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Auberge Montebello

6.6 | Fair
MAP

Good value Montebello inn with outdoor pool, free breakfast and charming rooms

Pros
  • Free amenities: Wi-Fi, continental breakfast, parking
  • Many guests were pleased with the level of customer service they received
  • Guests said the rooms were comfortable and clean and the hotel was well maintained
  • Some guests enjoyed views of the Ottawa River
  • Several guests were pleased with the value and room rates
  • Some guests found the location handy to the main highway and restaurants
Cons
  • No elevator
  • A few guests mentioned that the hotel is dated
  • Some guests felt the breakfast was too basic
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated May 8, 2015
Overview
Originally a Victorian mansion overlooking the Ottawa River near the town centre of Montebello, the Auberge Montebello is suited to business or vacation travellers who prefer an economical and historical inn with on-site dining. The private marina allows guests to arrive by boat, while its location near to Highway 148 provides easy access for road travellers.

The inn has 44 air-conditioned and non-smoking guest rooms and suites, each offering free Wi-Fi, a coffeemaker, cable TV, a desk and a hair dryer. Rooms are configured with 2 double, 2 queen, 1 queen or 1 king size bed. Some rooms come with a sofa table and chairs or a balcony. 

A free continental breakfast with hot waffles is available to all guests. On-site dining is provided at Le Rouge 20, which serves dinner daily. Lunch is available for groups of 10 or more that reserve ahead. 

The hotel also offers free parking, a seasonal heated outdoor pool, a rooftop hot tub, a garden, a fitness room, meeting/conference space and bike rentals. There is no elevator at the inn. Pets are allowed for $20 per day in certain rooms.

The Plaisance National Park, featuring waterfalls, can be found about a 17-minute drive from the hotel. Omega Park is a 15-minute drive away. Manoir Papineau National Historic Site, which offers boat cruises, is a 4-minute drive away.  Downtown Ottawa is just under a one-hour drive away, and Ottawa MacDonald-Cartier Airport (YOW) is roughly a 1-hour and 9-minute drive away. (All travel time estimates: Google Maps)

Confirmed with the front desk on May 8, 2015: pets are welcome in certain rooms for $20 per day and all rooms are non-smoking
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The Good
The majority of recent reviews consulted for this editorial were positive and many guests praised the hotel's staff, rooms and overall value.

Numerous lodgers really enjoyed the hotel's staff or owners finding them to be very gentle and personable. One guest seemed to sum it up for all when he said "their service is excellent and the staff is great".

The hotel's accommodations were praised by many reviewers. They were described as spacious, clean and well equipped, with comfortable beds and nice views of the Ottawa River.

Several guests found the hotel to provide good value. They found the rates to be affordable, and cited the free breakfast as contributing to the hotel's worth. One guest thought that the price was just right.

The hotel's location was also praised by some reviewers, who found it to be peaceful and close to restaurants, Omega Park, Manoir Papineau National Historic Site and downtown Montebello.
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The Bad
While the majority of recent reviews read for this report were positive, there were a few complaints found in the reviews.

A few guests mentioned that the hotel was somewhat dated, although several acknowledged ongoing upkeep and renovations and one guest pointed out that his bathroom was updated and a nice surprise for the age of the hotel. One guest (in 2014) mentioned that the carpets in the hallways and paintings on the walls could use an update.

A couple of guests felt the breakfast was too basic and occasionally a guest would complain about being given a room that had not been thoroughly cleaned or serviced from prior guests.
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Show Sources
Sources
Booking.com guests reviews rated the hotel 7.3 out of 10 from 126 reviews.

TripAdvisor.com guest reviews ranked the hotel #4 out of 5 Montebello B&B and Inns with an average rating of 2.5 out of 5 from 38 reviews.

Expedia.ca guest reviews rated the hotel 3.5 out of 5 with an 92% recommendation rate from 146 reviews.


Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
6.6
Fair
#
2 / out of 3
hotels in Montebello

Rated 6.6/10 based on 424 reviews

Ranked #2 out of 3 hotels in Montebello

424
Map Marker Auberge Montebello
676 Rue Notre Dame, Montebello, QC