The Holiday Inn Montreal Midtown is located on Sherbrooke Street West, in downtown Montreal. Its location close to universities, businesses and tourist attractions makes it a popular choice with both tourists and business travellers.
Guests may choose to stay in a guest room, an executive room, or a suite. Guest rooms feature one king or two double beds, a spacious work area, a cable TV with pay-per-view movies, an in-room safe, and air conditioning. Executive rooms feature a king bed as well as private access to corporate floors and a business centre on the 19th floor. Guests preferring more amenities and space may wish to stay in one of the hotel suites, some of which come with a Jacuzzi and kitchenette. The hotel provides free Wi-Fi in all its rooms and common areas.
On-site amenities include an Olympic-sized indoor, heated saltwater pool, a business centre, as well as a spa and fitness centre with a wet and dry sauna. There is also a restaurant which serves breakfast (not included), lunch and dinner, and a bar that serves lighter fare and where guests can watch sporting events on large flat-screen TVs. Guests may also enjoy eating or drinking on the hotel's lobby-level terrace, which is open year-round. Room service is available from 6 am until 11 pm. For guests travelling with cars, valet parking is available for $26.50/day, with unlimited in and out privileges.
The hotel is located between McGill and Place des Arts metro stations, both of which are a 5-minute walk. The central train station, at Bonaventure metro, is about a 15-minute walk or metro ride while the bus station, at Berri-UQAM metro, is a 10-minute metro ride from the hotel. Pierre Elliott Trudeau International Airport is 20km from the hotel, or about a 30-minute drive.
The Holiday Inn Montreal Midtown is within 10 minutes walking distance to many of Montreal's attractions, such as McGill University, the Montreal Museum of Fine Arts, the shops on St. Catherine Street, and the nightlife on St. Laurent Boulevard. It is also a 10-minute walk to the Quartier des Spectacles, Montreal's outdoor summer festival site. A little bit farther away, Mount Royal, Chinatown, and Old Montreal are all an approximate 20-minute walk from the hotel (all distances and travel time estimates: Google Maps).
There were many comments in the reviews used for this analysis from reviewers who were not satisfied with the hotel's rooms, staff service, and overall condition.
Many reviewers wrote that the hotel was loud and the walls "paper thin”. There were several comments about noise from large groups of teenagers or sports teams, and being able to hear even quiet conversations in neighbouring rooms.
There were numerous comments that the hotel was in poor condition and the décor dated. Some reviewers said the carpets appeared old and dirty, while several others said their bathrooms were in need of maintenance, with poor plumbing and loose tiles.
There were several comments about inadequate staff service as well, such as slow service at the front desk, slow responses to requests, and inconsistent cleaning from housekeeping.
Some reviewers wrote that the hotel was "just average" and was overpriced given the quality of their experience.
guest reviewers rated this hotel 3.6 out of 5, based on 65 reviews.
TripAdvisor.com reviewers ranked this property #106 of 168 Montreal hotels, and rated it 3 out of 5, based on 290 reviews.
Expedia.com guest reviewers rated this hotel 3.4 out of 5, with a 61% recommendation rate, based on 28 reviews.