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Residence Inn Montreal Westmount

8.1 | Very Good | #74 out of 159 hotels in Montreal
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Downtown Montreal hotel near Metro with indoor pool, kitchenettes and free hot breakfast

Pros
  • Free amenities: Wi-Fi, wired Internet, hot breakfast, Monday to Wednesday evening socials, coffee in lobby, newspapers
  • Many enjoyed clean and comfortable rooms
  • The staff were excellent, according to guests
  • Location was convenient to Metro, shopping, and restaurants
  • Many guests were well pleased with the free breakfast
  • Wi-Fi was rated very good
Cons
  • Underground parking is $23 per day, including tax
  • Some found slow elevators during busy times
  • Some said the hotel was dated
  • A few guests complained of small rooms and hard beds
Freebies
Free Wi-Fi
Free Breakfast
Free Internet
Editor's Review
Updated Jul 11, 2017
Overview
This hotel is located in downtown Montreal near St Catherine Street, a 4-minute walk to the Atwater Metro station and a 25-minute walk to the city centre. Its apartment-style suites make it a popular choice for families needing extra space and for extended-stay trips.

This smoke-free hotel offers 219 suites on 17 floors with elevator access. 

All rooms include free Wi-Fi, free wired Internet, a flat-screen TV with cable and pay-per-view movies, a coffeemaker, a kitchenette (full-size fridge, stove top, microwave/convection oven, dishwasher, toaster, cookware, dinnerware), a sitting area, a dining table for 2, a desk, a balcony, an iron with ironing board, a hair dryer, windows that open and climate control. 

Some rooms include a sofabed,1 or 2 separate bedrooms, a living room, table seating for 3 or 4 and views of Mont-Royal Park. Accessible rooms are available.

Rooms are furnished with 1 or 2 double beds or 1 or 2 queen beds.

Parking is underground for $23 including tax, per day with in-and-out privileges and a clearance of 5'6", which does not allow for SUVs, vans, and larger vehicles. A surface lot, a 3-minute walk away, will accommodate larger vehicles at a similar price. 

Pets are welcome for $75 per stay.

Free coffee is offered in the lobby.

A free hot and cold breakfast buffet is offered to all guests. 

A Manager's Meet and Greet evening reception offers refreshments Mondays to Wednesdays. 

There is no restaurant on site, but guests will find many choices along St Catherine Street, a 3-minute walk away.

Hotel amenities include a rooftop indoor pool, a sauna, a fitness centre, a business centre, a convenience store, a guest laundry, dry cleaning, safe deposit boxes, board games for children, an ATM, vending machines, ice machine (on the Penthouse floor), grocery shopping service, free newspapers and meeting rooms.

What's nearby? Guests will find mall shopping, groceries, a theatre, nightlife, and multiple fast food and restaurant choices within a 5-minute walk. For guests wishing to explore Westmount, walking west on St. Catherine Street will take you to Greene Avenue, home to more upscale boutiques, and eventually to the peaceful scenery of Westmount Park. Dawson College and Concordia University are both a 5-minute walk. McGill University is about a 20-minute walk, or 3 stops away on the metro. 

Getting around: Atwater Metro Station is a 4-minute walk. Pierre Elliott Trudeau International Airport is a 22-minute drive without traffic. Guests can also catch the 747 express airport bus (costs $13.25) one stop away from Atwater metro which will take 50 minutes to reach the airport. (All travel times: Google Maps).

Confirmed by hotel July 5, 2017: pet and parking fees, parking rates go down for longer stays
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The Good
Guests who liked this hotel were definitely in the majority, judging from reviews read online. 

It was a good fit for travellers who wanted extra space or kitchen facilities and for those who wanted to be located near a Metro station and a short walk to restaurants, groceries and shopping. Some guests also appreciated that it was on a quiet street.

Guests typically found the rooms to be very well cleaned, comfortable, well equipped, and with fast Wi-Fi. Many enjoyed views from the higher floors and from the pool on the penthouse floor.

The staff were very well reviewed, professional at all times, genuinely friendly and helpful. Guests seemed to want to come back because of them. 

The free breakfast and the free evening receptions made guests feel at home, and they spoke positively about the food provided, the portions and the attentiveness of the serving staff.

Many felt the hotel provided good value. Guests appreciated getting a small apartment for the price of a regular hotel room, in such a convenient and pleasing location.
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The Bad
There were a few guests who did not enjoy the property. They felt it was too old and dated for their comfort. These guests invariably pointed to a few of the hotel's weak spots.

One of these was the elevators. Guests described older elevators that were small and took a long time to arrive, causing guests to cram in, when the hotel was filled to capacity. 

Another trouble spot was the underground parking facility. The problem was that it had low ceilings and lots of concrete pillars, making it hard to park for some who said they were afraid of scratching their cars.

It seems that the hotel was refurbished, but is still an older building and some of the balconies are getting quite old with unsightly water damage and corroded air vents, marring guests' enjoyment of the hotel. Other issues guests spoke of recently were doors that were swollen and would not close, clogged tubs, chipped bathroom fixtures, cracks in the ceilings and peeling paint. 

Some also found the rooms quite small and disliked having only a double size bed. A few guests said their beds were uncomfortably hard, and occasionally guests complained of noise disturbances from heaters and from nearby rooms.
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Show Sources
Sources
TripAdvisor.com reviewers ranked this hotel #69 out of 165 Montreal hotels, and rated it 4 out of 5, based on 431 reviews.

Booking.com reviewers awarded the hotel an 8.1 out of 10, out of a total of 428 reviews.



Guest Reviews
Rated by Guests
8.1 / out of 10
"Very Good"
Ranked by Guests
#
74 / out of 159
hotels in Montreal

The average guest rating for Residence Inn Montreal Westmount is 8.1 out of 10 based on 2386 reviews from past guests. This average guest rating ranks Residence Inn Montreal Westmount at #74 out of 159 hotels in Montreal.

2386
Map Marker Residence Inn Montreal Westmount
2170 Lincoln Avenue, Montreal, QC