!!!!!"
"The bed was very unconfortable and squeeky and the bathtub drain was plugged. The front end staff were very helpful and friendly."
Hotel review by guest is Positive
Verified Guest from Toronto, ON CA rated BEST WESTERN Hotel l'Aristocrate 8 out of 10 on September 01, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Dolores from Whitby, ON CA rated BEST WESTERN Hotel l'Aristocrate 9 out of 10 on August 20, 2010 Verified Guest Hotel Review

"We really liked that the check out time was 12 noon that gave us time to get up have a swim and breakfast before we had to check out, that was very much appreciated."
Hotel review by guest is Positive
Verified Guest from Toronto, ON CA rated BEST WESTERN Hotel l'Aristocrate 10 out of 10 on July 31, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Olive from Miramichi, NB CA rated BEST WESTERN Hotel l'Aristocrate 8 out of 10 on July 26, 2010 Verified Guest Hotel Review

"Loved the Best Western"
"stayed 3 nights at the Best Western. Beds are very comfortable. Staff were extremely helpful. We had no problem with language. The spoke in English to us with no problem. Very clean, very friendly and I will go again."
Hotel review by guest is Positive
Jan from Halsteren, NL rated BEST WESTERN Hotel l'Aristocrate 9 out of 10 on July 16, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Montreal, QC CA rated BEST WESTERN Hotel l'Aristocrate 9 out of 10 on June 02, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Rajai from Dorval, QC CA rated BEST WESTERN Hotel l'Aristocrate 8 out of 10 on April 18, 2010 Verified Guest Hotel Review

"Very good hotel, however would include the breakfast in the rate"
Show older reviews
Hotel review by guest is Positive
Gregory from Norfolk, NY US rated BEST WESTERN Hotel l'Aristocrate 10 out of 10 on September 29, 2009 Verified Guest Hotel Review

"The front desk folks were great. The restaurant is very good with a wonderful wait staff."
Hotel review by guest is Positive
Alex from Thornhill, ON CA rated BEST WESTERN Hotel l'Aristocrate 9 out of 10 on September 25, 2009 Verified Guest Hotel Review
Hotel review by guest is Positive
Azeez from Scarborough, ON CA rated BEST WESTERN Hotel l'Aristocrate 8 out of 10 on September 06, 2009 Verified Guest Hotel Review
Hotel review by guest is Positive
Victoria from Peterborough, ON CA rated BEST WESTERN Hotel l'Aristocrate 10 out of 10 on July 20, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Lennoxville, QC CA rated BEST WESTERN Hotel l'Aristocrate 9 out of 10 on July 15, 2006 Verified Guest Hotel Review

"We loved it. We especially liked the furniture and the decore. The room was so comfortable and a very relaxing atmosphere."
Hotel review by guest is Positive
Steve from Montreal, QC CA rated BEST WESTERN Hotel l'Aristocrate 9 out of 10 on February 05, 2006 Verified Guest Hotel Review
Hotel review by guest is Negative
Adriana from Mexico D.f., MX rated BEST WESTERN Hotel l'Aristocrate 4 out of 10 on August 27, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Batawala from Mississauga, ON CA rated BEST WESTERN Hotel l'Aristocrate 8 out of 10 on August 01, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Ugo from Richmond, ON US rated BEST WESTERN Hotel l'Aristocrate 10 out of 10 on July 30, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Donald from Burlington, ON CA rated BEST WESTERN Hotel l'Aristocrate 9 out of 10 on July 29, 2005 Verified Guest Hotel Review

"Very clean, very comfortable bed, nice linens, and a very nice restaurant at the Hotel. Also, very conveniently located as we were driving to and from Quebec City on to the Maritimes and back through QC on our return."
Hotel review by guest is Positive
Verified Guest from Collingwood, ON CA rated BEST WESTERN Hotel l'Aristocrate 9 out of 10 on July 22, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Bogota, CO rated BEST WESTERN Hotel l'Aristocrate 8 out of 10 on June 15, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Jonnquiere, QC CA rated BEST WESTERN Hotel l'Aristocrate 8 out of 10 on June 15, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Joanne from Calgary, AB CA rated BEST WESTERN Hotel l'Aristocrate 8 out of 10 on June 11, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Painted Post, NY US rated BEST WESTERN Hotel l'Aristocrate 8 out of 10 on January 01, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Deborah from Grand Falls, NB CA rated BEST WESTERN Hotel l'Aristocrate 9 out of 10 on November 28, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Julie from Canberra, AU rated BEST WESTERN Hotel l'Aristocrate 8 out of 10 on October 10, 2004 Verified Guest Hotel Review

"Being on the 1st floor was a problem as there were only stairs."
Hotel review by guest is Positive
Karen from Ajax, ON CA rated BEST WESTERN Hotel l'Aristocrate 7 out of 10 on August 24, 2004 Verified Guest Hotel Review

"Room was a bit small.Location was great if you didn't want to be near all the hustle and bustle....Once you knew your bearings nothing was not to far away. Big Mall for shopping only 2 km or less away...restaurants all down the main strip - same distance...easy to get on and off the correct roads to Old Quebec."
Hotel review by guest is Positive
Melissa from North Brunswick, NJ US rated BEST WESTERN Hotel l'Aristocrate 9 out of 10 on August 14, 2004 Verified Guest Hotel Review

"The beds were exceptionally comfortable, particularly the comforter ; )"
Hotel review by guest is Positive
Diane from Kanata, ON CA rated BEST WESTERN Hotel l'Aristocrate 9 out of 10 on April 30, 2004 Verified Guest Hotel Review

"I was impressed with the lady who cleaned our room."
Hotel review by guest is Positive
Moacir from Sao Paulo, BR rated BEST WESTERN Hotel l'Aristocrate 9 out of 10 on October 22, 2003 Verified Guest Hotel Review

Hotel Address: 3100 chemin Sainte-Louis, Quebec City, QC, Canada

Overview & Amenities


BEST WESTERN Hotel l'Aristocrate

Amenities
  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Swimming pool
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Banquet Facilities
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Refrigerator
  • Cable / Satellite TV
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Photocopier
  • Desk
  • Custom event planning available
  • Internet Connection (wireless)
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Outdoor
  • Luggage Storage
  • Vending Machines
  • Family Room
  • Express Check-In/Check-Out

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Other Hotels
in Quebec by Best Western

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Best Western Universel Hotel Drummondville (214.7 km)
Best Western Plus Brossard (354.7 km)
BEST WESTERN Ville Marie Hotel & Suite (359.2 km)
BEST WESTERN PLUS Montreal Downtown- Hotel Europa (359.4 km)
Best Western Plus Laval-Montreal (368.6 km)
BEST WESTERN Hotel St. Jerome (377.1 km)
BEST WESTERN PLUS Montreal Airport Hotel (380.8 km)
BEST WESTERN Hotel St. Bernard (409.0 km)
Best Western Plus Mont-Laurier (511.7 km)
Best Western Plus Gatineau-Ottawa (593.1 km)
BEST WESTERN PLUS Albert Centre-Ville (964.5 km)

Nearby Cities
Levis (4.5 km)
Sainte-Petronille (9.4 km)
Boischatel (13.2 km)
Lac-Beauport (17.3 km)
Stoneham-et-Tewkesbury (23.9 km)

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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