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Loft Hotel Montreal

Loft Hotel Montreal is a 4 star hotel in Montreal, Quebec, Canada 344 Terrasse Saint Denis, Montreal, QC, Canada
Estimated Price
$201
CAD
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Guest Reviews
Amenities
Booking Information

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Good customer service and large rooms, free Wi-Fi and breakfast

Pros 
  • Free Wi-Fi, free continental breakfast
  • Many guests were pleased with the level of customer service they received
  • The hotel's location was considered close to the Metro, Old Montreal, and within the Latin Quarter
  • Several lodgers enjoyed their spacious and well-equipped rooms
Cons 
  • Some guests reported noise disturbances during their stay
  • The hotel's elevator was difficult to use and too slow according to a few reviewers

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Editor's Analysis
Updated on Feb 21, 2013
Overview
Located in Montreal's Latin Quarter and 5-minute walk to the Metro's Sherbrooke station, the Loft Hotel Montreal is popular with those travellers who require apartment-style accommodations with extended kitchen amenities close to public transit.

This hotel has 35 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a DVD/CD player, a kitchenette, a desk, a seating area, an iron and ironing board, and a hair dryer. Standard rooms offer one double bed, while various suites offer additional amenities such as a sofabed and a separate bedroom. 

The hotel offers laundry facilities, a free continental breakfast and self-parking at $15 per day. Pets are not permitted, and the hotel does not offer wheelchair accessible rooms.

Restaurants close by include Cafe Vienne and Restaurant Yuan Vegetarien, which can both be found within a 1-minute walk of the hotel. Place Dupuis provides shopping approximately 9 minutes away on foot.

Saint Louis Square is a 5-minute walk southwest of the Loft Hotel Montreal, while the University of Quebec at Montreal is a 10-minute walk southeast. Old Montreal is about 15 minutes away via public transit, and Pierre Elliott Trudeau International Airport (YUL) is roughly a 25-minute drive southwestward. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, pets not permitted, parking $15/night. (Call Date: February 21, 2013).
The Good
The majority of reviews consulted for this analysis were positive with praise going to the hotel's staff, location, and rooms.

Many guests were pleased with the level of customer service they received. Reviewers characterized the staff as friendly, bilingual and accessible.

The hotel's location was a source of numerous compliments by reviewers. They described it as being in the Latin Quarter, central, close the Metro's Sherbrooke Station, the bus station, many restaurants and pubs, and within walking distance of Old Montreal.

Several lodgers described their rooms as very large, well-equipped and modern, with attractive decor and comfortable beds and linens. It should be noted however, that some guests found the floors needed cleaning, and some complained their units required proper "finishing", like touch-up painting.

The Bad
While the majority of the reviews consulted for this analysis were positive, there were a few common complaints among them about noise transfer and the elevator.

Some guests complained of noise disturbances during their stay. They reported being able to hear guests above, workers in hallway during early morning hours, noise from events happening across the hall, and from trucks outside.

The hotel's elevator was disappointing to a few reviewers. It is an old-style, self-operated freight operator, which these guests found difficult to use, too slow, and not always available. 
Booking.com guest reviews rated the hotel 8.1 out of 10 from 91 reviews.

Hotels.com guest reviews rated the hotel 3.9 out of 5 from 90 reviews.

TripAdvisor.com guest reviews ranked the hotel #92 out of 166 Montreal hotels from 69 reviews.

The author called the hotel on February 21, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.


Guest Reviews
7.3
Good

#101 out of 162
Guest Rating Explained
Rating: 7.3 / 10
No. of guest reviews: 68
Guest Ranking Explained

Loft Hotel Montreal is #101 out of 162 hotels in Montreal ranked by the ratings provided by guests.

Map
Hotel Address: 344 Terrasse Saint Denis, Montreal, QC, Canada
This Hotel is in...
Plateau Mont Royal, Montreal
Quartier Latin, Montreal
Quartier des Spectacles, Montreal
Nearby cities...
Longueuil (9.4 km)
Brossard (10.2 km)
Boucherville (13.0 km)
Laval (14.1 km)
Rosemere (20.7 km)
This Hotel is Near...
Aeroport de St-Hubert (11.2 km)
Champ de Mars (1.3 km)
Circuit Gilles Villeneuve (3.8 km)
Concordia University (2.4 km)
Hotel-Dieu de Montreal (0.8 km)

Amenities

  • Business Center
  • Parking
  • Tour Desk
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Banquet Facilities
  • Conference Room(s)
  • Multilingual Staff
  • Refrigerator
  • Cable / Satellite TV
  • Meeting Rooms
  • Kitchenette
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • CD Player
  • DVD Player
  • Photocopier
  • Ballroom
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Luggage Storage
  • Family Room

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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