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Homewood Suites Mont-Tremblant

Homewood Suites Mont-Tremblant is a 4 star hotel in Mont Tremblant, Quebec, Canada 3035 CH de la Chapelle, Mont Tremblant, QC, Canada
Estimated Price
$196
CAD
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Guest Reviews
Amenities
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Suite-style rooms with free Wi-Fi and full kitchens, 1-min walk to Gondola Lift Station

Pros 
  • Free Wi-Fi and wired internet and free breakfast
  • The hotel was centrally located and provided direct access to the ski slopes, according to many reviewers
  • According to many guests, the rooms were clean, comfortable and spacious
  • The staff were frequently complimented for being friendly and caring by several guests
  • The breakfast had good variety and was enjoyable, said some guests
Cons 
  • Some guests complained about loud heating units in their rooms

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Editor's Analysis
Updated on Mar 28, 2013
Overview
This hotel is situated in the tourist village of Mont Tremblant and is a 1-minute walk from the Gondola Lift Station, making this a popular choice with leisure travellers who want direct access to the slopes and those who want a centrally located hotel.

Each one- or two-bedroom suite features a full kitchen (microwave, refrigerator, stove and dishwasher), a separate living room, cable TV, a fireplace, an iron and ironing board, a desk and chair, a clock radio, a hair dryer and individual climate control. Free Wi-Fi and wired internet is available with all rooms. Smoking rooms are available. High chairs and playpens are available.

A complimentary hot breakfast is offered and parking is available on site for $12 a night. Complimentary dinner and drinks are offered Monday through Thursday.

Pets are not permitted to stay at this hotel and neither are service animals. However, the property offers wheelchair-accessible rooms, parking, meeting facilities and elevators. The entrance and public areas are also wheelchair-accessible. Elevators feature braille buttons and there are visual alarms for the hearing impaired in rooms, hallways and public areas.

Other hotel features include an outdoor year-round whirlpool, sauna, pool, guest laundry, playground, dry cleaning service, babysitting services and fax and copy services. There are also tracks, trails and bicycle rentals.

This hotel is located in Mont Tremblant's pedestrian village, which features 50 bistros and restaurants, such as Aux Truffes Restaurant, Coco Pazzo and Creperie Catherine, all 4 minutes away on foot or a 1-minute drive from the hotel. Casino Mont Tremblant is a 17-minute drive from the hotel and two golf courses, Le Geant and Le Diable, are a 3-minute drive away or about 16 minutes away on foot. (All driving and walking estimates: Google Maps)

Confirmed with a front desk agent March 8, 2013: free Wi-Fi and wired internet, free breakfast, parking fees and pet policy. 
The Good
The positive reviews greatly outnumbered the negative reviews. Guests were generally happy with their stays and claimed they would return. Reviewers praised the location, the rooms, the staff and the breakfast. 

The location was the biggest draw for many guests. They thought the hotel was centrally located and liked that the location provided direct access to the ski slopes.

Many guests spoke favourably of the rooms and described them as clean, comfortable and spacious. Some guests also felt the rooms had a good layout. However, there were mixed reviews about room cleanliness (see below).

The staff received praise from several reviewers and were described as friendly and caring. Customer service was described as efficient. Several guests mentioned that the staff at the front desk seemed to show genuine interest in whether or not they enjoyed their stay.

According to some guests, the breakfast was good and offered a nice variety.

Additionally, some guests liked that the parking was underground and was easily accessible while others thought the beds were comfortable.

The Bad
As mentioned above, the majority of reviews for this hotel were positive with very few negative reviews. However, there were some common complaints from guests about the in-room climate control and room cleanliness.

Some guests complained about noisy heating units in their rooms.

While most of the feedback regarding room cleanliness was positive, some guests complained about the housekeeping service and felt it was disappointing. One reviewer claimed that housekeeping did the "bare minimum" while another said the service was below par.
Expedia.ca rated this hotel 4.5 out of 5 based on 125 reviews, with a 98% recommendation rate.

TripAdvisor.com ranked this hotel #4 out of 32 hotels in Mont Tremblant based on 270 reviews and an average rating of 4 out of 5.

Booking.com rated this hotel 9.2 out of 10 based on 91 reviews.

The author called the hotel on March 8, 2013 to verify some information.
Editor's Analysis by Jennee R.
Analyzed by Jennee R.
Jennee loves to travel and loves to live vicariously through others to help them find the right place to rest their heads while away from home.


Guest Reviews
8.6
Very Good

#14 out of 36
Guest Rating Explained
Rating: 8.6 / 10 Details

No. of guest reviews: 428
Guest Recommended: Yes
Guest Ranking Explained

Homewood Suites Mont-Tremblant is #14 out of 36 hotels in Mont Tremblant ranked by the ratings provided by guests.
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Show older reviews
Hotel review by guest is Positive
Brian from Ottawa, ON CA rated Homewood Suites Mont-Tremblant 8 out of 10 on March 20, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Denise from Oakville, ON CA rated Homewood Suites Mont-Tremblant 8 out of 10 on March 19, 2004 Verified Guest Hotel Review

"We were at the hotel during spring break. There was only one person on the desk and the phone rang constantly, the pressure showed a little when we were checking in."


Amenities

  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Airport shuttle
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Tennis Courts
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Meeting Rooms
  • Laundry service
  • Bicycle Rental
  • Casino
  • Garden
  • Golf Course (nearby)
  • Cycling
  • Nightclubs
  • Water Activities
  • Fishing
  • Golf (miniature)
  • Horse Riding
  • Playground
  • Canoeing
  • Hiking
  • Photocopier
  • Ticket Service
  • Jacuzzi
  • Spa & Wellness Centre
  • Child Pool
  • Luggage Storage
  • Express Check-In/Check-Out
  • Self Laundry

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Other hotel options in Mont Tremblant:
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8.2 Very Good
Le Grand Lodge Mont Tremblant
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8.8 Very Good
Le Boise Du Lac
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Sometimes Less Expensive
8.9 Very Good
Le Sommet des Neiges Tremblant
C$191


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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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