OverviewLocated above a Via and AMTRAK train station and connected to Montreal's underground city, Fairmont The Queen Elizabeth is geared towards business and vacation travellers who prefer a centrally-located, full-service hotel with an indoor pool and on-site dining.
This hotel has 1,037 air-conditioned guest rooms and suites, each offering cable TV, a coffeemaker, a mini-bar, a desk, a hair dryer and an iron and ironing board. Mini-fridges are available for an additional $20 per stay. Standard rooms offer one king, one queen or two double beds, while various suites offer additional amenities such as a separate bedroom, a sitting area with a sofabed, a kitchenette, a dining room, a jetted tub and a fireplace. Wheelchair-accessible rooms are also available upon request.
Hotel amenities include an indoor pool, a hot tub, a sauna, a spa, a fitness room, meeting/banquet facilities, a business centre, a beauty/barber shop and a gift shop. Wi-Fi is an additional $13.95 per day. Parking is available for $29 per night (departure prior to 4 pm), $22.75 for up to 12 hours and $5 per 20 minutes. Pets are permitted for $25 per pet per day.
On-site dining is offered at Le Montréalais Bistro (serving breakfast, lunch and dinner), Les Voyageurs Bar Lounge (serving lunch, dinner and late night snacks daily), and The Beaver Club, which serves dinner Thursday through Saturday. In addition, 24-hour room service is available.
The Country Club of Montreal is about a 15-minute drive southeast, while the Bell Centre is roughly a 7-minute walk southward. McGill University can be found 6 minutes away by car, and Pierre Elliott Trudeau International Airport (YUL) is approximately a 20-minute drive southeast of the hotel. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Wi-Fi, parking and pet fees, wheelchair accessible. (Call Date: May 16, 2013)
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, rooms and staff.
The hotel's location was praised by numerous lodgers. They found it to be close to the Bell Centre, the underground mall, shopping, McGill University, St. Catherine St., Old Montreal, several restaurants and local attractions.
Many guests enjoyed their accommodations at the hotel. They described their rooms as clean and well appointed, with comfortable beds, great city views and nice toiletries. Some lodgers were disappointed with their rooms, however (see below).
Several reviewers complimented the hotel's staff. They were characterized as helpful, bilingual and professional. Guests felt they provided an efficient check-in and check-out service.
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms, the value and noise transfer.
While the majority of guests were pleased with their clean and well appointed rooms, some reviewers had complaints about their accommodations. They reported small bathrooms, dated decor, worn carpets and old TVs.
Some lodgers were disappointed with the hotel's value. They found the added charge for Wi-Fi to be unnecessary and too expensive, the rooms to be overpriced for their size and decor, and the food and alcohol to be pricey.
Noise disruptions were mentioned by a few guests, who reported hearing doors slamming in the hallways, noise from adjacent rooms and noise in rooms located close to the elevators.
TripAdvisor.com guest reviews ranked the hotel #44 out of 169 Montreal hotels with an average rating of 4 out of 5 from 1,104 reviews.
Expedia.ca guest reviews rated the hotel 4.3 out of 5 with a 91% recommendation rate from 927 reviews.Booking.com
guest reviews rated the hotel 8.9 out of 10 from 80 reviews.The author called the hotel on May 16, 2013 to verify some information.