OverviewLocated at the entrance of Pierre Elliot Trudeau International Airport (YUL), the Best Western Plus Montreal Airport offers travellers a 24-hour complimentary shuttle, as well as Sleep and Fly options. The property is 100% non-smoking. Check-in is at 2:00pm; check-out is at 12:00pm.
Room options include standard, deluxe or suites. Guests can expect 42-inch flatscreen TV's, coffee makers, free WiFi, hair dryers, irons and ironing boards and hypoallergenic bedding in all rooms. Amenities include an indoor pool, a gym and a steam room (7:00am-11:00pm daily). The free airport shuttle runs every half hour from the hotel; there is an automatic pick up at the airport every 15-20 minutes. Guests needing a ride from the train station must call ahead.
There is a complimentary deluxe continental breakfast available (6:00am-10:00am daily). Additionally, guests have a couple of dining options on the premises: Le Voyageur Restaurant (open for lunch and dinner, 11:30am-2:30pm and 5:00pm-10:00pm daily), Le Voyageur Lounge (5:00pm-12:00am daily) and Cafe en Route (open for breakfast and lunch, 6:00am-2:00pm daily). Room Service is also available from 5:00pm-10:00pm daily.
Nearby attractions include YUL (1.6km), Via Rail Station (1.5km), downtown Montreal city centre (20km), Old Montreal (19.7km), Olympic Stadium (23.4km), Casino de Montreal (24km) and Botanical Gardens (22.9km) (distances: Google Maps).
Confirmed with a front desk agent: shuttle, Sleep & Fly, continental breakfast and pool/gym hours.
The GoodGuests were pleased to have access to a 24-hr complimentary shuttle, as many found it convenient. Several guests found the hotel clean and the staff friendly. Several guests also mentioned that hotel was well-located in relation to both YUL and the train station.
Many guests seemed to be staying at the hotel for the purpose of a one-night layover, either before or after a flight/train voyage. They indicated that it was very helpful to have 24-hr access to a shuttle, and also found it convenient that they were close by the airport/train station.
Several guests found the rooms to be clean and well-appointed, and for the most part received attentive service from the staff.
Other guests found the beds were comfortable, enjoyed the complimentary breakfast and felt that they received good value for the price they paid.
The Bad
Ongoing construction around the hotel made it difficult to find and to access according to a number of guests. Shuttle pick up was an issue for some guests, and some others found having the Sleep & Fly parking located off-site inconvenient. In terms of the hotel itself, some guests found the bathrooms to be small.
While many guests appreciated having a 24-hr shuttle available, a few ran into problems trying to call to arrange a pick up with the reservation service. Some other guests did not like having to wait outside for the shuttle, especially when the weather was inclement.
Having a Sleep & Fly option was appreciated by many guests, but having to take another shuttle bus to get to their car was not convenient, according to a number of guests.
While several guests found the rooms to be comfortable, a few felt the bathrooms were small, and some did not like that sinks were actually located outside of the bathroom.
Other complaints from guests included the pool being too small and shallow, issues with the staff, and a crowded breakfast area. In addition, some guests found an unpleasant odour in their rooms.
Confirmed with a front desk agent: shuttle, Sleep & Fly, continental breakfast and pool/gym hours.
Orbitz.com guest reviewers rated this hotel 3.8 out of 5, based on 15 reviews. 87% would recommend to a friend.
TripAdvisor.com guest reviewers ranked this hotel #4 out of 7 Dorval hotels, based on 115 reviews.
Hotels.com guest reviewers rated this hotel 3.7 out of 5, based on 81 reviews.
Booking.com guest reviewers rated this hotel 8.2 out of 10, based on 433 reviews.
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Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
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