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Residence La Citadelle

8.0 | Very Good | #81 out of 166 hotels in Montreal
MAP

Summer hotel in downtown Montreal student residence near Metro with free Wi-Fi  

Pros
  • Free Wi-Fi
  • Rooms were often described as clean and comfortable
  • Location was excellent, near Metro, restaurants, shops and downtown attractions
  • Staff were friendly and helpful
  • Wi-Fi was rated excellent by guests
Cons
  • Parking is off site (next door) and $25 per day with no in-out privileges
  • Some found that housekeeping lacked attention to detail
  • Noise from the hallway, elevators, construction and street a problem for some guests
Freebies
Free Wi-Fi
Editor's Review
Updated Jun 4, 2017
Overview
This hotel is located only a 4-minute walk from Metro and a 10-minute walk from McGill University, Place des Arts, the Contemporary Art Museum of Montreal and shopping and dining on Saint Catherine Street.

The 15-storey property is smoke free and pet free and offers rooms to the public during the summer, from mid-May to mid-August. 

All rooms include free Wi-Fi, a flat screen TV with cable, a Keurig coffeemaker, a mini-fridge, a desk, an iron and ironing board, a hair dryer, climate control and an ensuite bathroom.

Some rooms include a mini-kitchen (mini-fridge, microwave, sink) and a living area. Accessible rooms are available.

Rooms are furnished with 2 double beds or 1 queen bed. 

Off-site parking is available at the hotel next door and parking fees are about $25 per day, plus tax. 

There is no restaurant on site, but guests will find choices within a 1-minute walk.

Hotel amenities include a fitness centre, a business centre, a communal kitchen, an outdoor terrace, a 24-hour coin laundry, vending machines and a 24-hour front desk.

What’s nearby? The Bell Centre is 20 minutes away on foot. The Montreal Old Port area (cobblestone streets, art galleries and boutique shopping) is 20 minutes by public transit. The Olympic Stadium, the Biodome and the Montreal Botanical Gardens are all about 15 to 20 minutes away by car. Montreal International Airport (YUL) is a 25-minute drive. (All travel times: Google Maps)
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The Good
Guests enjoyed their stay and found this a good budget option in an expensive downtown hotel market.

Guests often reported on rooms that were well cleaned and well-equipped with modern appliances, good views, working air conditioning and comfortable beds.

The location was considered excellent. It was an easy walk to Metro, restaurants and shopping on St Catherine Street and several downtown attractions. One guest found it handy to Medisys Montreal and the US Consulate.

Guests often found the staff friendly, responsive to requests and helpful.

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The Bad
Although guests left high scores, there were quite of lot of complaints and nitpicks.

Room complaints found were: room a little small, smelled like a dorm, poor shower pressure, hard mattress, sheets too small for the bed, poorly cleaned washrooms/floors, dust in the ventilation, sofa had lots of crumbs in it, stained bed sheets, no plates and utensils in the mini-kitchen, no in-room safes and not enough TV channels.

Some found noise disturbances from the elevator, guests in hallways, nearby construction and the street traffic

Guests sometimes found the parking expensive, especially with no in-out privileges and somewhat inconvenient for loading and unloading luggage, a little ways off site.

Occasionally guests complained about the staff being unfriendly or unhelpful at the front desk and not being responsive to requests for a quiet room. Also guests sometimes found the housekeeping staff intrusive on check-out day, argumentative (to one guest who pointed out dirty towels) and lacking attention to detail in servicing the rooms. One guest mentioned getting no help with luggage.

Others complained of poor signage outside for locating the hotel, old elevators with poorly-maintained flooring, no pool, no restaurant and a small gym.

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Show Sources
Sources
TripAdvisor.ca ranked this hotel #76 out of 164 hotels in Montreal, with an average score of 4 out of 5, from 85 reviews.

Booking.com gave this property an average score of 8.7 out of 10, based on 737 guest reviews.
Guest Reviews
Rated by Guests
8.0 / out of 10
"Very Good"
Ranked by Guests
#
81 / out of 166
hotels in Montreal

The average guest rating for Residence La Citadelle is 8.0 out of 10 based on 86 reviews from past guests. This average guest rating ranks Residence La Citadelle at #81 out of 166 hotels in Montreal.

86
Location
Map Marker Residence La Citadelle
410 Sherbrooke Street West, Montreal, QC