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Central Old Québec location, modern furnishings, good food, and good value
- Free Wi-Fi
- Many guests described their rooms as clean and well appointed
- The staff were frequently complimented for their professional and attentive service
- Many reviewers praised the food at the on-site restaurant
- Many guests found the location ideal for exploring Old Québec on foot
- Several reviewers thought that this hotel offered good value for the money they spent
- A few guests thought that the on-site restaurant was expensive
- A couple of reviewers found their rooms to be small
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Updated Sep 28, 2012
This is hotel is located in Old Québec and is situated within a 4-minute walk of the Saint Lawrence River waterfront. This property is ideal for guests who want to explore this area of Québec on foot. With less than 100 rooms, high-end amenities, and rates that can range from the hundreds of dollars per night to over $1,000, this hotel is targeted at guests who prefer luxury boutique accommodations.more
This property is 100% smoke-free and all 95 rooms and suites include a work desk, heated bathroom floor, evening turn-down service (includes a card with the weather forecast), robes, slippers, individual climate control, free Wi-Fi, a safe, a single-brew coffeemaker, a Bose stereo system, a teapot, and a mini-bar. Rooms may be furnished with 1 queen bed or 1 king bed. Suites also include a terrace/balcony and a fireplace.
Valet parking is available for $25 per night and pets are not permitted.
The on-site restaurant, Panache, serves breakfast, lunch, and dinner. There is also an on-site café and bar. Room service is available.
On-site amenities include a 24-hour fitness centre, spa and massage services (extra fees apply), saunas, yoga classes (Saturday mornings), a business centre, concierge services, car wash services (extra fees apply), and private movie theatre (available for group rentals).
The Museum of Civilization is less than a 1-minute walk away, while boutique shopping at the Quartier Petit Champlain is 5 minutes away on foot. The Québec-Levis ferry is 4 minutes away on foot, while the Old Port Farmer`s Market is an 8-minute walk away. The Château Frontenac is a 9-minute walk away.
Downtown Québec City attractions are about a 5-10 minute drive away and include the Québec City Convention Centre, The Québec Citadel (historic fort), the Plains of Abraham (historic battlefield and concert/festival venue), and the Grand Théâtre de Québec. The Québec City International Airport is about 25-30 minutes away by car. (All walking and driving time estimates: Google Maps).
Among the reviews used for this analysis, most guests described overall positive experiences at this property.
Many guests described their rooms as clean and well appointed with modern furnishings. Several reviewers described their beds as comfortable. Several guests also mentioned that the bedding, towels, bathrobes, and complimentary toiletries were of high quality.
The staff throughout the hotel were frequently complimented and guests described the staff as professional, hospitable, caring, and accommodating. The concierge staff were specifically mentioned by a few guests for their knowledgeable service and their ability to secure last-minute restaurant reservations. One reviewer said that the staff at this hotel made her stay "memorable", while another guest said he was impressed that the staff had soft music playing in his guest room upon arrival.
Several reviewers found the location ideal for exploring Old Québec and the waterfront area on foot. Guests mentioned walking to shops, restaurants, and art galleries.
Many guests praised the food at the on-site restaurant and one reviewer described his dining experience as "a culinary delight". A couple of reviewers also thought that the on-site bar was entertaining.
Several guests thought that this hotel offered good value for the money they spent. The following amenities were mentioned as value added features: in-room single-brew coffeemaker, heated guest bathroom floors, free turn-down service (which includes a card with the weather forecast), reasonably priced massage services, well-equipped fitness centre, and free Wi-Fi.
As mentioned above, most guests described positive overall experiences at this property, among the reviews sourced for this analysis.
There were very few concerns or complaints mentioned by guests. However, a few reviewers thought that the on-site restaurant and bar were expensive. One guest complained that the restaurant had limited seating and required reservations.
A couple of reviewers thought that their rooms were small.
Isolated complaints included: hotel had a "museum-like" ambiance, bell service was not available to assist with luggage, and the sofa beds were uncomfortable.
SourcesExpedia.ca gave this hotel an average score of 4.9 out of 5.0, with 98% of 139 guests recommending the property.
TripAdvisor.ca ranked this hotel #2 out of 93 properties in Québec City, from 525 reviews.
Hotels.com gave this property an average score of 4.9 out of 5.0, based on 85 guest reviews.