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Well-liked Montreal-Laval hotel near Carrefour Laval mall with indoor pool and restaurant

Pros
  • Free amenities: Wi-Fi, parking
  • The staff were frequently complimented for their friendly service
  • Location praised for convenience to business offices, highway, Carrefour mall, and many excellent restaurants
  • Very clean rooms with comfortable beds, according to guests
  • Many enjoyed meals on site
  • Wi-Fi very good, according to guest reviews
Cons
  • Understaffed front desk, according to some guests
  • A few guests found their rooms small
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Jan 13, 2016
Overview
This full-service hotel offers nearby access to business offices, Carrefour Laval shopping centre and Cosmodome Space Science Centre, making it an excellent choice for families and business travellers.

Both smoking and non-smoking rooms are available. All rooms include free Wi-Fi, a 32" flat screen HDTV with pay-per-view movies, a coffeemaker, a desk with ergonomic chair,  an iron and ironing board, windows that open and climate control. Rooms are furnished with  2 queen beds or 1 king bed. Room extras include a separate living area, a Keurig coffeemaker, a mini-fridge, iPod docks, bathrobes, slippers, bottled water and a free hot breakfast. Microwaves are available at an extra cost.

Free outdoor parking is available on site. This hotel is pet free.

Le Zircon serves breakfast weekdays, from 6:30 am to 11 am and weekends from 7 am to noon. Le Cage-Brasserie Sportive Restaurant serves lunch and dinner and offers big screen sports viewing. Room service is also available.

Other on-site amenities include an indoor pool, a fitness centre, a business centre, a 24-hour guest laundry, dry cleaning, an ATM, ice machines, safe deposit boxes, free newspapers and meeting rooms.

The nearest Highway 440 interchange is a 4-minute drive away, while downtown Montreal is 25 minutes away by car. Downtown Montreal features bars, restaurants, shopping, McGill University and the Bell Centre (sports arena and concert venue). The Montreal International Airport (YUL) is a 20-minute drive away, without traffic. (All travel time estimates: Google Maps)
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The Good
Guests really enjoyed their stay at this hotel.

This was a convenient location for every requirement. Guests liked having nearby access to just about everything one would need: the bus stop, shopping, great restaurants, a quick bus or cab ride to Metro for getting around Montreal, the highway and business offices. Some enjoyed the Cosmodome and Sky Venture in the area as well.

The staff were friendly and accommodating, quick to help and quick to address any problems. 

The facilities were well maintained and the dining on site was fabulous, exceeding expectations for hotel dining.

Guests often said the rooms were quiet, very clean with comfortable beds and some had nice views of Montreal. Some appreciated ample free parking. Many thought it was a good value in a great location. One guest summed it up nicely, "I always stay here. It's very central, reasonably priced and the staff are great."



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The Bad
There were not many complaints, but occasionally the hotel missed a step.

Sometimes guests found longer waits at the front desk and thought the front desk was understaffed. Occasionally guests found somewhat rude personnel at the hotel.

A couple of guests complained of slow service at the restaurant's breakfast, and some were disappointed that there was no free breakfast with all room rates.

A few guests complained about having small rooms.

One guest thought the gym was underwhelming and not as it appeared in the pictures online.

There were a couple of complaints about the pool. One guest found it cool, shallow and oddly shaped for doing laps and another said it was dirty.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.1 out of 5 with 97% of 373 guests recommending the property.

TripAdvisor.ca ranked this hotel #5 out of 14 properties in Laval, with an average score of 4 out of 5, from 142 reviews.

Booking.com gave this property an average score of 8.2 out of 10 based on 155 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.2
Very Good
#
4 / out of 10
hotels in Laval

Rated 8.2/10 based on 1565 reviews

Ranked #4 out of 10 hotels in Laval

1565
Location
  • Carrefour Laval (0.2 km)
  • Mirabel Airport (25.2 km)
Map Marker Holiday Inn Laval Montreal
2900 Boulevard Le Carrefour, Laval, QC