This predominantly all-suite hotel is less than a minute drive from Highway 15 and is a couple of minutes from Highway 440. While small kitchenettes and spacious separate bedrooms make this hotel family-friendly, it is also ideal for leisure travellers desiring more spacious accommodations and looking to access destinations in the Montreal-Laval area by car.
Both smoking and non-smoking accommodations are available. The hotel has 6 guest rooms and 107 suites which offer free Wi-Fi, free local calls, a coffeemaker, a hair dryer, an iron and ironing board, a TV with pay-per-view movies and individual climate control. Rooms are furnished with two double beds or one king bed. Suites have two rooms and are furnished with one king one double bed, one king and a sofabed, two double and a sofabed or one queen and a sofabed. Almost all suites have an additional mini-fridge and microwave.
Free parking is available on site and pets are permitted for an additional fee of $10 per night.
A free continental breakfast is served on weekdays from 6:30 am to 9:30 am and on weekends from 7 am to 10 am. The nearby restaurant at the Comfort Inn, Graffiti's Pasta Bar, serves breakfast, lunch and dinner and room service is also available through the sister hotel's restaurant.
Hotel amenities include free newspapers, a business centre, an exercise room, coin-operated laundry machines and dry cleaning.
Carrefour Laval (largest shopping mall in Quebec) and the Cosmodome Space Science Centre are about 3 minutes' drive away. The Montmorency subway station (which provides access to downtown Montreal) is located on the Campus of Montmorency College and is 5 minutes away by car. The Montreal International Airport (YUL) is about a 22 minutes from the hotel. (All driving time estimates: Google Maps)
Verified with front desk agent on December 6, 2012: breakfast hours, and pet policy and restaurant is off site
Positive reviews for this hotel outnumbered negative reviews, among the reviews used for this analysis.
Many guests stated that the rooms were clean and spacious, comfortable and quiet. Guests were pleased with the spaciousness of the suites and the privacy of having a separate bedroom from their children.
The staff were frequently complimented and guests described the front desk agents as friendly and helpful.
A few guests mentioned the convenience of the location in relation to the nearby highway and for being an easy trip to Montreal. One guest said Laval was "a nice city with lots to see" and that the hotel was situated in a safe and convenient location.
In general guests seemed to like the continental breakfast, although a few reviewers thought the breakfast room was small. One reviewer praised the food and staff at the restaurant next door.
Several reviewers thought the hotel offered good value and there were a few guests who said they planned to return.
Although the hotel seemed to please most of its guests in the recent online reviews analyzed, some guests voiced complaints about the hotel.
Several guests described the hotel as a bit dated. A handful of guests said there were worn furnishings and carpet in their room.
There were a couple of complaints about uncomfortable beds and noisy air conditioners.
Although there was some difficulty locating the hotel with GPS due to "permanent road closures" according to one guest, advice was given to use the name of the hotel rather than the address.
Isolated complaints included: a line up at the front desk and a wake-up call request was forgotten.
gave this hotel an average score of 3.7 out of 5, with 71% of 17 guests recommending the property.
TripAdvisor.ca ranked this hotel #7 out of 13 properties in Laval, with an average score of 3.5 out of 5, from 46 reviews.
Booking.com gave this hotel an average score of 8.4 out of 10, based on 24 guest reviews.
Verified with front desk agent on December 6, 2012: breakfast hours, pet policy, and restaurant is off site