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Holiday Inn Laval Montreal

8.3 | Very Good | #4 out of 10 hotels in Laval
MAP

Well-liked Montreal-Laval hotel near Carrefour Laval mall with indoor pool and restaurant

Pros
  • Free amenities: Wi-Fi, parking
  • The staff were frequently complimented for their friendly service
  • Location praised for convenience to business offices, highway, Carrefour mall, and many excellent restaurants
  • Very clean rooms with comfortable beds, according to guests
  • Many enjoyed meals on site
  • Wi-Fi very good, according to guest reviews
Cons
  • Understaffed front desk, according to some guests
  • A few guests found their rooms small
Freebies
Free Wi-Fi
Free Parking
Editor's Review
Updated Jun 25, 2017
Overview
About the hotel: This full-service hotel offers nearby access to business offices, Carrefour Laval shopping centre and Cosmodome Space Science Centre, making it an excellent choice for families and business travellers.

The hotel has 176 smoke-free and pet-free rooms on 6 floors with elevator access.

All rooms include free Wi-Fi, a 32" flat screen HDTV with pay-per-view movies, a coffeemaker, a mini-fridge, a desk with ergonomic chair,  an iron and ironing board, windows that open and climate control. 

Some rooms include a separate living area, a Keurig coffeemaker, iPod docks, bathrobes, slippers, bottled water and a free hot breakfast. Microwaves are available at an extra cost.

Rooms are furnished with 2 queen beds or 1 king bed.

Free outdoor parking is available on site. 

Restaurants on site:
Le Zircon serves breakfast weekdays, from 6:30 am to 10 am and weekends from 7 am to 11 am. 
Le Cage-Brasserie Sportive Restaurant serves lunch and dinner and offers big screen sports viewing. 
Room service is available.

Hotel amenities include an indoor pool, a 24-hour fitness centre, a business centre, a 24-hour guest laundry, dry cleaning, an ATM, ice machines, safe deposit boxes, free newspapers and meeting rooms.

What’s nearby? Downtown Montreal is 25 minutes' drive and features bars, restaurants, shopping, McGill University and the Bell Centre (sports arena and concert venue). 

Getting around: The nearest Highway 440 interchange is a 4-minute drive. Montreal International Airport (YUL) is a 20-minute drive away, without traffic. (All travel times: Google Maps)

Confirmed by hotel June 25, 2017: all rooms are now non-smoking and have a mini-fridge
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The Good
Guests really enjoyed their stay at this hotel.

This was a convenient location for every requirement. Guests liked having nearby access to just about everything one would need: the bus stop, shopping, great restaurants, a quick bus or cab ride to Metro for getting around Montreal, the highway and business offices. Some enjoyed the Cosmodome and Sky Venture in the area as well.

The staff were friendly and accommodating, quick to help and quick to address any problems. 

The facilities were well maintained and the dining on site was enjoyed by guests.

Guests often said the rooms were quiet, very clean with comfortable beds and some had nice views of Montreal. 

Some appreciated ample free parking. Many thought it was a good value in a great location. One guest summed it up nicely, "I always stay here. It's very central, reasonably priced and the staff are great."
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The Bad
There were not many complaints, but occasionally the hotel missed a step.

Sometimes guests found longer waits at the front desk and thought the front desk was understaffed. Occasionally guests found somewhat rude personnel at the hotel.

A couple of guests complained of slow service at the restaurant's breakfast, and some, finding it expensive, were disappointed that there was no free breakfast with all room rates.

A few guests complained about having small rooms with poor views, that were not updated, with no microwave and extra charges for local calls.

One guest thought the gym was underwhelming and not as it appeared in the pictures online.

There were a couple of complaints about the pool. One guest found it cool, shallow and oddly shaped for doing laps and another said it was dirty, but this was very rare.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.1 out of 5 with 97% of 373 guests recommending the property.

TripAdvisor.ca ranked this hotel #5 out of 14 properties in Laval, with an average score of 4 out of 5, from 142 reviews.

Booking.com gave this property an average score of 8.2 out of 10 based on 155 guest reviews.
Guest Reviews
Rated by Guests
8.3 / out of 10
"Very Good"
Ranked by Guests
#
4 / out of 10
hotels in Laval

The average guest rating for Holiday Inn Laval Montreal is 8.3 out of 10 based on 1889 reviews from past guests. This average guest rating ranks Holiday Inn Laval Montreal at #4 out of 10 hotels in Laval.

1889
Location
  • Carrefour Laval (0.2 km)
  • Mirabel Airport (25.2 km)
Map Marker Holiday Inn Laval Montreal
2900 Boulevard Le Carrefour, Laval, QC