Quality Suites LavalQuality Suites LavalQuality Suites LavalQuality Suites LavalQuality Suites LavalQuality Suites LavalQuality Suites LavalQuality Suites LavalQuality Suites LavalQuality Suites LavalQuality Suites Laval

Family-friendly two-room suites, close to highways and good value

Pros
  • Free Wi-Fi, free breakfast and free parking
  • Clean, comfortable and spacious rooms said guests
  • The staff were frequently complimented for their friendly service
  • Breakfast well liked by guest reviewers
  • A few reviewers found the location convenient for accessing highways
  • Several guests thought that the room rates were reasonable
Cons
  • Hotel a bit dated according to some
  • A couple of reviewers had noisy air conditioners
  • Some had trouble locating the hotel with GPS
  • A couple of reviewers complained about uncomfortable beds
jump to full editor's analysis (below)
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Choose dates to check rates & book this hotel
Editor's Analysis
Updated Dec 6, 2012
Overview
This predominantly all-suite hotel is less than a minute drive from Highway 15 and is a couple of minutes from Highway 440. While small kitchenettes and spacious separate bedrooms make this hotel family-friendly, it is also ideal for leisure travellers desiring more spacious accommodations and looking to access destinations in the Montreal-Laval area by car.

Both smoking and non-smoking accommodations are available. The hotel has 6 guest rooms and 107 suites which offer free Wi-Fi, free local calls, a coffeemaker, a hair dryer, an iron and ironing board, a TV with pay-per-view movies and individual climate control. Rooms are furnished with two double beds or one king bed. Suites have two rooms and are furnished with one king one double bed, one king and a sofabed, two double and a sofabed or one queen and a sofabed. Almost all suites have an additional mini-fridge and microwave.

Free parking is available on site and pets are permitted for an additional fee of $10 per night.

A free continental breakfast is served on weekdays from 6:30 am to 9:30 am and on weekends from 7 am to 10 am. The nearby restaurant at the Comfort Inn, Graffiti's Pasta Bar, serves breakfast, lunch and dinner and room service is also available through the sister hotel's restaurant.

Hotel amenities include free newspapers, a business centre, an exercise room, coin-operated laundry machines and dry cleaning.

Carrefour Laval (largest shopping mall in Quebec) and the Cosmodome Space Science Centre are about 3 minutes' drive away. The Montmorency subway station (which provides access to downtown Montreal) is located on the Campus of Montmorency College and is 5 minutes away by car. The Montreal International Airport (YUL) is about a 22 minutes from the hotel. (All driving time estimates: Google Maps)

Verified with front desk agent on December 6, 2012: breakfast hours, and pet policy and restaurant is off site
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The Good
Positive reviews for this hotel outnumbered negative reviews, among the reviews used for this analysis.

Many guests stated that the rooms were clean and spacious, comfortable and quiet. Guests were pleased with the spaciousness of the suites and the privacy of having a separate bedroom from their children.

The staff were frequently complimented and guests described the front desk agents as friendly and helpful.

A few guests mentioned the convenience of the location in relation to the nearby highway and for being an easy trip to Montreal. One guest said Laval was "a nice city with lots to see" and that the hotel was situated in a safe and convenient location.

In general guests seemed to like the continental breakfast, although a few reviewers thought the breakfast room was small. One reviewer praised the food and staff at the restaurant next door.

Several reviewers thought the hotel offered good value and there were a few guests who said they planned to return.



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The Bad
Although the hotel seemed to please most of its guests in the recent online reviews analyzed, some guests voiced complaints about the hotel.

Several guests described the hotel as a bit dated. A handful of guests said there were worn furnishings and carpet in their room. 

There were a couple of complaints about uncomfortable beds and noisy air conditioners.

Although there was some difficulty locating the hotel with GPS due to "permanent road closures" according to one guest, advice was given to use the name of the hotel rather than the address.

Isolated complaints included: a line up at the front desk and a wake-up call request was forgotten.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 3.7 out of 5, with 71% of 17 guests recommending the property.

TripAdvisor.ca ranked this hotel #7 out of 13 properties in Laval, with an average score of 3.5 out of 5, from 46 reviews.

Booking.com gave this hotel an average score of 8.4 out of 10, based on 24 guest reviews.

Verified with front desk agent on December 6, 2012: breakfast hours, pet policy, and restaurant is off site
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.4
Good

Rated 7.4/10 based on 193 reviews

Ranked #8 out of 1 hotels in Laval


10 out of 10 | Michel stayed September 14, 2014

"We were very satisfied"

"Very good service The room was neat Good location We will go back again"

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5 out of 10 | Giselle stayed May 23, 2011

"The first room I was given had an ant infestation problem in the livingroom. I found them crawling on the baseboards as well as on the inner lining of the drapes. Once reported,we were reassigned to another room. There was the inconvenience now of having to repack our belongings and then move to another room. This was fine until the toilet broke and we were unable to flush it without physically putting our hand into the tank and lifting the rubber plunger to enable a flush. Since it was a Saturday afternoon, we were unable to get it repaired until the following day. Once this problem was repaired, another toilet related problem surfaced immediately. The toilet kept running and would not shut off. We listened to water gurgling in the tank the whole of Sunday evening. We checked out the following morning in Monday. Although the rooms were spacious and the king sized bed was very comfortable, these three problems left me with a negative impression even though management reduced our final bill."

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8 out of 10 | Daniel stayed May 05, 2006

"The cable required for the high-speed internet should already be in the room..."

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Location
  • Carrefour Laval (0.7 km)
  • Mirabel Airport (25.8 km)
Map Marker Quality Suites Laval
2035 Autoroute des Laurentides, Laval, QC