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Delta Centre-Ville

Delta Centre-Ville is a 4 star hotel in Montreal, Quebec, Canada 777 University Street, Montreal, QC, Canada
Estimated Price
$138
CAD
Photo 1 - Delta Centre-Ville, 777 University Street, Montreal, QC, Canada Show All Photos
Clean, comfortable hotel, with revolving rooftop restaurant and indoor heated pool
Pros 
  • Free wireless Internet in common areas, free wired Internet in rooms
  • Convenient location near highway, train station and convention centre
  • Interior access to metro system and Underground City
  • Revolving, rooftop restaurant
  • Indoor heated pool
Cons 
  • Free wireless Internet in common areas only
  • A few guest reviewers felt the hotel's amenities could have been improved

Other Hotels in the Area
Hilton Montreal Bonaventure (0.3 km)
W Montreal (0.3 km)
Hotel Gault (0.4 km)
Hotel Le St-James (0.4 km)
InterContinental Montreal (0.4 km)
St. Paul Hotel Montreal (0.5 km)
Fairmont The Queen Elizabeth (0.5 km)
Hotel Dauphin Montreal Downtown (0.5 km)
Le Westin Montreal (0.6 km)
Embassy Suites Montreal (0.6 km)
Le Square Phillips Hotel & Suites (0.6 km)
Hotel La Tour Centrale (0.6 km)

This Hotel is Near...
Aeroport de St-Hubert (11.0 km)
Montreal Casino (3.0 km)

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Editor's Analysis
Updated on Jul 16, 2012
Overview
The Delta Centre Ville is located on University Street, corner of St. Antoine Street, in downtown Montreal and is also connected to Montreal's famous 'Underground City'. 

The 30-floor hotel features a gym, spa, heated indoor pool, sauna and seasonal outdoor deck with lounge chairs. The hotel features two restaurants - a bar/bistro in the lobby and the Restaurant Tour de Ville, a revolving rooftop restaurant (open weekends only). 

Free wired Internet is available in the rooms and free wireless Internet is available in the common areas. There is an underground parking lot, which costs $24/day, including in and out privileges. The hotel features interior access to Montreal's 'Underground City' - an expansive network of shops and restaurants, as well as a metro station (Square Victoria). The hotel features 24 meeting rooms as well as a supervised children's play centre. 

The hotel's 711 guest rooms feature either one king or two queen-size pillow-top beds, 27-inch TVs with premium channels, pay-per-view movies and video check-out, plus coffeemakers, and cordless phones with voice mail. The rooms are in the process of being renovated. About 170 of the new 'Mode' rooms now feature flat screen TVs, new carpeting, new furniture, renovated bathrooms, and a 'Smartdesk' - a work desk with a panel for guests to plug in their computers and connect to the TV screen. The room renovations will be completed by 2014. 

The hotel is located right off the highway (Autoroute 20) and is about 20km from Pierre Elliott Trudeau International Airport. It is less than 1km from the train station (at Bonaventure metro station), and about 2.5km from the bus station (at Berri-UQAM metro station). The Palais de Congres convention centre is accessible from inside the hotel, and both Concordia and McGill University are roughly within a 20 minute walk (all distances and travel time estimates: Google Maps).
The Good
Overall, the hotel received many positive comments for its friendly service, clean rooms, and convenient location.

Staff at the hotel (the front desk agents, the porters, and the cleaning staff) recieved many positive comments in the guest reviews used in this analysis for being efficient, courteous and friendly. 

The rooms were described in many reviews as clean and comfortable. Many said that the maid service was excellent and that the beds were very comfortable. Those who had stayed in the recently renovated Mode rooms enjoyed the flat screen TV and modern work desk. 

The hotel's location, with its interior connection to the metro and to the city's popular shopping area, and close proximity to the train station and to the highway, was cited as convenient by many guest reviewers. As well, many guest reviewers enjoyed the ambience and view of the city in the hotel's revolving rooftop restaurant.

Several guest reviewers enjoyed the indoor heated pool. One guest travelling with small children appreciated the pool toys, and another guest travelling with a baby wrote that she was grateful for the front desk staff that gave her a bag of toys while she and her baby were at the check-in line. 

The Bad
Although the hotel received many positive comments about its staff, rooms and amenities, there were a few inconsistencies regarding these points, in the reviews used for this analysis. 

A few guests described their rooms as old and outdated, although the majority of these appeared to have stayed in the rooms which have not yet been renovated. As well, some guests wrote in their reviews that there was mould in the bathrooms. 

And while many guests enjoyed the heated indoor pool, particularly those looking to simply relax (or guests travelling with children), there were a few reviewers who described the pool as small and crowded and thus difficult for swimming laps. 

While many guests enjoyed the revolving rooftop restaurant, some felt that it was overpriced for the quality of food and that it should be open 7 days a week rather than just on weekends. 

