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Downtown Montreal hotel near Metro with indoor pool, kitchenettes and free hot breakfast

Pros
  • Free amenities: Wi-Fi, wired Internet, hot breakfast, Monday to Wednesday evening socials
  • The staff were excellent, according to guests
  • Many enjoyed clean and comfortable rooms
  • Location was convenient to Metro, shopping, and restaurants
  • Many guests were well pleased with the free breakfast
  • Wi-Fi was rated as very good by online reviewers
Cons
  • Underground parking is $20 per day
  • Some found slow elevators during busy times
  • Some said the hotel was dated
  • A few guests complained of small rooms and hard beds
Freebies
Free Wi-Fi
Free Breakfast
Free Internet
Editor's Analysis
Updated Nov 23, 2015
Overview
This hotel is located in downtown Montreal near St Catherine Street, a 4-minute walk to the Atwater Metro station and a 25-minute walk to the city centre. Its apartment-style suites make it a popular choice for families needing extra space and for extended-stay trips.

This smoke-free hotel offers 219 suites over 17 floors. All units provide free Wi-Fi, free wired Internet, a flat-screen TV with cable and pay-per-view movies, a kitchenette (coffeemaker, full-size fridge, stove top, microwave/convection oven, dishwasher, toaster, cookware, dinnerware), a sitting area, a dining table for 2, a desk, a balcony, an iron with ironing board, a hair dryer, windows that open and climate control. Rooms are furnished with 1 or 2 double beds or 1 or 2 queen beds.  Room extras include a sofabed, views of Mont-Royal Park, 1 or 2 separate bedrooms, a living room and table seating for 3 or 4. Accessible rooms are available.

Parking is provided at the hotel's underground parking lot for $20 plus tax, per day with in-and-out privileges. The maximum clearance of the underground lot is 5' 6", which does not allow for SUVs, vans, and larger vehicles. Guests with larger vehicles will find parking in a surface lot at the same price within a 3-minute walk. Pets are welcome for a one-time fee of $75.

A free hot and cold breakfast buffet is offered to all guests. The hotel offers a Manager's Meet and Greet evening reception Mondays to Wednesdays, and free coffee in the lobby.

Hotel amenities include a rooftop indoor pool, a sauna, a fitness centre, a business centre, a convenience store, a guest laundry, dry cleaning, free newspapers, safe deposit boxes, board games for children, an ATM, vending machines, ice machine (on the Penthouse floor), grocery shopping service and meeting rooms.

Guests will find mall shopping, groceries, a theatre, nightlife, and multiple fast food and restaurant choices within a 5-minute walk. For guests wishing to explore Westmount, walking west on St. Catherine Street will take you to Greene Avenue, home to more upscale boutiques, and eventually to the peaceful scenery of Westmount Park.

The hotel is a 5-minute walk from Dawson College and Concordia University. McGill University is about a 20-minute walk, or 3 stops away on the metro. Pierre Elliott Trudeau International Airport is a 17-minute drive without traffic. Guests can also catch the 747 express airport bus (costs $13.25) one stop away from Atwater metro which will take about 45 minutes to reach the airport (all travel time estimates: Google Maps).

Confirmed with the front desk on November 21, 2015: all rooms have a balcony, all rooms have a kitchenette with a combination microwave/convection oven, plus stove top but no standard oven
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The Good
Guests who liked this hotel were definitely in the majority, judging from reviews read online. 

It was a good fit for travellers who wanted extra space or kitchen facilities and for those who wanted to be located near a Metro station and a short walk to restaurants, groceries and shopping. Some guests also appreciated that it was on a quiet street.

Guests typically found the rooms to be very well cleaned, comfortable, well equipped, and with fast Wi-Fi. Many enjoyed views from the higher floors and from the pool on the penthouse floor.

The staff were very well reviewed, professional at all times, genuinely friendly and helpful. Guests seemed to want to come back because of them. 

The free breakfast and the free evening receptions made guests feel at home, and they spoke positively about the food provided, the portions and the attentiveness of the serving staff.

Many felt the hotel provided good value. Guests appreciated getting a small apartment for the price of a regular hotel room, in such a convenient and pleasing location.
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The Bad
There were a few guests who did not enjoy the property. They felt it was too old and dated for their comfort. These guests invariably pointed to a few of the hotel's weak spots.

One of these was the elevators. Guests described older elevators that were small and took a long time to arrive, causing guests to cram in, when the hotel was filled to capacity. 

Another trouble spot was the underground parking facility. The problem was that it had low ceilings and lots of concrete pillars, making it hard to park for some who said they were afraid of scratching their cars.

It seems that the hotel was refurbished, but is still an older building and some of the balconies are getting quite old with unsightly water damage and corroded air vents, marring guests' enjoyment of the hotel. Other issues guests spoke of recently were doors that were swollen and would not close, clogged tubs, chipped bathroom fixtures, cracks in the ceilings and peeling paint. 

Some also found the rooms quite small and disliked having only a double size bed. A few guests said their beds were uncomfortably hard, and occasionally guests complained of noise disturbances from heaters and from nearby rooms.
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Show Sources
Sources
TripAdvisor.com reviewers ranked this hotel #69 out of 165 Montreal hotels, and rated it 4 out of 5, based on 431 reviews.

Booking.com reviewers awarded the hotel an 8.1 out of 10, out of a total of 428 reviews.



Editor's Analysis by Natalie W.
Analyzed by Natalie W.
Natalie has been to 5 of the 7 continents in search of the world's best climate and the greatest beach hammock...still searching.
Guest Reviews
8.1
Very Good
#
74 / out of 166
hotels in Montreal

Rated 8.1/10 based on 2044 reviews

Ranked #74 out of 166 hotels in Montreal

2044
Map Marker Residence Inn Montreal Westmount
2170 Lincoln Avenue, Montreal, QC