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Hilton Montreal Laval

8.4 | Very Good | #3 out of 10 hotels in Laval
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Popular Laval hotel with indoor pool, restaurant, kitchenette suites, and free parking

Pros
  • Free amenities: Wi-Fi, parking
  • Location handy to highways, public transit, restaurants and Carrefour mall
  • Many guests enjoyed updated rooms, very clean and well equipped
  • The staff were courteous, bi-lingual and friendly
  • Restaurant was well liked, with good food and reasonable prices
  • Wi-Fi was rated very good
Cons
  • Some guests were disturbed by noise from within the hotel and occasionally from traffic
Freebies
Free Wi-Fi
Free Parking
Editor's Review
Updated Jun 17, 2017
Overview
About the hotel: This very clean hotel offers a pleasant stay with good highway access, near to the junction of the Trans-Canada and Hwy 440. It's also a short walk to the Carrefour mall and area restaurants. 

The hotel has 169 smoke-free and pet-free rooms on 10 floors with elevator access. 

All rooms include free Wi-Fi, a 27" flat screen HDTV with on-demand option, a coffeemaker, a mini-fridge, a desk with ergonomic chair, alarm clock radio with MP3, an iron and ironing board, a hair dryer, bathrobes, and climate control. 

Some rooms include a sofabed, 1 or 2 separate bedrooms, a kitchenette (stove top), a dining area, a 1-person jetted tub and a furnished terrace/patio. Accessible rooms are available.

Rooms are furnished with 2 queen beds or 1 king bed.

Free parking is available on site.

Restaurant on site: Restaurant Bar Le Quartz is open for breakfast, lunch and dinner and serves a daily table d'hôte and healthy options. Room service is: weekdays 6:30 am to 11 pm, and weekends 7 am to 11 pm.

Hotel amenities include an indoor pool, a hot tub, a business centre, a fitness centre, an ATM, baggage storage, concierge service, a convenience store, free newspapers, safe deposit boxes, and meeting rooms.

What's nearby? The Cosmodome Space Science Centre is a 4-minute drive and Carrefour Laval (shopping mall) is 2 minutes away by car, or a 10-minute walk. Centropolis (designer boutiques, cinema, restaurants) is 7 minutes' drive from the hotel. Downtown Montreal, which includes shopping, McGill University and the Bell Centre (sports arena/concert venue), is a 26-minute drive or 47 minutes via bus/Metro. 

Getting around: Access to Highway 440 is less than 1-minute away by car. Montreal Trudeau International Airport (YUL) is a 19-minute drive in fast-moving traffic. (All travel times: Google Maps)

Confirmed by hotel June 17, 2017: room service hours
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The Good
Many guests had good stays at this hotel. They found it very clean, modern and nicely renovated. 

Rooms were brightly lit with comfortable beds and some had spacious suites with well-stocked kitchenettes, separate bedrooms and a furnished patio.

Many enjoyed dining on site. The restaurant was well used and appreciated for putting out good meals at reasonable prices. One guest was very happy and said, "The food at the restaurant was outstanding. Beautiful presentation of the food and quality for the money can't be beat."

Guests enjoyed the pool, hot tub and gym. The pool was described as very clean and the gym was described as ample and capable of satisfying most work outs.

The location offered easy highway access and guests said there were great restaurants and boutique shopping in walking distance. Many enjoyed going to the Carrefour mall. Public transit was used to access downtown Montreal and a Cirque du Soleil performance from the hotel, and guests said it provided close access to the airport (YUL).

The staff were highly praised with not one negative comment found in all the reviews that were read over a few sites. They were described as wonderful, efficient, courteous, accommodating, friendly, polite, nice, helpful, looking to insure that my stay was perfect, having beautiful smiles, happy to serve us, very professional and providing excellent service!

With regard to value, guests were pleased with the free Wi-Fi, and free parking offered and one reviewer said it was "expensive but worth the price".
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The Bad
Some guests offered negative feedback.

Recent room complaints found were: air conditioner blew cold air directly over the bed, room was either too cold or too humid, shower/tub was narrow, room was small, and lighting in bathroom too dim.

Guests often complained of noise disturbances. They cited guests in rooms overhead and next door, AC units, doors banging in the halls, the sounds of traffic from the highway and renovations.

Other comments found were: breakfast did not have an omelet station and could have offered more choice, bottled water was $7, limited room service menu, no free water for Hilton Honors member, comped due to Executive Lounge being closed but offered only the cheaper appetizers available, and staff were sometimes described as rude and dismissive.


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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.2 out of 5 from 407 guest reviews.

TripAdvisor.ca ranked this hotel #2 out of 14 properties in Laval, with an average score of 4 out of 5, from 303 reviews.

Booking.com gave this hotel an average score of 8.6 out of 10 based on 117 guest reviews.

Guest Reviews
Rated by Guests
8.4 / out of 10
"Very Good"
Ranked by Guests
#
3 / out of 10
hotels in Laval

The average guest rating for Hilton Montreal Laval is 8.4 out of 10 based on 1955 reviews from past guests. This average guest rating ranks Hilton Montreal Laval at #3 out of 10 hotels in Laval.

1955
Location
  • Carrefour Laval (0.5 km)
  • Mirabel Airport (25.5 km)
Map Marker Hilton Montreal Laval
2225 Autoroute des Laurentides, Laval, QC