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3-min. drive from town centre, guests described clean & comfortable rooms

Pros
  • Free Wi-Fi and free parking
  • Many guests described their rooms as clean and comfortable
  • The staff were frequently complimented for their friendly service
  • Many reviewers found the location convenient for accessing the town centre area
  • Several guests said that their rooms were quiet
Cons
  • A couple of guests thought that this hotel did not offer good value for the money they spent
  • A couple of reviewers were not comfortable with the locking mechanism on the guest room doors
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Feb 27, 2014
Overview
This hotel is situated along Highway 112 and is a 3-minute drive from the town centre area. The town centre includes shopping, dining and the Golf du Mont-Orford. This property is well located for guests looking to explore the town area by car.

All rooms are smoke free and include free Wi-Fi, a TV, a mini-fridge, a microwave, a coffeemaker and air conditioning. Select rooms also include a full kitchen or a jetted tub and a fireplace. Wheelchair-accessible rooms are available.

This property also offers two private cottages that are both equipped with a fireplace, a jetted tub and two bedrooms.

Free parking is available on site and pets are permitted in select rooms for an additional fee of $10 per night.

A breakfast is served daily for an additional fee of $7 or $9 (depending on the meal selected). 

Other on-site amenities include a BBQ, picnic tables and a gift shop.

The Labyrinthe Memphremagog is a 12-minute walk away. The Mont Orford Ski Hill is 9 minutes away by car, while the Théâtre de la Marjolaine is 18 minutes away by car. The Vineyard Cep d'Argent is a 15-minute drive away, while the Abbey of Saint-Benoit-du-Lac is about 30 minutes away by car. 

The Roland-Désourdy Airport (ZBM) is a 45-to 50-minute drive away. (All walking and driving time estimates: Google Maps)

Verified by a front desk agent on February 25, 2014: Breakfast details, pet and smoking policies and wheelchair accessibility.
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The Good
Several aspects of this property were praised, among the reviews used for this analysis.

The rooms were often described as clean and generally comfortable, while several guests added that their rooms were quiet. A couple of reviewers thought that the beds were comfortable, however, a couple of other guests did not (see below).

The staff were frequently complimented for their friendly and helpful service, but a couple of other reviewers expressed concerns about the customer service (see below for more details).

Many guests found the location convenient for accessing the town centre by car and a couple of guests said that they were able to walk to the town centre from this hotel.
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The Bad
There were a couple of common concerns and some mixed reviews found for this hotel, among the reviews sourced for this editorial.

A couple of guests thought that this hotel did not offer good value for the money they spent.

A couple of reviewers did not feel safe because the guest room doors had locking door knobs only and no deadbolts or chain locks.

As stated above, the staff were often complimented, but a couple of reviewers complained about disinterested customer service personnel and one guest was disappointed that the staff did not speak English.

While many guests described their rooms as clean and comfortable, as mentioned above, a couple of reviewers agreed that the rooms appeared dated and did not meet their cleanliness expectations. Also, a couple of reviewers found the beds uncomfortable.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 3.7 out of 5, with 100% of 7 guests recommending the property.

TripAdvisor.ca ranked this hotel #5 out of 11 hotels in Magog, with an average score of 4 out of 5, from 13 reviews.

The author called the hotel on February 25, 2014 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.0
Good
#
7 / out of 8
hotels in Magog

Rated 7.0/10 based on 220 reviews

Ranked #7 out of 8 hotels in Magog

220
Location
  • Sherbrooke Airport (42.0 km)
Map Marker Au Fleur de Lys
2074 Chemin Francois Hertel, Magog, QC