OverviewThis hotel is situated in the pedestrian village with shops and restaurants within a 15-minute walk, making this property a good choice for those who want a centrally located hotel with amenities accessible by foot. Skiers should note that this hotel is about 3 minutes away on foot from the nearest ski lift and features ski storage.
Each room comes with a microwave, a mini-fridge, new flat screen LCD TV, a hair dryer, a sofabed, a coffeemaker and individual climate control. Deluxe suites with luxury amenities such as a full kitchen, fireplace and a deck or patio are available.
Wi-Fi is available for a daily surcharge of $12 per day. Smoking rooms are available. This hotel features wheelchair accessibility.
Underground parking is on site and available for a fee of $12 per night. Pets are not permitted to stay at this hotel.
Amenities include a seasonal outdoor heated pool, an indoor and outdoor hot tub, a sauna, a fitness centre, meeting space, guest laundry, a games room, dry cleaning service, bike racks and ski storage. Reception is staffed 24 hours.
Several restaurants are within a 15-minute walk like Restaurant Coco Pazzo, Aux Truffes Restaurant and Creperie Catherine. Shops are within a 4-minute walk of the hotel, including Magasin General (general store), Tremblant Co. and Roots. Galerie Soutana (art gallery) is a 2-minute drive or an 11-minute walk. Golf is available at Le Geant and Le Diable, both a 15-minute walk from the hotel or 3-minute car ride. (All driving and walking estimates: Google Maps)
Verified with the front desk March 8, 2013: parking surcharge, Wi-Fi surcharge, pet policy, fitness centre and whirlpool.
The GoodGenerally, guests were happy with their stay and most of the feedback consulted for this hotel was positive. Guests complimented the location, the staff, the rooms and the room rates.
Many reviewers liked the hotel's proximity to the gondola, shops and restaurants. Several guests felt it was perfectly located for convenient access to these features and would recommend this hotel to others for this reason.
The staff received praise from many guests and were described as friendly and accommodating. Some guests thought the front desk was knowledgeable while a few guests thought the staff went out of their way to exceed expectations.
According to several guests, the rooms were clean, spacious and had a good layout. Some guests thought the rooms were well equipped. However, there were some mixed reviews and opposing opinions about this (see below). Additionally, some reviewers thought the hotel offered good amenities, specifically the two whirlpools.
Some guests thought the room rates were more than fair compared to others in the area.
The Bad
As mentioned above, the majority of comments regarding this hotel were positive. However, there were some common complaints from guests about noise, the elevators and the decor.
The biggest complaint among reviewers was about noise from other guests. Several reviewers claimed that the hotel catered to a younger demographic and these guests were disturbed throughout the night due to noise transfer from neighbouring rooms.
Some guests grumbled about long wait times for the elevators. One reviewer thought the elevator was slow in general while another thought there should have been more than two elevators to service the entire hotel.
Although most of the comments regarding the rooms were positive, some guests felt the room decor was dated and the furnishings could use upgrades.
Hotels.com rated this hotel 4.3 out of 5 based on 49 reviews.
Expedia.ca rated this property 4.2 out of 5 based on 38 reviews with an 89% recommendation rate.
TripAdvisor.com ranked this hotel #10 out of 32 hotels in Mont Tremblant based on 150 reviews with an average rating of 4 out of 5.
The author called the hotel on March 8, 2013 to verify some information.
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Analyzed by Jennee R.
Jennee loves to travel and loves to live vicariously through others to help them find the right place to rest their heads while away from home.
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