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Le Nouvel Hotel & Spa

Le Nouvel Hotel & Spa is a 4 star hotel in Montreal, Quebec, Canada 1740 Boulevard Rene-Levesque West, Montreal, QC, Canada
Estimated Price
$93
CAD
Photo 1 - Le Nouvel Hotel & Spa, 1740 Boulevard Rene-Levesque West, Montreal, QC, Canada Show All Photos
Central location, but basic and in need of updating, according to many guest reviews
Pros 
  • Free wireless Internet
  • Central location near Bell Centre and other attractions
Cons 
  • Older rooms in need of updating, according to many guest reviews
  • Inconsistent reviews of staff service
  • Many guests reviewers said the beds were uncomfortable

Other Hotels in the Area
La Renaissance Dorchester (0.1 km)
Hotel Chateau Saint Marc Montreal (0.2 km)
Hotel Espresso Montreal Centre-Ville/Downtown (0.2 km)
HI Montreal Hostel (0.3 km)
Petite Auberge Les Bons Matins Montreal (0.4 km)
Hotel Du Fort Montreal (0.4 km)
Quality Inn Downtown Montreal (0.4 km)
Hotel Y De Montreal (0.5 km)
Auberge YWCA Hotel (0.5 km)
Le Saint Malo (0.5 km)
Hotel Le Crystal (0.5 km)
Repos & Manna B&B (0.5 km)

This Hotel is Near...
Bell Centre (0.7 km)
Concordia University (0.5 km)
McGill University (1.5 km)
Royal Victoria Hospital (1.7 km)
University of Montreal (3.2 km)
Victoria Square (1.5 km)

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Editor's Analysis
Updated on Jul 4, 2012
Overview
Le Nouvel Hotel and Spa is located on René Lévesque Boulevard and Saint Mathieu Street in downtown Montreal. 

The hotel features an on-site gift shop, business centre, spa, fitness centre, and seven banquet halls. The hotel's restaurant serves a full breakfast buffet (not included), lunch, dinner, and also provides room service, from 7am until 10pm. The restaurant also provides custom catering services for meetings and events. There is an underground parking lot, which is privately run, for $15/day, as well as an on-site car rental agency.

The hotel has 126 standard guest rooms- guests may choose between a standard room with two queen-size beds or a standard room with one king-size bed. There are also 44 studios and 5 lofts, which offer more space and amenities such as a kitchenette (in all studios). All rooms feature free wireless Internet, a coffeemaker and coffee, in-room safe, work space with integrated computer jacks, a television as well as iron and ironing board. It should be noted that the studios are located in the 'Condo Tower' of the hotel, where there is no connection to the hotel's wireless Internet. However, free wired Internet connection is available.

The hotel is about a 5-minute walk from the Guy-Concordia metro station (Saint Mathieu exit), and about a 7-minute walk from the Lucien L'Allier station. It is 3km from the bus station at Berri-UQAM metro station, and 1km from the train station at Bonaventure metro station. The hotel is located just off the Autoroute Ville-Marie 20, which will take travelers to Pierre Elliott Trudeau International Airport, about 20km away, or a 20-minute drive (depending on traffic conditions). There is also a stop for the 747 airport shuttle bus three blocks from the hotel, on René Lévesque Boulevard and Bishop Street.

The hotel is within 1km, about a 10-minute walk, to the Bell Centre (a sports and entertainment facility that is home to the Montreal Canadiens and hosts popular music concerts), the bars and outdoor terraces of Crescent Street, the shops on Saint Catherine Street, including Montréal's 'Underground City', as well as Concordia University and the Montréal Museum of Fine Arts. McGill University is 2km from the hotel, or about a 25-minute walk. Chinatown and Old Montréal are a bit farther away- about 2.5km from the hotel, or an approximate 30-minute walk- and both are easily accessible by public transportation 
(all distances and travel time estimates: Google Maps).

Front Desk Agent (call date: July 3, 2012): confirmed services and amenities including parking, wireless Internet connection and restaurant hours.
The Good
Overall, the hotel received mixed comments, among the guest reviews used in this analysis. 

Many guest reviewers liked the hotel's location, particularly those who had come to Montréal for musical or sporting events at the nearby Bell Centre. 

Several guests also reported that they were pleasantly surprised to have received free room upgrades upon check-in. 

And though there were some comments in the reviews that the hotel staff were friendly and the rooms clean, these were inconsistent. 

There were many comments that the hotel was "basic" and provided a good base from which to explore the city. One reviewer commented that it was a "no frills hotel with a good location".

The Bad
Overall, there were numerous comments, in the guest reviews used for this analysis, that the rooms were in poor condition, the hotel in need of updating, and that the staff were unfriendly.

Regarding the rooms, many guest reviewers wrote that the beds were hard and uncomfortable, the bed linens old and threadbare, and the furniture outdated. Some reviewers wrote that they were bothered all night by running water in the sink or toilet, and there were several complaints about the small, older TVs and the remote controls not working well.

While there were some comments in the reviews that staff were friendly and welcoming, there were many more that described the staff as unhelpful. Some reported poor service from the front desk, and there were comments that requests for assistance, such as to fix the running water in the bathroom, were ignored or not immediately addressed by staff. 

A few guest reviewers commented that parts of the hotel smelled badly, or of old cigarette smoke. 

There were also some comments that the hotel's restaurant was overpriced, although many of those reviewers also said there were numerous restaurant options in the area to choose from. 

