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Highly praised Old Montreal boutique hotel with original artworks and cozy wine bar

Pros
  • Free amenities: Wi-Fi, morning coffee, all-day water
  • Wi-Fi was excellent according to online surveys
  • Location was excellent, close to Metro, downtown, Notre Dame Basilica, restaurants, boutiques and the Old Port
  • The staff were helpful and accommodating
  • Many liked their clean, spacious rooms with comfy beds
  • Guests liked the lobby bar and found it a great place to hang out
Cons
  • Valet parking is $28.50 plus tax for overnight
  • Dim lighting in bathrooms said some guests
  • Some found the bathrooms small
Freebies
Free Wi-Fi
This hotel is an Editor's Pick for...
Editor's Analysis
Updated Apr 21, 2016
Overview
This boutique hotel offers a comfortable stay a 3-minute walk from Place-d'Armes Metro station and the Montreal Convention Centre complex with its shops, services and eateries.

The hotel has 56 smoke-free and pet-free rooms. All rooms include free Wi-Fi, a flat screen TV with cable and pay-per-view movies, a Keurig coffeemaker or Nespresso machine, a mini-fridge, a desk, a reading chair, a safe, an iron and ironing board, a hair dryer, bathrobes and climate control. Rooms are furnished with 2 queen beds or 1 king bed. Room extras include a sofabed, a stereo with CD player, iPod player, a jetted tub, a private steam sauna, an electric fireplace and a living room with original artworks.

Valet parking is offered for $28.50 + tax for overnight and is underground.

A continental breakfast buffet is served in the hotel's dining room or for room service from 7 am to 10 am weekdays and from 7:30 am to 11:30 am weekends and is currently $19 per person. Free Starbucks coffee is available in the morning along with chilled water throughout the day.

Botero Wine Bar is on site and serves cocktails, beer and wine along with some live entertainment. Room service is also available.

Hotel amenities include a 24-hour fitness centre, a business centre, concierge, in-room massage, a gift shop and meeting rooms. The hotel offers Passeport MTL, which allows guests to see various attractions at reduced rates along with include public transit.

Notre-Dame Basilica is a 3-minute walk away and the promenade at Old Port is 6 minutes on foot. Bonsecours Market is a 12-minute walk. VIA Rail train stations in the heart of downtown Montreal is a 14-minute walk. Pierre Elliott Trudeau International Airport (YUL) is a 20-minute drive without traffic, or 42 minutes by public transit. (All travel times: Google Maps)

Confirmed with the front desk on April 21, 2016: parking and breakfast costs, all rooms have pay-per-view movies, a mini-fridge (not a mini-bar) and bathrobes
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The Good
Guests typically enjoyed their stay at this hotel and it seemed especially pleasing to guests who enjoyed the artsy vibe. 

Although some thought the artsy decor was a bit too much in the lobby, others loved the surreal experience of living among amazing works of art and felt they were escaping the banal chain hotel experience.

Many of the guests enjoyed the rooms. Besides the art works in the rooms, they liked having spacious rooms with large windows, comfortable beds with quality bedding, bathrobes, blackout curtains, large TVs, plus free Wi-Fi and climate control that worked well.

The staff were young and eager and recent guests were quite pleased with them. One guest who had a flat tire while driving around, called the hotel for a tow-truck and instead the valet came and assisted with the tire change. Others enjoyed chatting it up with the bartender in the lounge. They were accommodating, helpful and friendly.

The location was excellent as well. It was close enough to downtown to make this a good spot for a business stay or for guests who wanted to access Metro, VIA Rail, shop or dine in the downtown core. Guests found it convenient to Old Montreal restaurants, boutiques and the waterfront.

Unlike most boutique hotels in Old Montreal, there was a business centre and a small 24-hour fitness centre.

The hotel offers a continental breakfast which many enjoyed for quality and selection, although some felt it was too expensive at about $19 per person.
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The Bad
There was some negative critique found online for the hotel.

Some guests were not fond of the decor, although this seemed a rare occurence. They felt it was overdone in the lobby and lacking the expected sense of luxury (for the price). The furniture in the rooms seemed lacklustre as well to these guests who called it spartan and nothing extraordinary.

Other issues with the room surfaced. There was the occasional complaint about the room lacking in closet space for longer evening wear or counter space in the bathroom for toiletries. Others said the bathrooms were tiny and not well laid out and too dim in lighting. Occasionally a guest found the water pressure in the shower poor.

Some felt the rooms' lighting was too dim for reading as there was no central lighting in the room.

There were a few guests who experienced slight noise disturbance either from the hallway or from traffic outside, but this was not experience by many guests.
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Show Sources
Sources
Expedia.ca guest reviews rated the hotel 4.6 out of 5 from 1,575 reviews.

TripAdvisor.com guest reviews ranked the hotel #13 of 163 Montreal hotels with an average rating of 4.5 out of 5 from 984 reviews.

Booking.com
guest reviews rated the hotel 9.1 out of 10 from 989 reviews.


Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
9.1
Excellent
#
23 / out of 166
hotels in Montreal

Rated 9.1/10 based on 3369 reviews

Ranked #23 out of 166 hotels in Montreal

3369
Location
Map Marker Lhotel
262 St Jacques West, Montreal, QC