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Manoir des Sables

7.4 | Good
MAP

Excellent food and well-equipped rooms near Highway 141

Pros
  • Free Wi-Fi, free parking
  • Many guests praised the quality of the hotel's food
  • Numerous guests enjoyed their well-equipped rooms with nice mountain/lake views
  • Several guests were pleased with the level of customer service they received
Cons
  • Some guests complained of worn decor and a lack of cleaning in their rooms
  • A few guests complained of noise transfer
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Apr 28, 2013
Overview
Situated between Mount Orford and Memphrémagog Lake and about a 30-second drive from Highway 141, the Manoir des Sables is suited towards business or vacation travellers who require a full-service hotel with on-site dining and recreation options.

This non-smoking hotel has 139 air-conditioned guest rooms and suites, all of which offer free Wi-Fi, cable TV, a coffeemaker, a desk, a hair dryer and an iron and ironing board. Standard rooms offer one or two queen beds, while various rooms and suites offer additional amenities such as a kitchenette, a sitting area with a sofabed, a separate king bedroom, a bathrobe for each guest, a fireplace, a jetted tub, a minibar and a private balcony.

Hotel amenities include a business centre and meeting/banquet space. Recreation options are numerous and include both an indoor and outdoor pool, a hot tub and a spa. There is a golf course on site, a billiards room, a tennis court, volleyball, badminton, skating and tube sliding. This hotel also offers equipment rentals for bicycles, snowshoes and various types of boats.

There are also vending machines and two bars, Albatros and Le Pub. Albatros is only open during golf season but offers a terrace and snacks in addition to drinks. On-site dining is available at Les Jardins Restaurant, which serves breakfast, lunch and dinner daily. The restaurant features a children's menu and a terrace and overlooks Mount Orford.

Pets are not permitted at this facility. Wheelchair-accessible rooms are available upon request.

Ski Mont Orford is roughly a 6-minute drive west of the hotel, while shopping is available at 231 - 325 Rue Sherbrooke in nearby Magog, about a 9-minute drive away. The University of Sherbrooke is a 25-minute drive northeastward, and Roland-Désourdy Airport (ZBM) is about a 40-minute drive west. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call date: April 26, 2013)

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The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's food, rooms and staff.

Numerous lodgers praised the hotel's food, describing it as superb, excellent, wonderful and exquisite. One guest remarked, "From appetizers to dessert, tasty, refined, delicious, not to mention ... attentive service .... not to be missed!".

Many guests were pleased with the hotel's accommodations. They described their rooms as tastefully furnished, clean, spacious and well equipped, with strong Wi-Fi and beautiful mountain and lake views. It should be noted however that some guests had complaints about their rooms (see below).

The hotel's staff received several compliments by reviewers. They were characterized as friendly, bilingual, professional and helpful.
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The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and noise transfer.

While the majority of reviewers were pleased with their accommodations, some guests had complaints about their rooms. They reported worn decor, a lack of cleaning in some units and overly soft mattresses.

Noise disturbances were mentioned by some guests. They reported children's sports teams running and being loud in the hallways and pool area, as well as noisy in-room heating units and bathroom fans.
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Show Sources
Sources
Booking.com guest reviews rated the hotel 7.8 out of 5 from 64 reviews.

TripAdvisor.com guest reviews ranked the hotel #3 of 6 Orford hotels with an average rating of 3.5 out of 5 from 55 reviews.

The author called the hotel on April 26, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
7.4
Good
#
4 / out of 4
hotels in Orford

Rated 7.4/10 based on 374 reviews

Ranked #4 out of 4 hotels in Orford

374
Location
  • Sherbrooke Airport (39.7 km)
Map Marker Manoir des Sables
90 Avenue des Jardins, Orford, QC