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Auberge du Grand Lac

7.7 | Good
MAP

Quaint and centrally located Magog hotel near boutiques and restaurants with free parking

Pros
  • Free Wi-Fi, free parking
  • Many guests praised the hotel for its central location and proximity to shopping and restaurants
  • Numerous reviewers were pleased with the level of customer service they received
  • The hotel's food was complimented for its quality by several lodgers
Cons
  • Noise transfer was reported by a few reviewers
  • A few lodgers reported old and worn carpets in their rooms
  • Some guests felt the hotel was overpriced and should have included a free breakfast, although others found the prices comparable to other hotels in town
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Oct 22, 2014
Overview
Located in the city of Magog near to restaurants and boutique shopping, beside the Magog River and on Highway 247, The Auberge du Grand Lac is suited to visitors who prefer centrally-located boutique-style accommodations with highway access and an on-site restaurant.

This non-smoking hotel has 24 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a desk, an iron and ironing board and a hair dryer. Standard rooms offer two double beds, while one room with a king bed is available and provides a sitting area with a sofabed. 

The hotel also offers dining at The Lan Restaurant, which features Asian cuisine and serves dinner daily and lunch on weekdays, as well as a rooftop terrace and free parking. Pets are not permitted, and the hotel offers wheelchair accessibility.

Mont-Orford National Park, which features skiing, is about a 9-minute drive away, while Magog's city centre is roughly a 12-minute walk from the hotel. The International Museum of Na├»ve Art Magog is a 4-minute walk north, and Sherbrooke Airport (YSC) is approximately a 40-minute drive northeast. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted. (Call Date: March 27, 2013)
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The Good
The majority of critiques consulted for this analysis were positive, with much praise going to the hotel's location, staff and food.

Numerous reviewers praised the hotel's location. They found it to be central and within walking distance of downtown Magog, as well as close to shopping, restaurants and the Magog River.

The hotel's staff were the source of many compliments by lodgers, who characterized them as friendly, efficient and accommodating. One guest mentioned they were helpful in providing tips and recommendations for activities and amenities in the town and surrounding area. Another reviewer described the service at the reception desk and the restaurant as impeccable.

Several guests were pleased with the hotel's restaurant. They described the food as good and awesome, and one guest claimed the meals there were unforgettable. 

Some reviewers were satisfied with their rooms, describing them as spacious and clean with comfortable beds. It should be noted however that a few guests had issues with their rooms (see below).
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The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the value, noise transfer and the carpets.

Some reviewers were disappointed with the hotel's value. They found the accommodations to be overpriced and expensive, and were disappointed that the hotel does not include breakfast in the price. The hotel's lack of amenities such as a pool or hot tub were also mentioned as factors that took away from the hotel's worth.

Noise transfer was reported by a few reviewers, who complained about hearing guests in adjacent rooms, as well as noisy plumbing and in-room air conditioning units.

While the majority of guests found their rooms to be spacious and clean, a few lodgers reported stained and worn carpets in their rooms, and felt they should be replaced.
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Show Sources
Sources
Booking.com guest reviews rated the hotel 8 out of 10 from 94 reviews.

TripAdvisor.com guest reviews ranked the hotel #4 out of 11 Magog hotels from 38 guest reviews with an average rating of 3.5 out of 5.

The author called the hotel on March 27, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
7.7
Good
#
4 / out of 8
hotels in Magog

Rated 7.7/10 based on 300 reviews

Ranked #4 out of 8 hotels in Magog

300
Location
  • Sherbrooke Airport (41.4 km)
Map Marker Auberge du Grand Lac
40 Merry Sud, Magog, QC