OverviewLocated about a 5-minute walk from Mirror Lake and a 7-minute walk from Mont Tremblant Ski Resort, the Ermitage Du Lac Tremblant is suited to vacation travellers who prefer a boutique-style hotel offering extended kitchen facilities within walking distance to area ski hills.
This non-smoking hotel has 69 air-conditioned suites, all of which offer cable TV, a kitchenette, a CD player, a hair dryer, a bathrobe for each guest, and an iron and ironing board. Standard rooms offer one queen bed and a living area with a sofabed, while various one, two and three-bedroom suites are also available and feature additional amenities such as a full kitchen, a balcony, and a gas fireplace.
Hotel amenities include a seasonal outdoor pool, a hot tub, ski in-ski out service, a private beach, a business centre, a fitness room, and meeting/conference space. Parking and Wi-Fi are each available for an additional fee of $12 per day. The hotel does not offer wheelchair accessible rooms, and pets are not permitted.
A free continental breakfast is offered to all guests daily, and other nearby restaurants include Quintessence and Creperie Catherine, which are both a 1-minute drive north of the hotel. Shopping can be found roughly 15 minutes south by car at Petit Hameau St. Jovite.
Convention Centre Tremblant is located across the street from the Ermitage Du Lac Tremblant, while Scandinave Spa is a 7-minute drive southward. Casino Mont Tremblant is a 6-minute drive southeast, and Mont Tremblant International Airport (YTM) is about a 1-hour drive north. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Wi-Fi $12/day, parking $12/day, pets not permitted. (Call date: February 3, 2013).
The GoodThe majority of reviews consulted for this analysis were positive with much praise going to the hotel's rooms, location and staff.
Many lodgers were pleased with their accommodations at this hotel. They described their rooms as clean, functional and well-equipped, with good quality furniture, nice lake views, and comfortable beds and pillows. It should be noted however, that some guests complained of not enough dresser and closet space for clothing storage.
The hotel's location was a source of numerous compliments by reviewers. It was found to be very close to the gondola which take skiers to Mont Tremblant ski lifts, within walking distance to restaurants and shopping, and beside an ice skating rink. One guest remarked the hotel was, "in the pedestrian village, but slightly set back to ensure tranquility".
Several guests praised the hotel's staff. They were characterized as pleasant, knowledgeable, bilingual, and were reported to provide "exceptional service".
The Bad
While most of the reviews consulted for this analysis were positive, there were a few common complaints among them about the cost, the free breakfast, and noise transfer.
Some guests were disappointed with the cost of the hotel. They mentioned that because the rates already seemed expensive, the extra parking and Wi-Fi charges (each $12/day), should have been included in the price.
While most reviewers were pleased with the quality and selection of the cold breakfast buffet, some guests complained there were no hot items, and that the breakfast seating area was too small to accommodate the number of guests partaking. It should be noted however that trays are provided so patrons can eat in their rooms if they prefer.
Noise disturbances were reported by a few guests. They mentioned being able to hear other guests stomping overhead, doors slamming, and children crying. Most reviewers however, found their rooms to be quiet.
TripAdvisor.com guest reviews ranked the hotel #5 out of 32 Mont Tremblant hotels from 128 reviews.
Expedia.com guest reviews rated the hotel 4.6 out of 5 with a 91% recommendation from 32 reviews.
Booking.com guest reviews rated the hotel 8.6 out of 10 from 29 reviews.
The author called the hotel on February 3, 2013 to verify some information.
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Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
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