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Guest Reviews
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7.4
Good
#20 out of 27
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Guest Rating Explained
Rating: 7.4 / 10
| Hotel Rating Breakdown |
| Amenities: |
7.1 |
| Cleanliness: |
7.3 |
| Location: |
7.6 |
| Comfort: |
7.5 |
| Service: |
7.3 |
| Value: |
7.1 |
Details
No. of guest ratings: 14
Guest Recommended: Yes
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Popularity Ranking Explained
Rating: #20 out of 27 hotels in Quebec City ranked by guests.
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Colette from Huntington Beach, CA US stayed on August 10, 2006
"We had breakfast at the hotel. I had fruit, yogurt, bagel & cream cheese. My husband & daughter had bacon, eggs & toast. About an hour or so later my stomach was quite upset, I think it was the yogurt which was not in a sealed container, but served in an open bowl. My companions where fine."
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Eric from Alexandria, ON CA stayed on January 13, 2006
"If you are a non smoker, ask not to be placed on the 6th floor witch is the only floor with smoking rooms.
When you check-in, double check the night rate, as they didn't want to respect the one we reserved at, even with the confirmation print-out."
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Quiroz from Guelph, ON CA stayed on July 18, 2005
"Please take care about the guest own-controlled schedule to use the internet-connected computer in your lobby. I had two bad experiences with other guests because of this confusing and not well adhered schedule. Now internet consultation is a pretty frequent activity, even during Hollidays. This was not a hotel crew fault, but you can work in it to improve your service. Thanks, very much. Was a good time in there.
Gerardo Quiroz"
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Cathy from Kelowna, BC CA stayed on November 07, 2004
"We had bought some perishables at a farm and expected there to be a mini bar fridge in the room. There was none and we had to pay $15.00 a day for a fridge. 2 nights stay + taxes. That was more than the cost of the stuff we wanted kept cold. Also there were no pay per view movies. Our friends staying in the non-smoking room next to us were very disapointed. The room reeked of smoke. There was also an ash tray and matches. They kept the window open as much as they could but it still stunk. There were no other rooms that were supposedly none smoking so they had no choice."
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Jesus manuel from Madrid, ES stayed on September 28, 2004
"Maybe a bit expensive, but nice place anyway."
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Anonymous guest from Toronto, ON CA stayed on June 26, 2004
"The Best Western hotel chain is more along the lines of a motel, however the price they charge is that of a hotel. I would not recommend this hotel to any of my friends and I don't think I will stay here again. I have stayed at a number of hotels and this has to be one of my least favourites.
Customer service at the Quebec City location was good however I have encountered a few other locations (or on the phone) where customer service was very frustrating. So this also turned me off the hotel chain."
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Overview & Amenities
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This Best Western is located approximately 13 miles from Quebec Jean Lesage International Airport and within walking distance of Old City (10 minutes). The hotel is also roughly 500 meters from Vieux Port and Quebec University, half a mile from Centre de Foires and Hippodrome de Quebec, two miles from Grand Theatre and Museum du Quebec, and six miles from Place Laurier.
Hotel amenities include the indoor pool, spa, exercise equipment, and restaurant. The hotel also offers room service, valet laundry service, safety deposit, paid parking, free weekday newspapers, and free local calls.
All rooms have air-conditioning, cable TV, dataports, voicemail, clock radios, hairdryers, coffee/tea makers, irons and ironing boards, and work desks.
Policies
Guarantee:
Cancel:
Check-In: 1500
Check-Out: 1200
Services Description
On-site facilities -
general facilities -
dataport disco
elevators handicap facilities
indoor pool jacuzzi bath tub
laundromat lounge
meeting room restaurant
whirlpool
chargeable facilities -
business center
fitness center
parking facilities -
valet parking
public area facilities -
analog dial up dataport telus complimentary
ethernet rj-45 jack for laptop telus complimentary
high speed internet access telus complimentary
wireless data connection telus complimentary
additional onsite facilities -
paid parking. relax in hand painted dream decor. indoor
swimming pool, hot tub and fitness equipment are
available for your enjoyment.
off-site facilities -
general facilities -
bank beach
squash courts
parking facilities -
truck/rv parking
additional offsite facilities -
internet cafe and movie theatre.
meeting and convention facilities -
total nbr of meeting rooms - 4
total measurement, all rooms - 395 sq meters
total meeting room capacity - 400
capacity of largest meeting room - 150
measurement of largest meeting room - 180 sq meters
capacity of smallest meeting room - 10
measurement of smallest meeting room - 40 sq meters
meeting room contact information -
contact name - renault thibodeau
contact title - cathering manager
contact phone - 888-223-9918
contact fax - 418-529-4411
contact email - info hotelquebec.Com
meeting and convention facility text -
comlimentary high speed wireless internet access
available in all meeting rooms.
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Attraction Info
Dining Info
Recreation Info
On-site recreations -
cardio vascular exercise exercising
swimming
off-site recreations -
dancing entertainment
fishing golfing
horse racing horseback riding
ice skating jet skiing
museum/gallery viewing racquetball
shopping sightseeing tours
snow skiing squash
tennis volleyball
winter sports
offsite recreational activities -
walking tours in the old city. hockey. playground.
rafting. snowmobiling.
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Room Type Descriptions
Nbr of non-smoking rooms - 169
nbr of rooms for physically-challenged guests - 1
all rooms have complimentary wireless high-speed internet
access, large working area, 25-inch cable television, and
individually controlled air conditioning system. 20 rooms
have a double whirlpool. king corporate rooms provide a
well lit work desk, ergonomic chair, wireless high-speed
internet access and voice mail. business plus rooms
include a well lit oversized desk area, a dataport
connection with high speed internet access, free 800
access and local calls, free newspaper and a free full or
continental breakfast. interior corridors.
room amenities for all rooms -
room amenities -
air conditioning / am/fm alarm clock / bathroom
amenities / cable/satellite tv / coffee/tea maker /
color tv / desk / free local telephone calls / free
newspaper / hairdryer / iron/ironing board / radio /
remote control tv / self-controlled heating/cooling /
telephone
technology -
dataport / high speed internet access / voice mail
exe -
max occupancy - 2
max nbr of rollaways - 1
room description -
executive class rooms are located in a private section
and include 1 king-sized bed, double whirlpool bath,
working chair on wheels, large working table, table
lamp with dataport and electric outlet, voicemail
system, speaker phone, stereo cd player, coffee maker,
hairdryer, iron and ironing board and high-speed
internet access.
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Booking Information
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The hotel you have selected -- Best Western City Centre -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Best Western City Centre through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Best Western City Centre computer reservation system in Quebec City, Quebec.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Best Western City Centre. For your comfort and peace of mind, you may even.
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