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Downtown Montreal hotel near Metro with cheaper rates but many very negative complaints

Pros
  • Free Wi-Fi, free continental breakfast
  • Numerous lodgers praised the hotel's proximity to Old Montreal, restaurants and shopping
  • Many guests were pleased with the staff's helpful and professional service
  • The hotel provided good value and low prices according to several reviewers
Cons
  • Some guests complained of worn decor and small bathrooms
  • Noise disturbances were reported by a few reviewers
  • Guests complained of very dirty conditions
Freebies
Free Wi-Fi
Free Breakfast
Editor's Analysis
Updated Oct 31, 2014
Overview
Located about a 6-minute walk from the Metro's Sherbrooke Station in the Plateau Mont Royal - Quartier Latin area, La Residence Du Voyageur is popular with travellers who prefer an economical and centrally-located hotel with a free breakfast.

This hotel has 28 air-conditioned guest rooms, each offering free Wi-Fi, cable TV, a private bathroom, and a telephone. Standard rooms offer one double bed, while rooms two double beds, a mini-fridge, a microwave and a work area are also available. 

Hotel amenities include a free continental breakfast, a free weekday newspaper, and laundry facilities. Metred street parking is available nearby, pets are not permitted, and wheelchair accessible rooms are not offered.

Restaurants close by include Sabayon and Cafe Vienne, which are both within a 4-minute walk from the hotel, and shopping can be found at Place Dupuis, which can be found an 8-minute walk southeastward.

The Quartier des Spectacles (Montreal's entertainment district), is about a 10-minute walk south of the La Residence Du Voyageur, while The National Library and Archives of Quebec is roughly 9 minutes southeast on foot. La Ronde Amusement Park is a 7-minute drive east, and Pierre Elliott Trudeau International Airport (YUL) is about a 25-minute drive southwest of the hotel. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent on February 20, 2013: Free Wi-Fi, free continental breakfast, pets not permitted.
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The Good
Many of the reviews consulted for this analysis were positive with praise going to the hotel's location, staff and value.

Many lodgers were pleased with the hotel's location. They described it as being close to restaurants and shopping on St. Denis and Saint Laurent streets, as well close to the bus station, the metro, and Old Montreal.

The hotel's staff were a source of numerous compliments by guests. Staff were characterized as professional, friendly, and responsive. These guests also reported the staff being helpful with parking and providing directions and area suggestions.

Several reviewers felt the hotel provided good value. One guest remarked, "Great hotel if you are looking for cheap place to sleep in an expensive city", while another mentioned, "as long as you expect a budget style hotel, you will be very happy". These guests cited the free Wi-Fi, low prices and location as factors which contributed to the hotel's worth.
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The Bad
While the majority of the reviews consulted for this analysis were positive, there were a couple of common complaints about the rooms and noise transfer.

Although the majority of reviewers found their rooms to be clean, several guests were disappointed and described their rooms as having old and worn carpets and bedspreads, poor air quality, small showers, and a lack of hot water.

A few lodgers complained of noise transfer during their stays. They reported being able to hear neighbours in adjacent rooms and rooms overhead, and also mentioned the in-room heaters were somewhat noisy.
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Show Sources
Sources
Hotels.com guest reviews ranked the hotel 2.9 out of 5 from 68 reviews.

TripAdvisor.com guest reviews ranked the hotel #131 out of 166 Montreal hotels from 50 reviews.

Booking.com guest reviews rated the hotel 6.2 out of 10 from 38 reviews.

The author called the hotel on February 20, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
4.8
Poor
#
160 / out of 166
hotels in Montreal

Rated 4.8/10 based on 311 reviews

Ranked #160 out of 166 hotels in Montreal

311
Location
Map Marker La Residence Du Voyageur
847 Sherbrooke East, Montreal, QC