OverviewLocated in downtown Montreal and about an 18-minute walk to McGill University, the All Suites Majestique Downtown Montreal (formerly the Flathotel Suites), is popular with business and vacation travellers who require an apartment-style suite with full kitchen facilities, close to public transit.
This hotel has 16 air-conditioned suites, each offering free Wi-Fi, cable TV, a full kitchen, a queen bedroom, and a living room with a sofabed. Laundry facilities are offered, parking is available on the street (metred) and in nearby lots in the area. Pets are not permitted, and the hotel is not wheelchair accessible.
Dining is available nearby at Cora's and Isakaya, which can both be found 3 minutes northwest of the hotel on foot. The Montreal Eaton Centre, for shopping, is approximately a 9-minute walk southward.
Notre Dame Basilica is a 20-minute walk east of the All Suites Majestique, while Place-des-Arts metro station is about a 4-minute walk northeast. the McCord Museum of Canadian History is roughly a 5-minute walk south along Sherbrooke Street, and Pierre Elliott Trudeau International Airport (YUL) is approximately a 20-minute drive southwest of the hotel. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, pets not permitted. (Call Date: February 16, 2013).
The GoodThe majority of reviews consulted for this analysis were positive with much praise going to the hotel's location, rooms, and value.
Many guests were pleased with the hotel's location. They described it as being close to the Metro, restaurants, shopping, Old Montreal, the Financial District, and a supermarket.
The hotel's rooms were a source of several compliments by lodgers. They were found to be well-equipped, spacious, clean and tastefully decorated, with comfortable beds. It should be mentioned however, that numerous guests complained of poor water pressure from the shower heads.
Several reviewers found that the hotel provided good value. The room rates were described as reasonable. One patron found the hotel to be good value for the price, while another remarked, "It is a good hotel for families on a low budget, because it provides a kitchen".
The Bad
While the majority of the reviews consulted for this analysis were positive, there were a few common complaints among them which included lack of concierge, noise transfer and lack of elevator.
Several reviewers were disappointed that the hotel did not provide a 24-hour reception. Guests are required to call in advance to arrange for check-in, which some lodgers felt to be inconvenient. Also, because the staff are not always on-site, some guests claimed their requests were not met in a timely fashion. It should be mentioned however, that several lodgers characterized the staff as friendly, attentive and helpful.
Noise disruptions were reported by some guests. They described being disturbed by creaky hardwood floors, as well as street and traffic noise in rooms facing Sherbrooke Street.
A few patrons complained that the hotel has no elevator. They described carrying heavy luggage up 2 or 3 flights of stairs, and recommended that lodgers with mobility issues keep that in mind when booking with this hotel.
Hotels.com guest reviews rated the hotel 3.2 out of 5 from 65 reviews.
Booking.com guest reviews rated the hotel 6.2 out of 10 from 29 reviews.
Expedia.com guest reviews rated the hotel 3.3 out of 5 with a 75% recommendation from 12 reviews.
The author called the hotel on February 16, 2013 to verify some information.
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Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
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