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Quality Inn & Suites Levis

Quality Inn & Suites Levis is a 4 star hotel in Levis, Quebec, Canada 5800 Rue Des Arpents, Levis, QC, Canada
Estimated Price
$141
CAD
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Amenities
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Convenient access to Hwy 20, indoor pool, free breakfast and clean rooms

Pros
  • Free Wi-Fi (and wired Internet), free breakfast and free parking
  • Many guests described their rooms as clean and well maintained
  • Many reviewers found the location ideal for accessing Highway 20 and area attractions by car
  • The staff were frequently complimented for their friendly service
  • Several guests praised the food at the free breakfast
  • A few reviewers mentioned that they were likely to return to this hotel in the future
Cons
  • A couple of guests found the pool to be small and uncomfortably cold

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Editor's Analysis
Updated on Dec 5, 2012
Overview
This hotel overlooks Highway 20, which may be accessed within a 2-minute drive, and is well suited for travellers who are looking to explore the area by car. This property is also conveniently located for guests looking to access the nearby commercial shopping area. The Galeries Chagnon (shopping mall) is a 5-minute drive away.

This property is 100% smoke-free and all rooms include free Wi-FI (and wired Internet), free local calls, a flat screen TV, an iPod dock, a mini-fridge, an iron and ironing board, a coffeemaker, wine glasses, a desk with an ergonomic chair and individual climate control. Rooms are furnished with two queen beds, one king bed, or one king bed and a sofabed. 

Suites at this property also include a safe, a jetted tub and a walk-in shower. Executive suites include a separate living and kitchen area. Suites are furnished with one king bed. The Levis Suite includes a bathroom with two sinks, a jetted tub, a waterfall shower, a wardrobe, a second TV, an electric fireplace and a safe. 

A free breakfast is served daily from 6 am to 10 am.

Other on-site amenities include a heated indoor pool, a fitness centre, free newspapers, free coffee and tea in the lobby, meeting and banquet space and coin-operated laundry machines.

Downtown Levis, which includes the ferry to Quebec City, the St. Lawrence River waterfront and the 19th Century Notre Dame de Levis church is 8 minutes away by car. The Pierre Laporte Bridge to Quebec City is a 10-minute drive away. (All driving time estimates: Google Maps)

Verified by a front desk agent on December 5, 2012: The free breakfast is served daily from 6 am to 10 am.
The Good
Many guests praised their experience at this property, among the reviews used for this analysis. Reviewers mentioned the cleanliness, location and service as the highlights of this hotel.

Many guests described their rooms as clean and well maintained. Reviewers also indicated that their rooms were spacious, quiet, and well appointed with modern furnishings and amenities. A few guests said that their beds were comfortable.

Many reviewers found the location convenient, for both leisure and business travellers, looking to access Highway 20 and the Quebec City area by car. Many guests also noted that this property provided easy access to shopping, restaurants and other amenities.

The staff were frequently described as friendly and many guests noted that the customer service was excellent. A couple of guests appreciated that the front desk agents were fluently bilingual.

Several guests praised the food quality and the selection at the free breakfast. However, a couple of other reviewers disagreed with these guests (see below for more details).

Some reviewers indicated that they were likely to stay at this property again in the future, while a couple of guests thought that the room rates were reasonable.

The Bad
Although most reviews described positive experiences, among the reviews sourced for this analysis, there were a few common concerns and a few suggestions for improvement mentioned by guests.

A couple of guests thought that the indoor pool was too small, while a couple of other reviewers said that the water was uncomfortably cold.

While several guests enjoyed the free breakfast, as mentioned above, a couple of reviewers complained about a lack of selection.

A few guests made suggestions for improvement: The hotel should provide in-room DVD players, the shower fixtures should be updated and the hotel should provide room service.
Expedia.ca gave this hotel an average score of 4.7 out of 5 with 93% of 14 guests recommending the property.

TripAdvisor.ca ranked this hotel #1 out of 10 properties in Levis, with an average score of 4.5 out of 5, from 102 reviews.

Booking.com gave this property an average score of 9.1 out of 10, based on 82 guest reviews.

Verified by a front desk agent on December 5, 2012: The free breakfast is served daily from 6 am to 10 am.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.


Guest Reviews
9.2
Excellent
Guest Rating Explained
Rating: 9.2 / 10 Details

No. of guest reviews: 216
Guest Recommended: Yes
Guest Ranking Explained

Quality Inn & Suites Levis is #1 out of 10 hotels in Levis ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Ken from Whitby, ON CA rated Quality Inn & Suites Levis 8 out of 10 on July 30, 2013 Verified Guest Hotel Review
Hotel review by guest is Positive
Eddy from Montreal, QC CA rated Quality Inn & Suites Levis 7 out of 10 on October 26, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Russell, ON CA rated Quality Inn & Suites Levis 10 out of 10 on December 24, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Elizabeth t from Oakville, ON CA rated Quality Inn & Suites Levis 9 out of 10 on August 15, 2010 Verified Guest Hotel Review

"Why pay more to stay in Quebec city when Levis offers more?"
"We had been traveling from Oakville to Nova Scotia for two weeks. We stayed at hotels in Old Quebec, Summerside PEI, Baddeck and Chester Nova Scotia. The hotel in Levis was by far the best for cleanliness, comfort and service. The location was great, close to the highway and minutes from a ferry to Old Quebec. Next time we travel to Quebec City (which we will do as it is so beautiful) we will stay at the Quality Inn in Levis for a half the price we paid to stay in Old Quebec. The restaurants near the hotel offered a selection at many different prices. The restaraunt suggested by the hotel employee was excellent. Great place."
Hotel review by guest is Positive
Chris from Charlottetown, PE CA rated Quality Inn & Suites Levis 9 out of 10 on July 14, 2010 Verified Guest Hotel Review


Amenities

  • Business Center
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Disabled Access
  • Tour Desk
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Refrigerator
  • Cable / Satellite TV
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Laundry service
  • Excursions
  • Garden
  • Photocopier
  • Disabled Accessible Rooms
  • Shower
  • Pool Indoor
  • Ice Machine
  • Vending Machines
  • Self Laundry
  • Free Parking

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9.2
Excellent

#1 out of 10 hotels in Levis city based on 216 guest reviews

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