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Hotel Casa Bella Montreal

5.9 | Mediocre
MAP

Older downtown Montreal walk-up hotel near Metro with free breakfast and clean rooms

Pros
  • Free Wi-Fi, free limited parking, free continental breakfast
  • Numerous guests praised the hotel's central location
  • The hotel was found to provide good value by many reviewers
  • Several lodgers were pleased with the level of customer service they received
Cons
  • Some guest found the rooms to be too cold, and the water pressure too low
  • The hotel's lack of elevator was a source of concern for a few reviewers
  • A few lodgers reported street noise transfer in their rooms
  • Some guests reported awkward and limited parking
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Mar 29, 2015
Overview
Located on Montreal's well-known Sherbrooke Street, a 3-minute walk to the Metro station and a 14-minute walk from downtown, the Hotel Casa Bella Montreal is popular with travellers who require an economical and centrally-located hotel that offers a complimentary breakfast and is very close to public transit.

This smoke-free and pet-free hotel has 20 air-conditioned rooms, each offering free Wi-Fi, cable TV, a telephone, and a free breakfast. Standard rooms offer one double bed, while rooms with a separate bedroom, a living area with a sofabed, a mini-fridge, and a microwave are also available. Certain rooms have a shared bathroom. There is no elevator on site.

Limited free parking is available on a first-come first-served basis and guests are required to surrender their keys to the desk. Pets are not permitted, and the hotel is not wheelchair accessible. 

Nearby dining options include Cafe Imagination and several other restaurant choices can be found in less than a minute's walk of the hotel. Shopping is available at Promenades Cathedral, which is about a 10-minute walk southeast of the hotel.

The Metro's Place-des-Arts station is about a 3-minute walk from the Hotel Casa Bella Montreal, while Notre Dame Basilica is approximately an 18-minute walk. McGill University is a 9-minute walk, and Pierre Elliott Trudeau International Airport (YUL) is approximate 25 minutes southwest by car. (All travel time estimates: Google Maps)

Verified with a front desk agent: no elevator, no pets  and no smoking at the hotel. (Call Date: March 29, 2015).
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The Good
The majority of reviews consulted for this analysis were positive with praise going to the hotel's location, value, and staff.

Many lodgers praised the hotel's location. They found it to be close to the Metro, shopping, restaurants, nightlife venues, Chinatown, the business district and local attractions. One guest remarked, "It couldn't be more centrally located".

Numerous guests were pleased with the hotel's value, citing the free Wi-Fi, free parking and free breakfast as factors which contributed to the hotel's worth. One guest mentioned, "If you are travelling on a budget, this place is a steal", while another reviewer stated, "This is very basic accommodation, but you can't beat it for the price".

The hotel's staff were a source of several compliments. They were characterized as friendly, helpful and courteous, although it should be mentioned that a few reviewers reported they had difficulty communicating in fluent English.
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The Bad
While the majority of the reviews consulted for this analysis were positive, there were a few common complaints among them including the rooms, the lack of elevator, and street noise.

Although many reviewers reported clean and spacious rooms with comfortable beds, others reported that the rooms were very cold, the carpets needing cleaning, and there was low water pressure in the bathrooms (which some guests said were small with a reddish mould).

Some lodgers commented on the hotel's lack of elevator. They described having to climb narrow flights of stairs to get to their rooms, and suggested that those with any mobility issues book a different hotel.

Noise transfer was an issue with a few reviewers. They described street noise disrupting their sleep, especially on weekend nights. It should be mentioned however, that others felt the opposite and found their stay to be very quiet.

Some guests were upset with the parking arrangements. They said that although the parking was free, they were required to surrender their car keys to the front desk and were unable to move or use their vehicle except at pre-arranged times due to the cars being double parked (everyone was boxed in together in the parking lot).
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Show Sources
Sources
Booking.com guest reviews rated the hotel 7.2 out of 10 from 174 reviews.

Tripadvisor.com guest reviews ranked the hotel #117 out of 166 Montreal hotels from 35 reviews.

Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
5.9
Mediocre
#
143 / out of 166
hotels in Montreal

Rated 5.9/10 based on 884 reviews

Ranked #143 out of 166 hotels in Montreal

884
Location
Map Marker Hotel Casa Bella Montreal
264 Sherbrooke West, Montreal, QC