Overview
Located about a 9-minute drive from the Pierre Elliott Trudeau International Airport (YUL) along Highway 4, the Holiday Inn Express Hotel & Suites Montreal Airport is geared towards business or leisure travellers who require a stopover hotel near the airport with a free buffet breakfast and 24-hour complimentary airport shuttle service.
This non-smoking hotel has 154 air-conditioned guest rooms, all of which offer free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a microwave, a desk, a hair dryer and an iron and ironing board. Standard rooms offer one king or two queen beds, while suites provide additional amenities such as a separate bedroom, a living area with a sofabed, a kitchenette and bathrobes for each guest.
Hotel amenities include an indoor pool, a hot tub, a sauna, a business centre, a 24-hour fitness centre, on-site self-laundry services, cash and ice machines, meeting/conference space, a convenience store and a complimentary daily breakfast.
A free 24-hour round-trip airport shuttle is also offered, running every 30 minutes from the hotel, and calling hotel upon landing is required for airport to hotel shuttle. Parking is an additional $6.95 per night and pets are not permitted free of charge. This hotel allows service animals, features accessible parking and offers 15 wheelchair-accessible rooms.
While there is no on-site restaurant, Barbie's Bar and Grill and Scores Rotisserie are both about a 7-minute drive south of the hotel. Scores will also deliver food directly to your room.
Shopping is available at Place Vertu, located 9 minutes northeast by car. Downtown Montreal is approximately a 20-minute drive northeast, and Concordia University can be found about 15 minutes away by car. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free airport shuttle, parking $6.95/night, pets not permitted, wheelchair accessible. Call date: March 19, 2013.
The GoodOf the reviews consulted for this analysis, the majority were positive with much praise going to the hotel's staff, rooms and free breakfast.
Many reviewers offered compliments to the hotel's staff, who were characterized as friendly, bilingual and professional. One guest remarked, "All the staff were very friendly and helpful from the shuttle driver to the front desk agents to the housekeeper."
The hotel's rooms were praised by numerous lodgers. They were described as modern, clean and well equipped, with nice wood floors, strong Wi-Fi signals and comfortable beds and pillows.
Several guests enjoyed the hotel's free breakfast; they described it as enjoyable and fantastic, with a good variety of hot and cold items and ample seating.
The Bad
While the majority of critiques consulted for this analysis were positive, there were a few common complaints about the hotel's location and parking.
While the majority of reviewers found the hotel to be close to the airport, some guests expressed complaints regarding its location. They mentioned there was only one fast food restaurant within walking distance (the hotel does not have an on-site restaurant), and that the hotel was difficult to locate when accessing it via Cote-de-Liesse Road. It was also suggested the hotel's location was more suited to those travelling with a vehicle.
A few guests were disappointed with the hotel's parking. They felt the $6.95 should have been included in the hotel rate, and also described not being able to find a space in the lot at night on occasion.
TripAdvisor.com guest reviews ranked the hotel #43 out of 168 Montreal hotels from 205 reviews.
Expedia.com guest reviews rated the hotel 4.4 out of 5 with a 96% recommendation rate from 159 reviews.
Booking.com guest reviews rated the hotel 8.2 out of 10 from 50 reviews.
The author called the hotel on March 19, 2013 to verify some information.
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Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
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