And although many of the guest reviewers who had stayed in the larger condo-style studios appreciated the space and kitchenette, there were some complaints that the condo tower was unable to connect to the wireless Internet, and that the wired Internet was a bit inconvenient. 
Hotels.com had 274 reviews that gave this hotel an average rating of 3.8 out of 5.

Trip Advisor.com reviewers ranked this #71 of 168 hotels in Montreal, with an average rating of 3.5 out of 5, based on 279 reviews.

Expedia.com had 248 reviews that rated this hotel 4 out of 5, with an 84% recommendation rate.

Orbitz.com guest reviewers rated this hotel 3.6 out of 5, with a  77% recommendation rate, based on 69 total reviews.

Front Desk Agent (call date: July 3, 2012): confirmed services and amenities including parking, wireless Internet connection and restaurant hours.
Editor's Analysis by Natalie W.
Analyzed by Natalie W.
Natalie has been to 5 of the 7 continents in search of the world's best climate and the greatest beach hammock...still searching.


Guest Reviews

7.3
Good

#92 out of 155
Guest Rating Explained
Rating: 7.3 / 10 Details

No. of guest reviews: 852
Guest Recommended: Yes
Guest Ranking Explained

Le Nouvel Hotel & Spa is #92 out of 155 hotels in Montreal ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Michael from Ottawa, ON CA rated Le Nouvel Hotel & Spa 7 out of 10 on December 26, 2013 Verified Guest Hotel Review

"mike barber from ottawa."
"The petit dejeuner was tres petit. Coffee barely warm at 7 a.m."
Hotel review by guest is Positive
Rose from Godmanchester, QC CA rated Le Nouvel Hotel & Spa 10 out of 10 on January 09, 2011 Verified Guest Hotel Review

"Staying there again for sure."
"Location is Perfect. Comfort is excellent. Just real good deal for the price too."
Hotel review by guest is Positive
Verified Guest from Mississauga, ON CA rated Le Nouvel Hotel & Spa 6 out of 10 on August 01, 2010 Verified Guest Hotel Review

"expensive"
"I find it expensive for what it's worth....also, when we went in our room, we were 4 but there were only two towels. As well as there were only two pillows. But mostly I found it expensive, however, I would recommend it as the room was nice."
Show older reviews
Hotel review by guest is Negative
Verified Guest from Worcester, MA CA rated Le Nouvel Hotel & Spa 2 out of 10 on December 06, 2009 Verified Guest Hotel Review

"Worst hotel I have stayed at. Still dealing with bug bites from the extremely dirty bed covers."
Hotel review by guest is Positive
Peter from Hartland, VT US rated Le Nouvel Hotel & Spa 8 out of 10 on April 27, 2006 Verified Guest Hotel Review

"A convenient walk to local attractions. Hotel staff very helpful in finding information about local attractions. Room was very clean."
Hotel review by guest is Positive
Adriana from Mexico D.f., MX rated Le Nouvel Hotel & Spa 7 out of 10 on August 26, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Faisal from Mushrif, KW rated Le Nouvel Hotel & Spa 8 out of 10 on October 30, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Taryn from Burnaby, BC CA rated Le Nouvel Hotel & Spa 8 out of 10 on October 08, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Jay, NY US rated Le Nouvel Hotel & Spa 9 out of 10 on September 12, 2004 Verified Guest Hotel Review

"Please take better care of your blue fish in its lonely jar on the counter. He needed a plant, a bigger space, more water, and food ... and especially some friends. I worried about him."
Hotel review by guest is Positive
Verified Guest from North Brunswick, NJ US rated Le Nouvel Hotel & Spa 8 out of 10 on August 16, 2004 Verified Guest Hotel Review

"The first night of our stay (saturday the 14th), there were young adults on our floor that were excessively noisy and out of control through all hours of the night, twice they knocked on our door loudly and once even entered our room. We slept very poorly on this night and were very tired for our sightseeing the next day. The staff however was pleasant enough."
Hotel review by guest is Positive
Verified Guest from Mostoles (madrid), ES rated Le Nouvel Hotel & Spa 9 out of 10 on May 22, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Amanda from Ottawa, ON CA rated Le Nouvel Hotel & Spa 8 out of 10 on February 22, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
John from Bozrah, CT US rated Le Nouvel Hotel & Spa 9 out of 10 on January 04, 2004 Verified Guest Hotel Review

"great hotel"
Hotel review by guest is Positive
Mario from Montreal, QC CA rated Le Nouvel Hotel & Spa 10 out of 10 on January 01, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Marion from Milton, ON CA rated Le Nouvel Hotel & Spa 7 out of 10 on December 07, 2003 Verified Guest Hotel Review

Hotel Address: 1740 Boulevard Rene-Levesque West, Montreal, QC, Canada

Overview & Amenities


Le Nouvel Hotel & Spa

Amenities
  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Concierge
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • News Stand
  • ATM / Cash Machine
  • Cable / Satellite TV
  • In Room Movies
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Casino
  • Shops
  • Garden
  • Computer
  • Photocopier
  • Desk
  • Ticket Service
  • Salon
  • Massage
  • Spa & Wellness Centre
  • Beauty Salon
  • Internet Connection (wireless)
  • Shower
  • Pool Outdoor
  • Luggage Storage
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Vending Machines
  • Family Room
  • Self Laundry

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Nearby Cities
Longueuil (9.1 km)
Brossard (10.3 km)
Boucherville (13.2 km)
Laval (14.1 km)
Rosemere (20.6 km)

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