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Popular downtown Montreal luxury hotel with an indoor lap pool, restaurant & jacuzzi suites

Pros
  • Free amenities: Wi-Fi, wired Internet
  • Guests found the rooms clean and quiet with comfortable beds
  • Location was ideal for accessing Old Montreal, the convention centre, the underground city and Metro
  • Staff were attentive and efficient, according to guests
  • Many enjoyed breakfasts and dining on site
  • Wi-Fi rated as very good by guests overall
Cons
  • Self-parking is $25 and valet is $34 per night
  • Some guests found breakfast good but expensive
  • Some rooms smaller than expected said guests
  • Pool closed early and was small, according to some
Freebies
Free Wi-Fi
Free Internet
Editor's Analysis
Updated May 13, 2016
Overview
This centrally-located luxury hotel provides a comfortable and quiet stay in walking distance of Old Montreal and the downtown core. It's attached to the World Trade Centre and Montreal's underground city, a 3-minute walk from Metro and across from Montreal's Convention Centre. 

The hotel offers 357 rooms over 26 floors. All rooms include free Wi-Fi, free wired Internet, a 40" flat screen TV with cable and video on demand, a Keurig coffeemaker, a mini-bar/cooler, a desk, iPod dock, a safe, an iron and ironing board, a hair dryer, bathrobes and climate control. Rooms are furnished with 2 double beds or 1 king bed. Room extras include a sofabed, a separate bedroom, a living room with fireplace, a kitchenette, a dining room, 2 bathrooms, a double jacuzzi and corner rooms with floor-to-ceiling windows.

Club Floor rooms are also available and feature a free breakfast buffet, free canapes and drinks each evening, a lounge with computer access, late check out, free local calls and Wi-Fi and turndown service.

Guests children under 12 years eat free at Osco! Restaurant from a specially-prepared child's menu when staying in the family suite and children are presented with a teddy bear and Montreal gift bag as a memento of their visit. Also family passes to Montreal's attractions are available (until January 2017). Babysitting can be arranged with the front desk.

Parking is available at the World Trade Centre (attached) for $25 for self parking (no in-out privileges) and $34 for valet with in-out privileges. Pets are welcome for $25 per room per night and pets are given treats, a toy, waste bags, bowls and a memento scarf.

The hotel restaurant, Osco! specializes in French Provencal cuisine and fine wine. It is open for breakfast, lunch, and dinner. The hotel bar, Sarah B. specializes in absinthe-based cocktails and Provencal hors d'oeuvres and is open from 4 pm to midnight. Room service is 24 hours.

Hotel amenities include an indoor 15-metre lap pool, a fitness centre, 2 dry saunas, a men's steam room, a business centre, a landscaped outdoor patio connected to the health club facility, free news app connection, and meeting rooms.

Notre-Dame Basilica and Pointe-à-Callière Museum of Archaeology are a 7- minute walk from the hotel and guests can reach the Old Port and the Bonsecours Market in less than 15 minutes on foot. Montreal's Chinatown is a 9-minute walk away. Pierre Elliott Trudeau International Airport (YUL) is a 19-minute drive without traffic or 48 minutes by public transit. (All travel times: Google Maps)

Confirmed with the front desk on May 12, 2016: free Wi-Fi and wired Internet, there is no mini-fridge but unstocked mini-bars in the rooms (which are not cold enough to keep milk), there are stocked mini-bars in executive rooms which can be requested, room service is 24 hours
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The Good
The hotel was well liked overall and guests had a comfortable stay in a convenient downtown location.

The location was a high point with guests. It was easy to access so much within walking distance, the convention centre, the underground city, Metro, restaurants, shops and even Old Montreal.

Guests found the rooms stylish, comfortable and well appointed. They often said the rooms smelled clean, had very good Wi-Fi, a laptop-sized safe, good black-out blinds, quiet and affective AC/heating units and very comfortable beds.

Staff for the most part were very well liked. Guests described prompt valet service, excellent maid service and fast check-in no matter how busy they were. All staff were knowledgeable about the area, with advice ready for where to eat and what to see and do. 

Many enjoyed dining and breakfasts on site and the bar was a friendly place for a nightcap, although some thought it closed too early at midnight.
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The Bad
There was some negative feedback offered online.

Guests often found the breakfast expensive. Some also mentioned booking a package that included breakfast, only to find that it did not include everyone booked into the room but only the first two adults. Others complained of excessively high prices for room service.

Some disliked paying extra for parking and one guest found that he was charged $25 twice in one day, as there was no in-out privileges for self parking. It seems that the hotel shares underground parking with the World Trade Centre.

Some thought the pool was small and it was inconvenient to share with those doing laps for exercise if you were just soaking, as it felt as though you were in their way. It also closed too early at 7:30 pm according to guests.

Recent room complaints included: TV did not face the bed in a 1-room layout, desk chair not adjustable, rooms were dimly lit, small closet space, a few basic cable channels, a poor view and some rooms were considered small.


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Show Sources
Sources
Booking.com reviewers rated this hotel 8.6 out of 10, based on 882 reviews.

TripAdvisor.com guest reviewers ranked this hotel #31 of 163 hotels in Montreal, with a rating of 4 out of 5, based on 1,524 reviews.

Expedia.com reviewers rated this hotel 4.3 out of 5, based on 1,178 reviews.
Editor's Analysis by Natalie W.
Analyzed by Natalie W.
Natalie has been to 5 of the 7 continents in search of the world's best climate and the greatest beach hammock...still searching.
Guest Reviews
8.5
Very Good
#
52 / out of 166
hotels in Montreal

Rated 8.5/10 based on 4664 reviews

Ranked #52 out of 166 hotels in Montreal

4664
Location
Map Marker InterContinental Montreal
360 Rue Saint-Antoine West, Montreal, QC