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Guest Reviews
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5.8
Mediocre
#66 out of 69
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Guest Rating Explained
Rating: 5.8 / 10
| Hotel Rating Breakdown |
| Amenities: |
6.3 |
| Cleanliness: |
6.7 |
| Location: |
8.0 |
| Comfort: |
6.0 |
| Service: |
6.0 |
| Value: |
5.7 |
Details
No. of guest ratings: 5
Guest Recommended: No
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Popularity Ranking Explained
Rating: #66 out of 69 hotels in Montreal ranked by guests.
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Anonymous guest from Melbourne Vic, AU stayed on August 26, 2005
"new and modern fercilities, and spacious rooms."
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Atul from Thornhill, ON CA stayed on August 12, 2005
"I paid for city view and What i got was terrace with stones and a/c units."
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Amaneesh from Thornhill, ON CA stayed on August 12, 2005
"I paid for city view and When i got to my room . It was horrible."
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Anonymous guest from Norwich, VT US stayed on August 01, 2004
"We were told we could check in at 3 p.m. When we arrived shortly past this time, we were told it would be another half hour to hour before our room was ready. There was no explanation, and we received no apology. After sitting for an hour, we again tried to access our room. Once again, the story was the same. The room was not ready and it would be another hour. After asking to speak with the manager, the hotel desk clerk disappeared for 10 minutes. When he returned, he said the manager was on the phone. After insisting that the hotel make a concession, he said he would give us free breakfast. We usually find service in Montreal to be wonderful. There were many disgruntled patrons at the counter trying to check in, and no apologies were heard. We will not stay at this hotel again."
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Overview & Amenities
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The 605-room Hyatt Regency Montreal is located in the heart of Montreal's cultural district. Adjacent to the hotel is the Complexe Desjardins with 120 shops and boutiques, and restaurants.
The hotel is home an indoor pool, a fitness facility open 24 hours, an outdoor sundeck, a whirlpool and sauna, Le Cafe Fleuri, open 6:30am-2pm, and a bar lounge, which is open 11am-midnight and serves light fare 5pm-9:30pm.
Hotel services include room service (6:30am-11am; 5pm-10:30pm), currency exchange, business services, laundry and valet.
Room amenities include a coffee maker, complimentary coffee, alarm clock/radio, hairdryer, iron and ironing board, data ports, remote-control cable TV, in-room movies, and toiletries. ADA-approved rooms are available.
Policies
Guarantee:
Cancel:
Check-In: 1500
Check-Out: 1200
Services Description
-rooms 605 -floors 12
-air conditioning -meets building codes
-atm on site -coffee shop
-convenience store -elevators
-executive floor -gift shop
-disabled parking -disabled access
-lounge / bar area -lounges
-disabled rooms -non smoking rooms
-suites -parkingaccess
-parkingfee -hotel safe
-storage space available -elevators
-front desk 24hr -interior access
-some facilities may include a charge
Attraction Info
Dining Info
Recreation Info
-cardio equipment -child activities
-indoor pool -limited health club
-massage -sauna
-weight lifting
-the above recreation may not be on-site and charges may
apply.
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Room Type Descriptions
business plan -
located on the 6th,7th and 9th st floor
breakfast for adults in the business room
personal work area in the room, desk phone and computer
hook-up in the room
waived access charges for local, 800 and credit card calls,
coffee maker, hair dryer, iron, and ironing board
- executive floor -
must be 18 years or older to occupy the regency club rooms
or the regency club lounge. elegantly designed lounge that
offers all the comforts for the modern day traveler. the
lounge has sofas, chairs and tables, 42 sony tv and a
business center overlooking downtown montreal. the lounge
offers a private entrance to an outdoor terrace with a
fountain, floral gardens and a spectacular view of summer
festivals. guest receives full breakfast buffet and may
enjoy evening appetizers and honor bar.
available in all rooms
- additional desk outlet - air conditioning
- alarm clock - bathroom amenities
- cable news - cable tv
- coffee/tea maker - color tv
- direct dial phone - electrical plug adapters
- hair dryer - high speed internet
- ironing board - modem dataport
- movies - power outlet at desk
- private bath - radio
- speaker phone - temperature control
- two phone lines - voice mail
- voltage converters - webtv
- workdesk lamp
available in select rooms
- bath robe - bathtub shower
- cd player - miniature refrigerator.
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Booking Information
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The hotel you have selected -- Hyatt Regency Montreal -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Hyatt Regency Montreal through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Hyatt Regency Montreal computer reservation system in Montreal, Quebec.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Hyatt Regency Montreal. For your comfort and peace of mind, you may even.
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