OverviewThis hotel is situated across from Carrefour Laval (the largest shopping centre in Quebec) which is a 3-minute walk away. The Cosmodome Space Science Centre is 6 minutes away on foot. This property is well suited for both leisure and business travellers looking for convenient access to nearby offices and attractions.
Both smoking and non-smoking accommodations are available. All rooms include free Wi-Fi, a desk and ergonomic chair, free newspapers (delivered to guest room doors), a flat screen TV with pay-per-view movies, a coffeemaker, an iron and ironing board, air conditioning and windows that open. Rooms are furnished with either one king bed or two queen beds. Suites offer more spacious accommodations and include a separate living area, bathrobes and slippers. Guests staying on the executive floor receive a free breakfast.
Free parking is available on site and pets are not permitted.
There are a few on-site dining options. Le Zircon serves breakfast only and operates from 6:30 am to 11 am on weekdays and from 7 am to 12 noon on weekends. Le Cage aux Sports Restaurant and Bar serves lunch and dinner. Room service is also available.
Other on-site amenities include a business centre, an ATM, meeting and function space, a fitness centre, an indoor pool, coin-operated laundry machines, dry cleaning (extra fees apply), ice machines and safe deposit boxes.
The nearest Highway 440 interchange is a 3-minute drive away, while downtown Montreal is 26 minutes away by car. Downtown Montreal features bars, restaurants, shopping, McGill University and the Bell Centre (sports arena and concert venue). The Montreal International Airport (YUL) is a 23-minute drive away. (All walking and driving time estimates: Google Maps)
The GoodPositive reviews for this hotel outnumbered negative reviews, among the reviews used for this analysis.
Many guests thought their rooms were clean and well maintained--even immaculate (according to one guest). Several reviewers thought that their beds were comfortable. However, a couple of guests disagreed (see below for more details). A couple of guests said that their rooms were well appointed.
The staff were frequently complimented and reviewers described the front desk agents as friendly and accommodating. A few guests mentioned that the staff permitted their requests for a late check-out at no additional charge.
Many reviewers found the location convenient for accessing highways, restaurants, the Cosmodome and Carrefour Laval.
Several guests praised the food at the on-site Le Cage aux Sports Restaurant and Bar.
A few reviewers thought that the indoor pool and fitness centre were value-added features.
The Bad
As mentioned above, positive reviews outnumbered negative reviews for this property, among the reviews sourced for this analysis. However, there were a few common concerns and a few isolated complaints mentioned by guests.
While the staff were frequently complimented for being friendly, a few guests thought that the front desk was frequently understaffed.
As mentioned above, several guests found their beds to be comfortable. However, a couple of reviewers said that their beds were uncomfortably firm.
A couple of reviewers thought that their rooms were small and a few guests described the pool area as small.
One guest was disturbed in her room by slamming doors and traffic noise. Other isolated complaints included: a noisy air conditioning unit, a guest's room type was not available at check-in and one reviewer thought that this hotel did not offer good value.
Expedia.ca gave this hotel an average score of 4 out of 5 with 73% of 11 guests recommending the property.
TripAdvisor.ca ranked this hotel #5 out of 13 properties in Laval, with an average score of 3.5 out of 5, from 42 reviews.
Booking.com gave this property an average score of 8.5 out of 10 based on 70 guest reviews.
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Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
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