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Appartements Trylon

6.6 | Fair

Great urban location and well-equipped rooms, but concerns with noise and elevators

Pros
  • Free Wi-Fi and wired internet
  • Many guests praised the hotel's location
  • The hotel's rooms were a source of numerous compliments by reviewers
  • Several lodgers were pleased with the level of customer service they received during their stay
Cons
  • Some guests reported noise transfer from guests in adjacent rooms and street noise
  • The hotel's elevators were reported as slow by some reviewers
  • Some lodgers were disappointed that housekeeping was not included in the room rates
jump to full editor's analysis (below)
Freebies
Free Wi-fi
Free Internet
Rates & Availability
Editor's Analysis
Updated Feb 12, 2013
Overview
Located in Montreal's city centre and about a 5-minute walk to the Place D'Arts metro station, the Appartements Trylon is popular with business and vacation travellers who require a pet-friendly apartment-style hotel offering short and long-term stays with easy public transit access.

This hotel has 150 air-conditioned suites, each offering free Wi-Fi, cable TV, a full kitchen, a dining area, a desk, an iron and ironing board and a hair dryer. Studios offer one double bed, while one-bedroom suites offer a separate bedroom and a living room with a sofabed. 

Housekeeping services are available for an additional $50 per day, and parking is available for $15 per day. Pets are permitted for an additional $1 per pet per day, and the hotel does not offer wheelchair accessible rooms.

Hotel amenities include an indoor saltwater pool, a dry sauna, a fitness room, a business centre, laundry facilities, a lounge, and a rooftop terrace. Nearby restaurants include Amelio's (a 1-minute walk westward), and Pizza Ben which can be found about a 2-minute walk east of the hotel. Shopping is offered at the Desjardins Complexe, which is a 4-minute drive east.

Molson Stadium is approximately a 17-minute walk east, while the Museum of Contemporary Art is about an 8-minute walk southeast. Just For Laughs is a 6-minute walk northward, and Pierre Elliott Trudeau International Airport (YUL) is roughly 25-minute drive southwest of the hotel. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi/wired internet, pets permitted for an additional $1/day per pet, housekeeping $50/day parking $15/day. (Call date: February 4, 2013).
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The Good
The majority of reviews consulted for this analysis were positive with much praise going to the hotel's location, rooms, and staff.

Many guests praised the hotel's location. They found it to be close to nightlife, restaurants, shopping, a grocery store, public transit, Place D'Arts and old Montreal. It was mentioned that many things were within walking distance of the hotel.

The hotel's rooms were a source of many compliments by reviewers. They were described as well-equipped, comfortable, functional and spacious, with beautiful views of Montreal and the St. Lawrence River. It should be noted however, that a couple of guests found their beds to uncomfortable, and a few others felt the decor needed refreshing.

Several lodgers were pleased with the level of customer service they received during their stay. They were characterized as friendly, helpful and efficient.
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The Bad
While the majority of the reviews consulted for this analysis were positive, there were a few common complaints among them which included noise transfer, the elevators, and the lack of housekeeping services.

Some guests complained of noise disturbances during their stay. They reported being able to hear guests in adjacent rooms and the hallways, street and traffic noise, and noisy elevators. Most reviewers however, reported quiet stays at the hotel.

The hotel's elevators were a source of disappointment to a some reviewers. They found them to be very slow, and mentioned having to wait for lengthy periods for them to arrive.

Some lodgers were displeased with the fact that housekeeping services are not included in the hotel's rates. Cleaning services are offered for an additional fee of $50 per day upon request.
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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #22 out of 66 Specialty lodging in Montreal from 38 reviews.

Booking.com guest reviews rated the hotel 8.1 out of 10 from 69 reviews.

The author called the hotel on February 4, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
6.6
Fair

Rated 6.6/10 based on 50 reviews

Ranked #125 out of 163 hotels in Montreal

Location
Map Marker Appartements Trylon
3463 Sainte Famille, Montreal, QC