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Guest Reviews
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7.7
Good
#3 out of 8
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Guest Rating Explained
Rating: 7.7 / 10
| Hotel Rating Breakdown |
| Amenities: |
8.4 |
| Cleanliness: |
8.4 |
| Location: |
7.7 |
| Comfort: |
7.2 |
| Service: |
7.6 |
| Value: |
7.6 |
Details
No. of guest ratings: 4
Guest Recommended: Yes
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Popularity Ranking Explained
Rating: #3 out of 8 hotels in Laval ranked by guests.
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Anonymous guest from Riverside, CT US stayed on July 27, 2005
"When we checked in late in the evening, the bathtub stopper was broken. The manager told us that he could not get someone to fix it, so we had to move to another room. We had to call housekeeping for a luggage rack, and then again for towels as there were no towels in the bathroom of that room.
We had a glass in the restaurant that had a chipped edge to it. The NIveau lounge ran out of food 1/2 hour before it was supposed to close for breakfast. We were given vouchers for the restaurant on the first floor and were then told that they were good only for cold food. After we explained our situation, the waitress then let us have some hot food.
All in all, we were very disappointed with the above series of poor service. We expected much more from the Sheraton."
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John from Pickering, ON CA stayed on August 09, 2004
"We stayed only one night at Sheraton Laval and spent the rest of the week in Quebec City and wished we had been able to take your hotel room with us as the one in Quebec City at a top name hotel was deplorable. As for Sheraton Laval, we were very impressed with the cordial staff and in particularly the room. We travel a fair amount and it is one of the best appointed rooms we have stayed in. We wish other hotels would take note even some of your other Sheratons. Plenty of desk space for working. Clean, fresh, tastefully decorated and stylish furniture. Excellent accomodation.
It has the added advantage of being close to freeways and shopping, so is excellent for business and for personal with a large shopping centre right next door.
If we have an opportunity to return to Laval, we would definitely stay with you.
Charlotte from Toronto"
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Ronald from Lancaster, OH US stayed on December 16, 2003
"Front desk staff exceptionaly friendly."
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Overview & Amenities
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This four-star, three-diamond hotel is 20 minutes from downtown Montreal in the town of Laval. The hotel is home to La Piazza, La Giotto and Cupola restaurants. There is an indoor heated pool, whirlpool, and sauna. Hotel services include a concierge, 24-hour front desk, video check-out and maid service.
Room amenities include television with in-room movies and and videos, Internet access, mini-bar, dual-line telephone with voicemail, desk and desk chair, radio/alarm clock, coffee and tea maker,
iron/ironing board, make-up/shaving mirror,
hairdryer, air-conditioning and a complimentary daily newspaper. Handicap-accessible rooms are also available.
Policies
Guarantee:
Cancel:
Check-In: 1500
Check-Out: 1200
Services Description
On-site facilities -
general facilities -
ballroom bar
barber/beauty shop conference room
dataport elevators
executive/club floors golf course
handicap facilities ice/vending machines
indoor pool lounge
meeting room non-smoking rooms
restaurant
wheelchair accessible elevators
whirlpool
chargeable facilities -
business center
fitness center
health club
parking facilities -
disabled parking
free parking
garage parking
public area facilities -
high speed internet access
additional onsite facilities -
- internet - propert features high speed internet
access in all guest rooms. serive provides guest with
internet access at speeds up to at least 256k bps and
vpn compatibility. ethernet card required. high speed
connection to laptop for 9.95 for 24 hours and on
command web tv 11.99 for 24 hours/ - florist -
fanadica..1000-1700 daily. for all occasions. wedding
planners available. located across from the main
entrance of hotel. - gift shop - open 24 hours.
featuring magazines..Beauty
products..Cigarettes..Chocolate..Toiletries..Candy and
much more. - internet - turbonet high speed internet
access in all guest and meeting rooms on a pay per use
basis. service provides guests with laptop internet
access at speeds up to 50 times faster than dial-up and
extensive vpn compatibility. ethernet card required.
meeting and convention facilities -
total nbr of meeting rooms - 18
total measurement, all rooms - 32000 sq ft
total meeting room capacity - 2000
capacity of largest meeting room - 1800
measurement of largest meeting room - 13500 sq ft
meeting and convention facility text -
- convention center - complimentary parking for all
types of vehicles.
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Attraction Info
Dining Info
Recreation Info
On-site recreations -
* stair stepper * stationary bike
* treadmill * universal gym
- health club - 0630-2200 daily. providing towels..Water
fountain..Jacuzzi..Sauna..Tvs and showers. accessible
with room key. no access charge. - pool - 0600-2200
daily. 50 ft. by 20 ft.With 3.5 ft. depth indoor heated
pool. towels provided to all guests. no access charge for
hotel guests. children under 12 must be accompanied by an
adult and supervised at all times. lounge
chairs..Magazines and light menu available. - jacuzzi -
heated jacuzzi in pool area. forbidden to children under
age 16 unless accompanied by an adult.
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Room Type Descriptions
Roh -
max occupancy - 5
max nbr of rollaways - 1
room description -
all rooms include 3 phones/video check out/wirless
keyboard/trousers press/maid service/executive
desk/ergonomic chair/makeup and shaving mirror/free
credit card/toll free calls/video games. the sheraton
sweet sleeper bed - a whole new level of comfort. the
sweet sleeper bed is a custom-designed plush top
mattress set..A cozy fleece blanket..A plump duvet and
five cushy pillows. see for yourself..Sink into the
cozy comfort of the sheraton sweet sleeper bed. club
level services will include - full length terry
robe..Iron/ironing board..Hairdryer..Free local
calls..No access charges for credit card/800 calls..No
health club charges..Club level lounge with
complimentary continental breakfast..Complimentary
evening hors d oeuvres and cocktail service. most club
level lounges are open monday through friday only.
room amenities -
air conditioning / am/fm alarm clock / bath tub /
cable/satellite tv / coffee/tea maker / color tv / free
newspaper / hairdryer / in-room movies / iron/ironing
board / mini bar / phone in bathroom / remote control
tv / shower
technology -
dataport / high speed internet access / two line
telephone / voice mail.
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Booking Information
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The hotel you have selected -- Sheraton Laval Hotel -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Sheraton Laval Hotel through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Sheraton Laval Hotel computer reservation system in Laval, Quebec.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Sheraton Laval Hotel. For your comfort and peace of mind, you may even.
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