A few other guest reviewers also had trouble connecting to the hotel's wireless Internet in the common areas and found the extra cost for wireless Internet in the rooms to be expensive.  
TripAdvisor.com reviewers ranked this hotel 59 of 168 in Montreal, and rated it  3.5 out of 5, based on 493 reviews.

Booking.com reviewers rated this hotel 8.2 on 10, based on 280 reviews.

Orbitz.com guest reviewers rated this hotel 3.9 out of 5, with an 87% recommendation rate, based on 39 reviews.
Editor's Analysis by Natalie W.
Analyzed by Natalie W.
Natalie has been to 5 of the 7 continents in search of the world's best climate and the greatest beach hammock...still searching.


Guest Reviews

7.5
Good

#78 out of 131
Guest Rating Explained
Rating: 7.5 / 10 Details

No. of guest reviews: 1280
Guest Recommended: Yes
Guest Ranking Explained

Delta Centre-Ville is #78 out of 131 hotels in Montreal ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Bianca from Gatineau, QC CA rated Delta Centre-Ville 9 out of 10 on April 10, 2011 Verified Guest Hotel Review

"Very nice hotel - very good value for money. I recommend it!"
"Went to Montreal with my 3 kids (under 12) for the weekend. We were very please with the location. Close to everything and quiet. Kids enjoyed the pool that was clean and warm. Our room was confortable. We had a wonderfull stay!"


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Hotel review by guest is Positive
Michael from Sherbrooke, QC CA rated Delta Centre-Ville 8 out of 10 on April 18, 2010 Verified Guest Hotel Review

"Nothing to report. Met my expectations."

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Hotel review by guest is Positive
Nicholas from Ventura, CA US rated Delta Centre-Ville 8 out of 10 on May 27, 2006 Verified Guest Hotel Review

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Hotel review by guest is Positive
Jinliang from Lund, SE rated Delta Centre-Ville 8 out of 10 on May 21, 2005 Verified Guest Hotel Review

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Hotel review by guest is Positive
Robert from Garden City, NY US rated Delta Centre-Ville 10 out of 10 on July 18, 2004 Verified Guest Hotel Review

"I am the former senior vice president of human resources of a major international hotel company. I know how important it is to receive feedback on hotel operations. I wanted you to know that your hotel staff is exceptional. Everyone I met was friendly, attentive and professional from the front desk staff to the staff running the lobby restaurant and bar. They went the extra mile to please each member of our group. Whatever you are doing to train and motivate your team, keep doing it. It's working magnificently!!"

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Hotel review by guest is Positive
Verified Guest from Garden City, NY US rated Delta Centre-Ville 9 out of 10 on July 18, 2004 Verified Guest Hotel Review

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Hotel review by guest is Positive
Carlton from Garden City, NY US rated Delta Centre-Ville 10 out of 10 on July 18, 2004 Verified Guest Hotel Review

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Hotel review by guest is Negative
Nicholas from Harrison, NJ US rated Delta Centre-Ville 4 out of 10 on May 16, 2004 Verified Guest Hotel Review

"The food was terrible and expensive. I've eaten better at truck stops. For a first rate hotel, you need to work on your menu. Charging guests $18 a night for parking is ridiculous. You would never see that in NYC."

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Hotel review by guest is Negative
Robert from Harrison, NJ US rated Delta Centre-Ville 4 out of 10 on May 16, 2004 Verified Guest Hotel Review

"The restaurant needs work. The menu is extremely limited. The food was greasy spoon quality with five star restaurant prices. There is a McDonald's a block away. You'd be better off with their fast food poison than Delta's restaurant."

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Hotel Address: 777 University Street, Montreal, QC, Canada

Overview & Amenities


Delta Centre-Ville

Amenities
  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Valet Parking
  • Tour Desk
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Convention Center
  • Banquet Facilities
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Security Guard
  • News Stand
  • ATM / Cash Machine
  • Mini Bar
  • Refrigerator
  • Cable / Satellite TV
  • Secretarial Service
  • In Room Movies
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Shops
  • Photocopier
  • Desk
  • Facsimile
  • Ballroom
  • Meeting Coordinator
  • Full-service catering
  • Ceremonies
  • Custom event planning available
  • Exhibit Space
  • Salon
  • Massage
  • Internet Connection (wireless)
  • Bathrobes
  • Shower
  • Pool Indoor
  • Kids Club
  • Games Available
  • Highchairs
  • Luggage Storage
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Self Laundry
  • Bedding/Pillow Choices

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Other Hotels
in Quebec by Delta

Delta Montreal Hotel (1.6 km)
Delta Trois-Rivieres (195.7 km)
Delta Sherbrooke (203.2 km)
Delta Quebec Hotel (371.0 km)
Delta Saguenay Hotel (592.6 km)

Nearby Cities
Longueuil (7.4 km)
Brossard (10.3 km)
Boucherville (12.8 km)
Laval (14.5 km)
Pointe Claire (19.5 km)

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