Comfort Inn AeroportComfort Inn AeroportComfort Inn AeroportComfort Inn AeroportComfort Inn AeroportComfort Inn AeroportComfort Inn AeroportComfort Inn AeroportComfort Inn AeroportComfort Inn Aeroport

Great staff and quiet rooms, some concerns with free breakfast and no elevator

Pros
  • Free Wi-Fi, free airport shuttle, free breakfast, free parking
  • Numerous guests praised the hotel's staff and customer service
  • Many reviewers enjoyed their spacious and quiet rooms
  • The hotel's location was considered close to the airport by several lodgers
Cons
  • Some guests were disappointed with the included breakfast
  • A few patrons complained about the hotel's lack of elevator
jump to full editor's analysis (below)
Freebies
Free Wi-fi
Free Breakfast
Free Shuttle
Free Parking
Rates & Availability
Editor's Analysis
Updated Jan 2, 2013
Overview
Located about 10 minutes from Lachine's Industrial Park area and roughly an 8-minute drive from Pierre Elliott Trudeau International Airport (YUL), the Comfort Inn Aeroport is geared towards business and vacation travellers who require an airport hotel close to downtown Montreal (roughly 19 km northeast).

This hotel has 98 air-conditioned guest rooms, all of which offer one king or two queen beds, free Wi-Fi, cable TV, a mini-fridge, a microwave, a desk, a hair dryer, and an iron and ironing board. Standard rooms provide two double beds, while rooms with one queen bed and a sitting area with a sofabed are also available. 

The hotel offers a business centre, free parking, a free continental breakfast, and a free roundtrip 24-hour airport shuttle (pre-booking required). Pets are permitted for a fee of $25 per night and the hotel is wheelchair accessible.

Nearby restaurants include Restaurant Focaccio (a 5-minute walk southwest), and Voyageur Restaurant (roughly a 5-minute drive from the hotel), while shopping can be found at Les Jardins Dorval (about 10 minutes south). The Comfort Inn Aeroport is approximately a 20-minute drive from downtown Montreal, the Bell Centre, and McGill University. 
(All distances and travel time estimates: Google Maps)

Verified with a front desk agent on January 1, 2013: Free Wi-Fi, free parking, pets permitted for $25 per night, and wheelchair accessible.

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The Good
The majority of reviews consulted for this analysis were positive with praise going to the hotel's staff, rooms, and location.

Many reviewers praised the hotel's staff. They were characterized as friendly, bilingual and accommodating, and one guest remarked they were, "genuinely interested in the guests comfort".

Numerous guests were pleased with their rooms while staying at this hotel. They described them as spacious, quiet, clean and bright, with comfortable beds, a good Wi-Fi signal and with character.

The hotel's location was mentioned positively by several lodgers. They found it to be close to the airport, highway access and Dorval Via Rail. It was mentioned however, that there was not much within walking distance to the hotel, so a vehicle would be an asset while staying here.
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The Bad
While most of the reviews consulted for this analysis were positive, there were a few common complaints among them, which included the free breakfast, the lack of elevator, and the pet-friendly rooms.

While several guests were pleased with the inclusion of the free breakfast in their room rate, some reviewers found it disappointing. These guests complained the breakfast room was too small, that the coffee was not located in the breakfast room (it is served in the lobby), and that it started too late for their liking (7 am). The breakfast's variety was also considered too limited for some guests.

A few reviewers found the hotel's lack of elevator to be an inconvenience. They described carrying heavy luggage to their second floor rooms without assistance from the staff.

The hotel assigns those lodgers with pets to smoking rooms. These guests found the odour in these rooms to be very uncomfortable. 
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Show Sources
Sources
Booking.com guest reviews rated the hotel 7.8 out of 10 from 99 reviews.

TripAdvisor.com guest reviews ranked the hotel #6 out of 7 Dorval hotels from 37 reviews.

Expedia.ca guest reviews rated the hotel 3.7 out of 5 with a 76% recommendation rate from 49 reviews.

Verified with a front desk agent on January 1, 2013: Free Wi-Fi, free parking, pets permitted for $25 per night, and wheelchair accessible.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
6.8
Fair

Rated 6.8/10 based on 278 reviews

Ranked #119 out of 162 hotels in Montreal

Map Marker Comfort Inn Aeroport
340 Avenue Michel Jasmin (Off Cote De Liesse), Montreal, QC