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Ermitage Du Lac Tremblant

Ermitage Du Lac Tremblant is a 4 star hotel in Mont Tremblant, Quebec, Canada 150 Chemin Du Cure Deslauriers, Mont Tremblant, QC, Canada
Estimated Price
$219
CAD
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Guest Reviews
Amenities
Booking Information


Great rooms and location, some concerns with additional fees and room rates

Pros 
  • Free continental breakfast, free Wi-Fi, free ski storage
  • Many lodgers praised their well-equipped and comfortable rooms
  • Numerous patrons were pleased with the hotel's location, and found it close to skiing, shopping and restaurants
  • The hotel's staff were characterized as helpful, friendly and knowledgeable
Cons 
  • Some guests felt that parking should have been included in the room rates
  • The breakfast area was described as too small by some reviewers
  • Noise disturbances were reported by a few lodgers

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Editor's Analysis
Updated on Mar 13, 2014
Overview
The Ermitage is located in the pedestrian village of Mont Tremblant, overlooking Mirror Lake. It's the newest property at the village and located a 3-minute walk to the cable car and only 1-minute to Casey's Resto Bar. This boutique hotel is suited to vacation travellers who desire kitchen facilities and a hotel within walking distance to area ski hills.

This non-smoking hotel has 69 air-conditioned suites, all of which offer free Wi-Fi cable TV, a kitchenette, a CD player, a hair dryer, a bathrobe for each guest, and an iron and ironing board. Standard rooms offer one queen bed and a living area with a sofabed, while various one, two and three-bedroom suites are also available and feature additional amenities such as a full kitchen, a balcony, and a gas fireplace.

Hotel amenities include a seasonal outdoor pool, a outdoor hot tub, a children's indoor play room and outdoor play area, ski in-ski out service, ski storage lockers, a business centre, a fitness room, and meeting/conference space. Parking is available for an additional fee of $12 per day. The hotel does not offer wheelchair accessible rooms, and pets are not permitted. A free buffet continental breakfast is offered to all guests of the hotel.

Nearby restaurants include Casey's Resto Bar and Spag & Co (a 1-minute walk) and the Avalanche Bistro and Creperie Catherine, which are both a 5-minute walk from the hotel. Golf Tremblant featuring 4 different golf courses is a 9-minute drive from the hotel.
Mont Tremblant International Airport (YTM) is about a 1-hour drive north. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Parking $12/day, pets not permitted. (Call date: February 3, 2013).
The Good
The majority of reviews consulted for this analysis were positive with much praise going to the hotel's rooms, location and staff.

Many lodgers were pleased with their accommodations at this hotel. They described their rooms as clean, functional and well-equipped, with good quality furniture, nice lake views, and comfortable beds and pillows. It should be noted however, that some guests complained of not enough dresser and closet space for clothing storage.

The hotel's location was a source of numerous compliments by reviewers. It was found to be very close to the gondola which take skiers to Mont Tremblant ski lifts, within walking distance to restaurants and shopping, and beside an ice skating rink. One guest remarked the hotel was, "in the pedestrian village, but slightly set back to ensure tranquility".

Several guests praised the hotel's staff. They were characterized as pleasant, knowledgeable, bilingual, and were reported to provide "exceptional service".

The Bad
While most of the reviews consulted for this analysis were positive, there were a few common complaints among them about the cost, the free breakfast, and noise transfer.

Some guests were disappointed with the cost of the hotel. They mentioned that because the rates already seemed expensive, the extra parking and Wi-Fi charges (each $12/day), should have been included in the price.

While most reviewers were pleased with the quality and selection of the cold breakfast buffet, some guests complained there were no hot items, and that the breakfast seating area was too small to accommodate the number of guests partaking. It should be noted however that trays are provided so patrons can eat in their rooms if they prefer.

Noise disturbances were reported by a few guests. They mentioned being able to hear other guests stomping overhead, doors slamming, and children crying. Most reviewers however, found their rooms to be quiet.
TripAdvisor.com guest reviews ranked the hotel #5 out of 32 Mont Tremblant hotels from 128 reviews.

Expedia.com guest reviews rated the hotel 4.6 out of 5 with a 91% recommendation from 32 reviews.

Booking.com guest reviews rated the hotel 8.6 out of 10 from 29 reviews.

The author called the hotel on February 3, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.


Guest Reviews
8.3
Very Good

#18 out of 36
Guest Rating Explained
Rating: 8.3 / 10
No. of guest reviews: 216
Guest Ranking Explained

Ermitage Du Lac Tremblant is #18 out of 36 hotels in Mont Tremblant ranked by the ratings provided by guests.


Amenities

  • Business Center
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Airport shuttle
  • Tour Desk
  • Massage / Beauty Centre
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Tennis Courts
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Meeting Rooms
  • Kitchenette
  • CD Player
  • Laundry service
  • Spa bath / Jacuzzi
  • Bicycle Rental
  • Casino
  • Golf Course (nearby)
  • Beach (Nearby)
  • Cycling
  • Water Activities
  • Fishing
  • Golf (miniature)
  • Horse Riding
  • Playground
  • Canoeing
  • Hiking
  • Photocopier
  • Jacuzzi
  • Massage
  • Spa & Wellness Centre
  • Internet Connection (wireless)
  • Pool Outdoor
  • Games Available
  • Luggage Storage
  • Self Laundry
  • Free Parking

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Other hotel options in Mont Tremblant:
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7.5 Good
Le Kandahar
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Higher Rated By Guests
8.4 Very Good
La Place Saint Bernard Les Suites Mont Tremblant
C$127
Sometimes Less Expensive
8.5 Very Good
Fairmont Tremblant
C$202


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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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