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Cheribourg Hotel

7.9 | Good
MAP

Along Highway 141, great staff and restaurant, mixed room reviews

Pros
  • Free Wi-Fi, free parking
  • Numerous guests were pleased with the level of customer service they received during their stay
  • The hotel's restaurant was praised for its quality and presentation
  • Several guests were pleased with their clean and spacious rooms
Cons
  • Some guests reported dated decor and poor Wi-Fi connectivity
  • The hotel's rates and food were deemed expensive by a few lodgers
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Jan 21, 2014
Overview
Located about a 9-minute drive from Magog's city centre along Highway 141, Cheribourg Hotel is suitable for travellers who prefer a resort-style hotel with meeting/banquet space, a spa and wellness centre and easy highway access.

Each of this smoke-free hotel's guest rooms and suites offers air conditioning, free Wi-Fi, cable TV, a balcony, a coffeemaker, a mini-fridge, a desk, a hair dryer and an iron and ironing board. Rooms with a kitchenette, a seating area and sofabed, a jetted tub, a fireplace and a washer and dryer are also available, and the hotel does not offer wheelchair-accessible rooms. Condos and cottages with a kitchenette and a fireplace are also available.

Hotel amenities include indoor and outdoor pools, fitness facilities, a tennis court, meeting/banquet space, a spa and wellness centre, a 6,000 square-foot indoor playroom (includes games and a movie theatre), a pond, a mini farm, a skating rink, a business centre, vending machines, free parking, a bar and on-site dining at Sommets Restaurant, which serves breakfast, lunch and dinner daily. Pets are not permitted.

Mont-Orford National Park is about a 2-minute drive from the hotel, while Smartcentres Magog offers shopping 8 minutes away by car. Club de Golf Manoir des Sables is a 1-minute walk away and Montreal-Pierre Elliott Trudeau International Airport (YUL) can be found a 1-hour and 30-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, no pets, not wheelchair accessible. (Call Date: January 11, 2014)
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The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, food and rooms.

Numerous guests were pleased with the level of customer service they received during their stay. They characterized the staff as friendly, helpful, efficient and attentive.

The hotel's restaurant was the source of many compliments by reviewers, who described it as excellent and delicious, with beautiful presentation and well-informed staff. One patron remarked, "The food is absolutely delicious! Everything on the menu is high quality food and all ingredients are paired together perfectly".

Several lodgers were pleased with their accommodations at the hotel. They found their rooms to be clean, spacious, quiet and well equipped. It should be noted, however, that some travellers were disappointed with their lodgings (see below).
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The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and the value.

Although several guests were pleased with their clean and spacious rooms, some reviewers criticized their accommodations. They reported dated decor, worn furniture and carpets, poor Wi-Fi connectivity, uncomfortable beds and sofabeds and old TVs.

A few travellers were disappointed with the hotel's value. They found the food too expensive and felt the rates were too high given the condition of the rooms. 
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Show Sources
Sources
Booking.com guest reviews rated the hotel 8.1 out of 10 from 70 reviews.

TripAdvisor.com guest reviews ranked the hotel #5 of 7 Orford hotels with an average rating of 3.5 out of 5 from 62 reviews.

Expedia.ca guest reviews rated the hotel 3.9 out of 5 with a 92% recommendation rate from 25 reviews.

The author called the hotel on January 11, 2014 to verify some information.

Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
7.9
Good
#
3 / out of 4
hotels in Orford

Rated 7.9/10 based on 427 reviews

Ranked #3 out of 4 hotels in Orford

427
Location
  • Sherbrooke Airport (40.3 km)
Map Marker Cheribourg Hotel
2603 Chemin Du Parc, Orford, QC